Business Details
About
General ContractorHome Builder
Vertical Builders provides custom home building and home designing services to the Richmond, VA metropolitan area.
Details
- Onsite servicesAvailable
- On-site parkingAvailable
Location
Hours
Reviews
5.0
362 reviews
5 stars
360
4 stars0
3 stars0
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the professionalism, responsiveness, and helpfulness of the staff, particularly highlighting individuals like Keegan, Stan, and Tyler.
Quality of Work
Many reviews emphasized the high quality of construction and attention to detail in the homes built by Vertical Builders.
Building Experience
The overall building process was described as smooth and organized, with frequent communication and support throughout.
Recommendations
Numerous customers expressed their willingness to recommend Vertical Builders to others, citing their positive experiences.
Problem Resolution
While most feedback was positive, there were some complaints about miscommunication and issues during the initial stages of the buying process.
- CMC MeyersOct 25, 20255.0Our new home journey started with meeting Keegan of Vertical Builders about a year ago. Nearly a year in and we could not be happier with the experience! From the first meeting with Keegan to getting our new home keys to now enjoying all the features of our new home - Vertical Builders has been there. Keegan's friendly and flexible approach was the perfect foundation for an enjoyable new build experience. Vertical Builders left no questions unanswered as we moved through design with Sarah to construction with Nick and ongoing warranty support with Tommy. We would absolutely build with Vertical Builders again and highly recommend them.
- CGCynthia GrearOct 24, 20255.0We bought from Vertical Homes and our sales manager was Keegan Muth. This was by far one of the most enjoyable experiences I’ve had in purchasing a home. Keegan was amazing and always stayed in contact with us. She knew who to call when we had internet issues, she kept us up on what was happening at our home, and she would come out to the house to let us in to measure spaces. Our home was built very well and all of the people at Vertical have given us their numbers in case of questions. I highly recommend Vertical Builders to anyone ready to buy a new home, and kudos to Keegan for being a great sales manager!
- KBKatherine BernhardOct 24, 20255.0Keegan is wonderful to work with. Her smile lights up the room. Her passion for her work is uplifting. She is extremely knowledgeable and passionate about her work. She goes the extra mile to make sure you get exactly what you want. She listens to you and then comes up with a way to get you want you want, while making suggestions when necessary to assist you with your decisions. Her goal is for you to be happy and proud of your new home! Keegan is a very special lady! I trust her completely to have my best interest at heart.
- BRBryan RoseJun 28, 20255.0Excellent experience so far with Keegan! The model home is beautiful.
Frequently Asked Questions About Vertical Builders
Where is Vertical Builders located?
Vertical Builders' office is situated at 3700 West End Dr. Henrico, VA 23294.
What is Vertical Builders' service area?
Our services are available throughout the Richmond Metro area.
What services does Vertical Builders offer?
Vertical Builders specializes in custom home-building and home-designing services. We work on new home sites as well as client-provided lots within the Richmond Metro area.
Where is Vertical Builders located?
Vertical Builders' office is located at 3700 West End Dr. Henrico, VA 23294.
What areas does Vertical Builders serve?
Vertical Builders provides services throughout the Richmond Metro area, including Henrico, Chesterfield, Louisa, and surrounding cities.
What services does Vertical Builders offer?
Vertical Builders specializes in custom home building, home designing, and new home construction with in-house drafting and interior design services.
What are Vertical Builders' hours of operation?
Vertical Builders is open Monday through Thursday from 8:00 AM to 5:00 PM, and Friday from 7:00 AM to 4:00 PM; closed on weekends.
How can I contact Vertical Builders?
You can reach Vertical Builders via phone at +1 804-440-6647 or by email at newhome@verticalbuilders.com.
Does Vertical Builders offer onsite services and parking?
Yes, Vertical Builders offers onsite services and has onsite parking available for clients.
Are there dining options near Vertical Builders?
Yes, near Vertical Builders you can find restaurants such as Peking Restaurant (Chinese cuisine), Bawarchi Fine Cuisine (Pakistani food), Sakura Japanese Steak House & Sushi Bar, and Live Crawfish & Seafood.
What entertainment options are close to Vertical Builders?
Nearby entertainment includes Regal West Tower cinema and the CSz Richmond Theater for theatre and comedy shows.
Are there fitness and wellness facilities near Vertical Builders?
Yes, clients can visit Gold's Gym for fitness, Academy of Kung Fu for martial arts instruction, and physical therapy centers like ReEnvision Physical Therapy and Select Physical Therapy nearby.
What professional associations is Vertical Builders affiliated with?
Vertical Builders is a member of the Home Building Association of Richmond and the Home Building Association of Virginia.