For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.
Poor service..(washing dish in bath tub for a month)part paid and ordered on 06/02/25 I was told 5-7 business days.
I was having it ordered to my home, come 06/18 I haven’t received it I call and leave voicemails for days with no responds back. I ended up having to cancel the order with my card provider for my money back this entire since the kitchen sink hose had blown I was washing dishes and getting kitchen water from my bathroom
SM
Shawn McCartney
Apr 18, 2024
5.0
I went into this location on 4/17/2024 and had the best customer service experience of my life. I feel bad for not remembering the names of the guys who helped me. I came in after taking the day off to fix a break in my pipe between my well and my pump in the basement. I had odd sized existing pipes and to prevent having to get a 100ft spool of new pipe, the staff helped we put together all the parts to bridge the gap. They even put together some of the parts for me as I only had a half inch pex crimper at home. I worked in the trades for 20 years and have been to almost every parts counter and supply house in Richmond at one point or another. Fergusons has always been the solution for all my oddball plumbing issues I've come across, but the guys really knocked it out of the park yesterday. I was stressed out trying get this thing done and get water back into my house that same day as I hadn't been able to shower yet and had taken the day off to fix it. Thanks to all the crew there! Y'all are the best!
PG
Pedro Gonzalez
Apr 19, 2019
5.0
Outstanding customer service and very helpful staff
AD
Anthony Doss
Oct 25, 2018
5.0
The guys at the counter are extremely helpful. If they don't have the part, they'll send you to who does. That is just great customer service.
C_
Cruct _
Jun 5, 2017
5.0
This is Bill Talley Automotive's way of supporting its community. Good luck with the business. -Rico Piddington
Frequently Asked Questions About Ferguson Plumbing Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
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Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
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Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What types of products does Ferguson Plumbing Supply offer?
Ferguson Plumbing Supply provides quality plumbing products, tools, repair parts, operation supplies, and bathroom fixtures from top manufacturers for professional plumbing contractors.
What are the store hours for Ferguson Plumbing Supply in Henrico, VA?
The store is open Monday to Friday from 7:00 AM to 4:00 PM and is closed on weekends and major holidays.
Does Ferguson Plumbing Supply offer after-hours emergency or will call services?
Yes, for after-hours emergency, will call, and commercial water heater full service delivery, you can call (800) 217-9480.
Can I purchase products online and does Ferguson offer delivery or pickup options?
Yes, you can order products online via their website, and they offer delivery, in-store pickup, and curbside pickup, but same-day delivery is not available.
What payment methods are accepted at Ferguson Plumbing Supply's online store?
You can pay with Visa, Mastercard, and American Express credit cards.
Does Ferguson Plumbing Supply provide financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
How can I get help if I have questions about ferguson.com?
Contact the dedicated customer support team by calling 888-222-1785 or emailing customer.support@ferguson.com during Monday to Friday, 8 a.m. to 8 p.m. EST.
Which web browsers work best with ferguson.com?
Ferguson.com is optimized for Microsoft Edge, Safari, Firefox, and Google Chrome, though it may work on others with some feature differences.
What are some nearby places to Ferguson Plumbing Supply in Henrico, VA?
Nearby places include Hardhat (employment agency), LeafFilter (gutter service), Sears Home Services (hardware and HVAC), and Wawa convenience store and coffee shop, which can be useful for breaks or additional services while visiting.
How can customers use nearby locations like Wawa or Sears Home Services when visiting Ferguson Plumbing Supply?
Customers can stop by Wawa for fuel, snacks, or coffee, and Sears Home Services offers related home improvement products and services, which complement your visit to Ferguson for plumbing needs.
Are there employment or professional services near Ferguson Plumbing Supply?
Yes, Hardhat and Express Employment Professionals are nearby, providing employment and professional services that may interest contractors and business customers visiting Ferguson.