Business Details
About
Equipment Rental AgencySunbelt Rentals
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in McLean to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.3
58 reviews
5 stars
39
4 stars
8
3 stars
4
2 stars
1
1 star
6
- ASAvier SalterAug 22, 20255.0Great customer service and support
- CSCoach V Talent SeekerApr 24, 20215.0I came to this store and couldn’t find what I was looking. The person attending the front desk. Mike - Provided me with the best customer service available. I am a business man and can really appreciate someone who goes above and beyond to make sure your needs are met. Sunbelt has a real asset on Mike. Thank you for accommodating me and making the necessary arrangements to help me out.
- MPMel PMay 5, 20201.0Horrible experience: my husband rented a jumping jack there for one day, the published daily rate was $72 - our account was charged $124. My husband did not ask for the receipt as he left and had provided his credit card information prior. We had actually made doubly sure this won’t cost more with a call before we picked up the tool. When we called and asked for an explanation we were told that a tool protection plan was added. We should have paid $100. That’s still no explanation for a $124 charge. Then we asked to receive the receipt via email and they said they’d sent it right away, we never got anything. Total rip off, never again for any sort of rental. Terrible customer service.
- RSRodrigo SantosJul 7, 20165.0Very helpful staff and huge range of equipments for rental!
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What identification and payment do I need to rent a tool from Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Is a deposit required when making a reservation at Sunbelt Rentals?
No deposit is required for customers without a line of credit, but payment info is needed at reservation. For credit customers, a deposit is secured within the account until equipment is returned and contract closed.
Can I extend the rental period if I need equipment for longer?
Yes, contact the branch to extend your rental. Additional time and charges will be added to your contract and charged to your credit card.
Can I return the equipment rented from Sunbelt Rentals to a different location?
Typically, rented equipment should be returned to the original rental location. If you need to return it elsewhere, contact the rental store for guidance and assistance.
Does Sunbelt Rentals offer delivery of tools and equipment to my location?
Yes, delivery is available for a reasonable fee. You can select delivery during reservation and specify drop-off date and time along with pickup estimate.
What should I do if equipment breaks or stops working during my rental?
Request service via the Equipment Detail page in your reservation or contact the rental branch for assistance or replacement. You can purchase a Rental Protection Plan at rental start for damage protection.
What are Sunbelt Rentals' business hours in McLean, VA?
Sunbelt Rentals is open Monday through Friday from 6:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
How can nearby Fairfax County Fire Station 29 aid Sunbelt Rentals customers?
Fairfax County Fire Station 29 is nearby and can be a useful landmark for customers locating Sunbelt Rentals or an emergency contact point during your rental projects.
What nearby amenities are available for customers visiting Sunbelt Rentals?
Nearby places like Starbucks offer coffee and refreshments, while Comee' Rico restaurant provides dining options, perfect for a break before or after your rental visit.
Are there other professional services near Sunbelt Rentals that customers might find helpful?
Yes, places like DMV Area Lead Inspections offer home inspection and engineering services, and Worklogix provides event photography, which could be beneficial for project documentation or planning.