Stanley Martin Richmond Regional Office

Reviews

• NN

  nDM

  Sep 12, 2025
  1.0
  If only you cared about the community when it is near sold and not just while it is a hot market. Unfortunately I will never buy another one of your properties while the community is under construction and maybe not even when finished. Ours is done in short pump near Richmond VA and there are plenty of things that should have been fixed but they just didn't care. Got our final paving in April 2025 and still have 20+ spaces with no lines among other things like dead trees, shrubs, and puddling water on finished paving.
• GB

  Grayson Brown

  Aug 5, 2025
  5.0
  I had a great experience purchasing a home with Stanley Martin and specifically Michelle Herdt who made the process extremely easy! I would highly recommend checking out one of their available properties and doing a walk-in tour to check out their townhouses.
• LH

  Lt Hayes

  May 25, 2025
  5.0
  I want to say thanks to Stanley Martin Homes Service Coordinator, Ms. Crystal Lee for being professional, a good listener, and for scheduling my 1 year Home Inspection repairs for my condo located at the Retreat in Richmond. All the issues I addressed with Ms. Lee the contractors took care of and it was a pleasure talking to her. I also appreciate her for emailing and contacting me via phone to ensure that I had received the information regarding the contractors and the appointments. I am very happy I purchase my condo from Stanley Martin Homes because they care about there customers. I also want to thank and give Mr. Daniel five stars (*****) for the excellent service he provided.
• YM

  Yana Mims

  Jul 13, 2021
  3.0
  I would rate the home buying and closing process a 3. We’re pretty organized and you have to be being a military family. We traveled from Tennessee to Virginia. However, when the closing date shifted last minute, everything we planned beforehand (traveling/accommodations moving company, internet setup, etc) also had to be. I blame that on their partner company, First Heritage Mortgage. Moreover, when we asked if the movers could at least place our furniture and appliances in the home the morning of closing (they picked them up from Tennessee the week before) we were told no from SM regional management. I think that may just be an issue living outside of a military area. The flexibility is pretty disappointing, especially when the potential owners aren’t at fault but luckily we’re buying vs renting. The team at West Broad Landing did a great job though. I’m happy to say that at least.
• VS

  Vicki S

  Aug 28, 2018
  5.0
  Great home building company working every day to design beautiful homes that meet the needs of their homebuyers! They focus on customer service and quality!