Perry Aire Services, Inc.

Reviews

• SF

  Stepheny Fanning

  Jul 19, 2025
  1.0
  This company came out to diagnose and repair our upstairs air unit. The guy couldn't figure out why it was blowing fuses, took 5 hours to figure out it was a bad transformer. Replaced my three amp with a five amp, which could be a fire hazard... I told him to check the thermostat because it always needs replaced anytime electrical issues occur... he didn't.... Fixed the transformer, system worked.... That night it wouldn't turn off. This was the fourth of July weekend so they couldn't get anyone out til the next week.... Went to Lowe's, replaced the thermostat it worked .... However, the system is short cycling, which it didn't do until he was up there messing around, and the attic where the unit is, the guys moved the insulation off of the handler but didn't replace the insulation around the handler when they finished so condensation water leaked into the attic insulation, pooled and then leaked onto the bathroom ceiling and leaked ALL THE WAY THROUGH that now needs replaced. The company sends THE SAME people back out....We showed him the damage he caused, he said "oh..." they spent 8 hours here, couldn't find the issue and then just left.... Without diagnosing anything! Wouldn't even take the inner most cover off and check the outdoor unit only looked at the back, focused on the attic (still have no bathroom ceiling mind you).... Company never followed up, just ghosted us. Unit still needs fixed so my husband goes outside to see what he can find ... Turns out the defroster board is very visibly burned, and there's a rubbed wire under the blade, and they left exposed wires sticking out of the back of the unit, which had they looked at the inner parts of the unit by removing the inner metal casing thing, they would have seen....Do not use this company if you can avoid it. They seem to not know what they are doing, make more work and damage for you to deal with, and are a waste of time and money. Because of the damaged ceiling and having to replace the insulation that got wet because of them it is an additional $500 in materials.... It would have been more if my husband wasn't handy with repairs and we needed to have someone come repair damage caused by this company.
• TE

  Theresa Everette

  Jul 8, 2025
  5.0
  Ryan Jackson from Perry Aire was very thorough, kept me informed of the issue, and resolved it in a timely manner
• SH

  S H

  Jul 29, 2022
  5.0
  I’ve been using Perry Aron now for five years to service and maintain my HVAC system, and I have had nothing but good and positive experiences with them every time. They are very professional always on time
• DW

  D Webster

  Nov 17, 2021
  5.0
  Tim, the Technician from Perry Aire Services, is very professional and very knowledgeable about our heating system. We were impressed with him. And he was very nice too.

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