Business Details
About
PlumberWater Heater ServiceWater Purifiers
Sullivan Plumbing provides appliance installations and repairs, drains and pipes, specialized plumbing services, water filtration systems and more to Lynchburg, VA.
Location
Hours
Reviews
4.8
85 reviews
5 stars
79
4 stars1
3 stars1
2 stars0
1 star
4
- TATerry AdamsDec 21, 20255.0They were responsive, polite and did a good job. This was the second time in 90 days we used them.
- DGDonna GalboDec 20, 20255.0Amazing crew! Everyone working together with great attitudes and very polite. The work was done as expected in a timely way. Thomas has a terrific company.
- DLDavid LevyDec 19, 20255.0One of our 23 year old water heaters (big old house, master and slave arrangement for water heaters) started gushing water at the bottom a week before Christmas. The next day Sigurd and his helper had two new units installed and working - no hassle, no delay, everything in stock, cleaned up well afterwards, looks great, and all for a very fair price. Sullivan had previously done the plumbing for our bathroom renovations, so they knew exactly the setup. Definitely our go to plumber.
- MAMary AngeliniDec 17, 20255.0They are prompt, courteous and do a great job .
- DMDavid McKenneyDec 1, 20255.0Thomas Sullivan is a fair and honest plumber who knows how to fix old plumbing common in the Lynchburg area. My go to plumber now. Liam did the work after Thomas helped us understand our options over the phone. Very responsive and Liam gave us more options to help save cost when the cheapest fix proved to be a non starter. Highly recommend
Frequently Asked Questions About Sullivan Plumbing
What should I do to prepare for my appointment?
To prepare for your plumbing appointment, there are a few steps to take. First, locate your main shut-off valve, as this is often the first thing a plumber will ask about. Next, ensure the work area is clean and accessible. If it's winter, clear any snow or ice from the area. Lastly, make sure your family members and pets are safely away from the work zone. These preparations will help make your appointment for services like water heater repair in Lynchburg, VA, go smoothly.
Do you offer any guarantees or warranties for your work?
Sullivan Plumbing provides a two-year warranty for most of our services, with an extended five-year warranty on select jobs. This warranty coverage applies to all our services, including water heater installation in Lynchburg, VA. Our aim is to give you peace of mind, knowing that your investment in our plumbing services is protected.
What products and services are offered by Sullivan Plumbing?
Sullivan Plumbing offers a wide array of plumbing services to Lynchburg, VA and surrounding areas. Our services include appliance installation, complete house re-piping, general plumbing repairs and maintenance, pump-up toilet installation, water filtration systems, and water system repairs and installations. Whether you need water heater repair in Lynchburg, VA or any other plumbing service, we're here to assist you.
Can I get an estimate or quote over the phone?
We're unable to provide estimates or quotes over the phone as our customer service representatives aren't certified technicians. Our pricing is based on the specific job rather than an hourly rate, so we send our technicians to assess the situation in person. This allows us to provide an accurate quote tailored to your unique needs. For precise pricing on services like water heater installation in Lynchburg, VA, please contact us to arrange an on-site evaluation.
Can I speak with a technician about my problem over the phone?
Our technicians are constantly on the move, attending to customers, traveling between jobs, or handling necessary paperwork and research. As they're dispatched remotely, they're rarely in the office. We believe in providing in-person assessments to accurately diagnose issues and present options. Rest assured, whether it's for sewer line repair or water heater installation in Lynchburg, VA, you'll always receive a clear price quote before any work begins.
What is a dispatch fee?
A dispatch fee is the minimum charge applied when we send a plumbing technician to your location for inspection or problem identification. This standard fee covers the expenses associated with traveling to your home or business. For more information about dispatch fees related to water heater repair in Lynchburg, VA or other plumbing services, please don't hesitate to contact us.
How should I prepare my home for a plumbing appointment with Sullivan Plumbing?
Prepare by locating your main shut-off valve, ensuring the work area is clean and accessible, clearing snow or ice during winter, and keeping family members and pets away from the work zone. This helps make your plumbing service, such as water heater repair, go smoothly.
Does Sullivan Plumbing offer any guarantees or warranties on their plumbing services?
Yes, most services come with a two-year warranty, and select jobs have an extended five-year warranty, including water heater installation. This coverage provides peace of mind for your investment in plumbing services.
What types of plumbing products and services does Sullivan Plumbing provide?
They offer appliance installation, full house re-piping, general repairs and maintenance, pump-up toilet installation, water filtration systems, and water system repairs and installations in Lynchburg, VA.
Can I get a plumbing estimate or quote over the phone from Sullivan Plumbing?
No, estimates are provided after an in-person assessment by certified technicians to ensure accurate pricing based on the specific job requirements.
Is it possible to speak with a Sullivan Plumbing technician over the phone about my plumbing issue?
Technicians are often out on jobs or traveling and rarely in the office. They prefer in-person evaluations to diagnose issues accurately and provide clear price quotes before starting work.
What is the dispatch fee charged by Sullivan Plumbing?
The dispatch fee is a minimum charge for sending a technician to your location to inspect or diagnose a plumbing problem, covering travel-related expenses.
What are the business hours of Sullivan Plumbing for scheduling appointments?
Sullivan Plumbing is open Monday through Friday from 9:00 AM to 4:00 PM and closed on Saturdays, Sundays, and major holidays.
Where is Sullivan Plumbing located in Lynchburg, VA?
They are located at 1405 Main St., Lynchburg, VA 24504, USA.
What nearby places can I visit near Sullivan Plumbing while waiting for my service?
Nearby you can visit Crossfit Lynchburg #2 for a workout, Harvest Worship Center for community events, and the Downtown YMCA for fitness and child care services, making your wait productive or relaxing.
Are there nearby hotels near Sullivan Plumbing in case I need accommodation?
Yes, nearby accommodations include Hill City Inn, Travelodge by Wyndham Lynchburg, and The Craddock Terry Hotel, convenient if you require lodging while visiting or waiting for services.