Business Details
About
Water Works ContractorIrrigation Equipment SupplierHardware Store
For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson Waterworks delivers quality products and innovative solutions across the water, sanitary sewer and stormwater management industries. As one of the nation’s largest waterworks supply companies, Ferguson puts your needs first. Everyday, public and private water sewer authorities, utility contractors, public works/line contractors and heavy highway contractors count on Ferguson because of our world-class service.
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- JRJonathan RadkeDec 13, 20255.0The new location is fantastic and exceptionally well stocked. On the rare occasion they don’t have exactly what you need on hand, they go out of their way to track it down and get it shipped quickly. What truly sets this location apart, though, is the level of knowledge and customer support. Commercial plumbing, storm, sanitary, fire, and DCW systems can be overwhelming, especially with the wide range of materials, joint types, and compatibility issues. It’s not uncommon to uncover an existing line only to find that the pipe or joint type hasn’t been manufactured in decades. Navigating those nuances, from material compatibility to gasket types and allowable joint deflection, can be challenging, and ordering the wrong part can be both costly and time-consuming. The manager, Terri Love, is absolutely outstanding. She is extremely responsive and consistently goes the extra mile to help navigate those challenges. I am not a water expert and don’t always know exactly what I need. I’ve walked in with nothing more than a grainy photo and a rough description, and Terri and the Ferguson staff have still been able to identify the correct solution quickly and confidently. A lot of places sell pipe. What sets the new Ferguson Waterworks location apart is their ability to help customers navigate real-world problems and avoid costly mistakes. I truly can’t say enough good things about the management and staff. Highly recommended.
Frequently Asked Questions About Ferguson Waterworks
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products and solutions does Ferguson Waterworks offer?
Ferguson Waterworks delivers quality products and innovative solutions across water, sanitary sewer, and stormwater management industries.
What are the regular business hours for Ferguson Waterworks in Lynchburg, VA?
The store is open Monday through Friday from 7:00 a.m. to 4:30 p.m. and is closed on Saturdays and Sundays.
Is Ferguson Waterworks open on holidays?
The store is closed on certain holidays including November 27, December 24-25, December 31, and January 1.
How can I get after-hours emergency service or commercial water heater delivery?
For after-hours emergency or commercial water heater full service delivery, call (800) 217-9480.
Does Ferguson Waterworks offer financing options?
Yes, financing is available through GreatAmerica Financial for qualified commercial applicants.
What types of payments does Ferguson Waterworks accept online?
You can purchase products online using Visa, Mastercard, and American Express credit cards.
How can I reset my password for my Ferguson.com account?
Click the Forgot Password link on the login page, enter your registered email address, and follow the instructions sent via email to reset your password.
What nearby places can I visit after doing business at Ferguson Waterworks?
You might visit Commonwealth Sports Cards and Collectibles for gifts, or The Vintage She Shed for flowers and gifts, both located nearby.
Is there convenient automotive service near Ferguson Waterworks?
Yes, Equal Auto offers car window tinting, auto glass service, and car wash nearby for your automotive needs.
Are there other hardware or industrial suppliers near Ferguson Waterworks?
Nearby options include Industrial Products Co for industrial equipment and Herb's Tool Grinding and Sales for hardware and machine shop services.