Michael & Son Services Fredericksburg

4.8
1927 reviews

About

Heating Contractor
"Michael & Son is a home services company that has been serving Hampton, VA & the surrounding areas for the past 40 years. We are a family-owned and operated company. Whether you have a broken AC unit or a furnace that is blowing cold air, our pros can get the job done right, the first time."

Location

Michael & Son Services Fredericksburg
236 Cambridge St, Falmouth, VA
22405, United States

Hours

Reviews

4.8
1,927 reviews
5 stars
1,800
4 stars
55
3 stars
15
2 stars
9
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the technicians for their professionalism, knowledge, and courteousness, although some expressed frustration with scheduling issues and emergency fees.

Pricing Concerns

Several reviews indicated that customers found the pricing to be high, with some feeling that they were upsold unnecessary services.

Service Quality

While many technicians received positive feedback for their thoroughness and effectiveness, there were instances of dissatisfaction regarding incomplete repairs and miscommunication.

Timeliness

Customers reported mixed experiences with appointment times, with some expressing frustration over delays and rescheduling.
  • ED
    Eddie Dubois
    2 days ago
    5.0
    Our guy did a bang up job and was fast clean and efficient! Had i known how easy it was I would have just went and bought a new one and plugged it in myself ha .. one pipe connection and plug it in. It’s easier than you think ! i could have saved 1200 at least!
  • JT
    Jennifer Treat
    5 days ago
    5.0
    Today was the first time we'd used the services of Michael & Sons. David came out to help us find and replace the transformer on our doorbell. He was so patient and professional spending, what felt like, a ton of time searching for it. He successfully found it (it was not an easy thing to find in our house) and he replaced it for us to get our doorbell working. We definitely recommend calling them for electrical services! Absolutely fantastic!
  • MN
    Melody Nelson
    Jan 3, 2026
    1.0
    It was $800 to have the valve and flap inside the 2 toilets repair. They are over priced. And the guy didn’t even repair them correctly. I called to notify the company and to have someone else come out to repair them correctly and they try to charge me for it. Then they finally say we won’t charge and reschedule for Saturday. Just to have someone call can cancel that appointment to have to reschedule again. Maybe if the technician was too busy trying to sell me other stuff that I did NOT need he could’ve focused and fixed something correctly.
  • JV
    Jose Verdejo
    Jan 1, 2026
    5.0
    Duy came and did his diagnostics, found a faulty transformer (?) replaced the faulty transformer and the HVAC system was working again. Duy also explained how water heater & HVAC work hand in hand which was informative, Thanks! To Duy and Kwame for getting my HVAC/heater running into 2026 and for doing this on New Year eve and New Year’s Days. You guys save the day!.
  • MW
    Michelle W
    Dec 27, 2025
    1.0
    Scarlett was very courteous. My complaint is with the estimate. I requested a drain pan installed and a hole cut in it for the drain pipe located in the floor. They quoted $450 for the service! I feel that is excessive for the amount of work required. Again it’s put down the drain pan, cut a hole in the drain pan for the pipe, and rehook up the washing machine. I would not recommend them! Thankfully they waved the service call fee.

Frequently Asked Questions About Michael & Son Services Fredericksburg

What services does Michael & Son Services Fredericksburg offer?

Michael & Son Services Fredericksburg specializes in heating services, including repairing broken AC units and furnaces that are not heating properly.

Where is Michael & Son Services Fredericksburg located?

The company is located at 236 Cambridge St, Falmouth, VA 22405, United States.