Business Details
About
HVAC Contractor
Star Heating & Cooling Inc provides heating services, cooling services, air quality services, ductwork services, and more to the Harrisonburg, VA region.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.9
568 reviews
5 stars
546
4 stars
11
3 stars3
2 stars1
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and professional service provided by technicians and office staff.
Timeliness
Many reviews highlighted the prompt response times and punctuality of technicians, often arriving as scheduled or even earlier.
Technical Expertise
Technicians were frequently noted for their thoroughness in diagnosing issues and providing clear explanations of repairs and maintenance.
Overall Satisfaction
Overall, customers expressed high levels of satisfaction with the service received, recommending the company for HVAC needs.
- CMCarolyn McCartney4 days ago5.0Technician was on time, friendly, knowledgeable, efficient, and helpful. Outstanding service!
- DYDebra YorkJan 4, 20265.0Got maintenance done in November everything is working Great. I would recommend Star Heating&Cooling. Everyone is very friendly. Thank you.
- NPNancy PeacockDec 19, 20255.0Star Heating & Cooling are wonderful,genuine caring professional miracle workers.I am very grateful and highly recommended this amazing company.
- JMJimmy MillerDec 18, 20255.0Chris was a very knowledgeable technician. He explained the problem thoroughly, made it simple to understand, fixed it with no issue, and provided guidance moving forward. Highly recommend.
- RPRay ParkerDec 17, 20255.0Outstanding customer Service! Seth is reliable, on time, very knowledgeable and personable! Scheduling is easy and the staff is always responsive and friendly! I highly recommend Star and the technician Seth!
Frequently Asked Questions About Star Heating & Cooling
What is a ductless mini-split system?
A ductless mini-split system is an alternative to traditional central air conditioning and heating. It operates similarly but doesn't require ductwork. The system consists of indoor and outdoor units connected by a small tube for refrigerant, which passes through a small hole in the exterior wall. The indoor unit both conditions and recirculates air within the room. For expert installation of ductless mini-split systems in Harrisonburg, VA, contact Star Heating & Cooling. We've got years of experience in HVAC services and can handle all your heating and cooling needs.
When should I have my heating and cooling equipment serviced?
It's advisable to service your HVAC systems before each heating and cooling season begins. For air conditioners, schedule maintenance at the end of winter or beginning of spring. For heat pumps or furnaces, aim for the end of summer or start of fall. If you need HVAC servicing in Harrisonburg, VA, don't hesitate to reach out to us at Star Heating & Cooling.
How often should I replace my HVAC air filters?
Our experts recommend replacing air filters every one to three months, depending on usage. This is crucial for maintaining your HVAC system's performance and ensuring good indoor air quality. If you need assistance with air filter replacement in Harrisonburg, VA, Star Heating & Cooling is here to help. We're equipped to handle all your HVAC maintenance needs.
What are the benefits of a programmable thermostat?
Installing a programmable thermostat allows you to better manage your home's energy consumption for heating and cooling. When used effectively, it can enhance energy efficiency and potentially reduce your utility bills. If you're considering installing a programmable thermostat in Harrisonburg, VA, contact Star Heating & Cooling. We'd be happy to discuss the options available to you.
How does a ductless heat pump work?
A ductless heat pump is an efficient zonal heating and cooling system that operates without the need for ducts. It consists of an outdoor compressor unit connected to one or more indoor air handling units via a refrigerant line. While many use ductless mini-split systems solely for cooling, we often recommend heat pump systems for both heating and cooling in Harrisonburg, VA, as they can significantly improve overall energy efficiency.
What should I do about my frozen AC?
A frozen air conditioner, whether inside or at the outdoor unit, is a serious issue that requires prompt attention to prevent potential damage. The two main causes are typically low airflow or insufficient refrigerant charge. If you're experiencing issues with your air conditioning in Harrisonburg, VA, it's best to contact us at Star Heating & Cooling for professional repairs. Remember, nearly 90% of U.S. homes used air conditioning in 2020, so you're not alone in needing AC maintenance.
How do I know when to replace my AC?
Deciding between repairing an aging air conditioner and upgrading to a new, more efficient system can be challenging. While a completely broken AC clearly needs replacement, the decision isn't always so straightforward. Factors to consider include the age of your system, its efficiency, frequency of repairs, and heating costs. Our team at Star Heating & Cooling can help you evaluate these factors and explore your options for air conditioning in Harrisonburg, VA. Don't hesitate to contact us for expert advice.
When should I replace my furnace?
Several factors contribute to the need for furnace replacement. In our professional experience, furnaces over 10 to 15 years old often warrant replacement to improve energy efficiency. Other considerations include heating performance, frequency of repairs, and heating costs. If you're unsure about replacing your furnace or have questions about heating in Harrisonburg, VA, feel free to contact Star Heating & Cooling for expert guidance.
Do I really need a furnace cleaning every year?
Annual furnace cleaning is indeed necessary. Not only does it enhance your system's performance and efficiency, but most manufacturer warranties require yearly service to remain valid. For professional furnace cleaning in Harrisonburg, VA, contact Star Heating & Cooling. Our experienced team is ready to provide the best heating services in the area.
Why are heat pumps more efficient?
Heat pumps are among the most energy-efficient HVAC systems available because they transfer heat rather than generate it, eliminating the need to burn fuel. They also serve as both heating and cooling systems, reducing the number of units requiring maintenance, repairs, and replacements. For efficient heating in Harrisonburg, VA, a heat pump is an excellent choice. Star Heating & Cooling would be pleased to assist with heat pump installation and maintenance.
What services does Star Heating & Cooling provide in Harrisonburg, VA?
Star Heating & Cooling offers heating, cooling, air quality, ductwork services, and more in the Harrisonburg, VA area.
How can I contact Star Heating & Cooling for HVAC services?
You can contact Star Heating & Cooling via phone at +1 540-208-2360 or +1 540-433-1102, or email info@starhc.comcastbiz.net.
What are the operating hours of Star Heating & Cooling?
Star Heating & Cooling operates 24/7 every day of the week and also offers emergency services.
Which payment options are accepted at Star Heating & Cooling?
Star Heating & Cooling accepts American Express, Apple Pay, Cash, Check, Discover, Financing, MasterCard, and Visa.
What HVAC brands does Star Heating & Cooling work with?
Star Heating & Cooling works with American Standard brand products.
What should I do if my air conditioner is frozen?
A frozen AC is usually caused by low airflow or low refrigerant and requires prompt professional repair to prevent damage. Contact Star Heating & Cooling in Harrisonburg, VA for assistance.
How often should I replace HVAC air filters?
Air filters should be replaced every one to three months depending on usage to maintain HVAC performance and indoor air quality.
What are the benefits of a programmable thermostat?
A programmable thermostat helps manage energy consumption effectively, enhancing energy efficiency and potentially lowering utility bills.
What nearby places can I visit before or after my service appointment at Star Heating & Cooling?
You can visit nearby places like Brother's Pizza Pasta & Sub or Brothers Italian for dining, Vintage Finds for antiques, or enjoy a class at InMotion School of Dance & Dancewear.
How can nearby hardware stores help me with my HVAC project?
Nearby hardware stores such as Ace Hardware and True Value offer tools and supplies that can be useful for home HVAC maintenance or improvement projects.