Business Details
About
HVAC ContractorAir Conditioning ContractorHeating Contractor
Jensen Mechanical Inc offers heating, cooling, HVAC services and commercial refrigeration services to the Emporia, VA, and the surrounding areas
Details
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.3
131 reviews
5 stars
101
4 stars
6
3 stars
3
2 stars
3
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly, professional, and responsive customer service, highlighting the staff's willingness to help and resolve issues.
Professionalism
Technicians were frequently described as knowledgeable, courteous, and efficient, with many customers expressing satisfaction with the quality of work performed.
Timeliness
Customers appreciated the prompt response times for service calls and the quick resolution of issues, although some noted delays in communication.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding poor service experiences, particularly related to home warranty claims and installation issues.
Overall Satisfaction
Overall, the majority of customers expressed a high level of satisfaction with Jensen Mechanical, recommending them for HVAC services despite some negative experiences.
- RArosey adornoOct 9, 20255.0The absolute best, kindest and compassionate yet professional and caring and competent. The very very best..
- RHRickey HansonOct 5, 20255.0Great customer service and fast service.
- ETErma TorranceSep 18, 20255.0Mere words cannot express the awesome service that this company provided. From beginning to end, everyone was professional, and my questions were answered in a timely manner. Even though, I was informed that my HVAC unit should have arrived in a month, it arrived much earlier. Thank you for your excellent customer service, professionalism, and dedication. I highly recommend this company.
- BFbb figSep 4, 20255.0Fantastic service, super fast, very professional and honest
- BHBonnie HaightAug 28, 20255.0Laurel is friendly and efficient in the office. The guys are professional and nice on the work sites.
Frequently Asked Questions About Jensen Mechanical
What is the best temperature to keep my house at during the summer?
The optimal temperature for your home during summer months is 75 degrees Fahrenheit. Research indicates that our bodies are most comfortable at one or two degrees below this temperature. It's important to note that this temperature setting is ideal when you're at home. To reduce cooling costs, it's advisable to maintain a slightly higher temperature when the house is unoccupied during the day.
If I turn down my AC all the way will my house cool down faster?
Contrary to popular belief, turning your air conditioner to its lowest setting will not cool your house more rapidly. This approach may lead to excessive cooling and increased energy consumption. Air conditioning systems are designed to operate continuously until the desired temperature is reached. Once the set temperature is achieved, the unit will shut off and only restart when temperature adjustment is necessary.
How often should I change my filters?
It is recommended to replace your air filters at the beginning of each new season. This timing coincides with periods of increased system usage, making it an opportune time for filter replacement to ensure optimal performance.
What factors affect air flow and increase the frequency of routine filter changes?
While seasonal filter changes are generally recommended, certain factors may necessitate more frequent replacements. These factors include: health conditions, the type of air filter used, indoor air quality, presence of pets, number of occupants in the home, and nearby construction activities.
What is the best temperature to keep your thermostat at for winter months?
For the winter season, maintaining your thermostat at 70 degrees Fahrenheit is considered ideal for comfort and energy efficiency.
What services does Jensen Mechanical offer?
Jensen Mechanical provides heating, cooling, HVAC services, and commercial refrigeration services in Emporia, VA, and surrounding areas.
What are Jensen Mechanical's regular business hours?
They are open Monday through Friday from 8:00 AM to 4:00 PM and closed on Saturdays and Sundays, with Saturdays available by appointment only.
How can I schedule an appointment with Jensen Mechanical?
You can schedule an appointment by visiting their online request page at https://www.jenmechhvac.com/request or by calling their main phone number.
What payment methods does Jensen Mechanical accept?
They accept American Express, Cash, Check, Discover, Financing options, MasterCard, and Visa.
Is Jensen Mechanical wheelchair accessible?
Yes, Jensen Mechanical has wheelchair accessible seating and restrooms.
What is the recommended temperature to keep my house during summer?
It is best to keep your house around 75 degrees Fahrenheit during the summer while you are present to stay comfortable and save on cooling costs.
Should I turn down my AC all the way to cool my house faster?
No, turning the AC all the way down will not cool your house faster and may increase your energy bill; AC units work at a constant pace until the set temperature is reached.
How often should air filters be changed?
It is recommended to change air filters at the start of each season, especially when your equipment will be working hard.
Are there any nearby landmarks or places to visit near Jensen Mechanical?
Yes, nearby places include the Old Merchants and Farmers Bank Building, which is a historical landmark and museum, and Widow's Son Lodge 150 Af & Am, a community service organization.
What nearby amenities might be useful for customers visiting Jensen Mechanical?
Customers can find insurance services at Nationwide Insurance: Radke Insurance, dining options at Logan's Diner, and hair salons like Jay's Barber & Hair Salon close to Jensen Mechanical's location.
Are there any healthcare services available near Jensen Mechanical?
Yes, nearby health services include Total Health Services, Kindred Hospice, and Virginia Urology, which may be convenient for customers needing medical assistance after or before visiting Jensen Mechanical.