FIRST ONSITE Property Restoration

3.0
2 reviews

About

Disaster RecoveryFire & Water Damage RestorationFire Disaster RecoveryFlood Disaster RecoveryWater Damage RestorationMold RemovalBuilding Restoration Service
We are FIRST ONSITE, a leading disaster restoration and property reconstruction company serving North America and beyond. We offer comprehensive, coast-to-coast coverage and service across all 50 United States and Canada, with the equipment, technology and expertise to respond to disasters of all kinds. We’re proud to provide expert planning, remediation, restoration and reconstruction services for essential industries of every kind: including healthcare, education, retail, residential and more. 24/7 Emergency Response, No Matter What In an emergency, every second counts, so our team of professionals is always ready to rapidly respond. With 24/7 emergency service, 365 days a year, your call for help is our call to action. Our speed and efficiency is paired with an unwavering commitment to safety, so we can reduce business interruption and downtime, while getting you back to normalcy as quickly as possible. Personalized Service Meets National Resources Our client partners experience the best of both worlds when they team up with us: direct, local service and a fully customized approach, backed by the power of our national-scale resources. Our team’s unique scalability and robust offerings means we can power our partners through any challenge that come your way—whenever, wherever and whatever it takes. Our Human-Powered Difference Our speed, scope and scale are unmatched, but it’s our people that make the real difference—we like to call it our human-power. Our company is purpose-driven and values-led, and that comes through in how we work with you and with one another. As your dedicated partner, we’re committed to going the extra mile to provide the best possible service. Acting with urgency and accountability, our team of professionals is dedicated to doing the right thing, always. It’s our goal to be so responsive, capable, efficient and supportive that we are the only partner our clients ever need. Together, we will help you Restore, Rebuild and Rise.

Location

FIRST ONSITE Property Restoration
9111 Centreville Rd, Manassas, VA
20110, United States

Hours

Reviews

3.0
2 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • MF
    Mary Finnigan
    Feb 8, 2025
    5.0
    We had a sprinkler head break and flood part of our building. I called First Onsite Manassas and they were there within a couple of hours. Their staff was great to work with and very responsive. I would highly recommend First Onside in Manassas.
  • JO
    John O'Donnell
    Aug 22, 2023
    1.0
    First Onsite was called by my condo building to remediate and repair water damage cause by the Building’s main water pipe leaking into my unit in January 2023. Since the water originated from the main water line in the building, the Building’s insurance covered all damages. First Onsite "finished" the job, but failed actually to dry my unit. Months later, they inadvertently admitted to me that they forgot to remove the moisture barrier in the floor, which was required to dry it out. My renter was moving out In May, so I inspected the unit. I discovered that they never dried out the floors, or replaced the floors. They had to return to finish the job (did they just forget?) and they noted that the subfloor was completely soaking wet from the water and the subfloor was destroyed and needed to be replaced and asbestos remediation was now required. Realizing their failure to repair the floors and their responsibility for water sitting in my subfloor for months, First Onsite decided to lie about what happened. They tried to blame this water damage to my subfloor on an imaginary “new” water leak and they refused to continue work until I agreed to pay them directly, instead of the submitting additional new damage claims to Building’s insurance company. I am certain if they submit this new claim to insurance it will be denied, due to their failure to properly remediate the water intrusion in January, and they would be stuck with the bill. Since First OnSite had ripped up all of the flooring in my unit and had asbestos exposed, and I had a new tenant who was in the process of moving in, I had no choice but to immediately pay to get the asbestos removed and the rest of the unit repaired, out of my own pocket. In June, before any repairs were conducted, I hired an expert plumber and they conclusively rejected the possibility of any new leak, and confirmed the water damage was due to the original water leak in January. The level of destruction was due to the water sitting, pooled, for 5 months in the subfloor. I have $7K+ in damages. I contend that all damages are due to the negligence of First Onsite. My insurance company has started an investigation into the actions of First Onsite. The General Manager of First Onsite, Greg Orndorff, even went as far as to lie, stating in an email to me, “When we came out to perform the floor installation you were the one that pointed out there was a new leak issue”. This blatant lie is just flabbergasting. I have always denied that there was ever any other leak, the only leak that has ever existed was the Building’s main pipe water leak. For this company, let alone the General Manager, to make such a false statement is beyond me.

Frequently Asked Questions About FIRST ONSITE Property Restoration

What type of services does FIRST ONSITE Property Restoration provide?

They offer disaster restoration and property reconstruction services including fire and water damage restoration, mold removal, and building restoration.

Where is FIRST ONSITE Property Restoration located?

They are located at 9111 Centreville Rd, Manassas, VA 20110, USA.