Booked appointment they called about an hr prior to the appointment time to inform me that no one was coming out for troubleshooting or repair because I did not buy the system from them.
I informed them at time of booking the model of the unit and as many details as possible.
I would not recommend wasting your time with this company save some frustration and seek an actual professional.
HB
Harrison Brooks
Feb 27, 2026
5.0
Very knowledgeable and helpful
SR
Stephanie Roberts
Feb 20, 2026
5.0
Michael & his guys have been our go to company to service, maintain, repair & replace our HVAC system. We have used them for probably the last 6-7 years. We've had to use them for after hours calls & regular maintenance. Whatever, we have needed, they have been able to accommodate us. They do a great job. Every tech is knowledgeable and very friendly. I recommend them to friends, family & colleagues.
DS
Deneen Swann
Feb 19, 2026
5.0
I've been getting my HVAC System serviced with Incredible since I purchased my home in 2019. They installed the system for the previous owner 2 years before I purchased the home, so I thought it a good idea to keep the service with them. I have never been disappointed in that decision. I have a service plan and they remind me to schedule my maintenance on a regular basis. The techs are always, professional, courteous and extremely knowledgeable. The business office staff is always helpful and easy to work with. Having a company maintenance your system on a regular basis extends the life of your system. I'm a Realtor so I know what a neglected system looks like and the cost to repair or replace it. Do yourself a favor and call Incredible for that maintenance agreement. I have referred them to friends, family members and clients. They will always have my business.
WR
William Rhodes
Feb 10, 2026
5.0
Great experience & great job on the maintenance & recommendations.
Frequently Asked Questions About Incredible HVAC LLC
Do you offer financing?
We provide financing options through KwikComfort for HVAC installations and through Wisetack for service calls and repairs exceeding $500. We recognize that HVAC maintenance can be costly, but functional heating and cooling systems are essential for most homeowners. Our HVAC technicians are prepared to assist customers in obtaining the necessary equipment for home comfort. It's worth noting that in 2018, the annual demand for air conditioning units in America reached a significant 15.3 million units, as reported by ComfyLiving.net.
What is the soonest available appointment?
Our HVAC technicians typically can schedule appointments within 1 to 2 business days. Customers can arrange an appointment by phone or utilize our online booking feature available on our website.
How often do I need to change my air filters?
The majority of HVAC manufacturers recommend replacing air filters every 30 days. Our heating specialists can provide guidance on the optimal replacement schedule for your specific unit if you have any questions.
If I replace my outdoor unit, do I need to replace my indoor unit?
It is recommended to replace both the indoor and outdoor units simultaneously. Our HVAC technicians can efficiently replace both components, minimizing any period of discomfort in your home.
How long should my system last?
With proper maintenance, a modern HVAC system typically has an average lifespan of 10 to 12 years. Our heating specialists can provide advice and services to help maximize the longevity of your HVAC system.
Does Incredible HVAC LLC offer financing options for HVAC installations and repairs?
Yes, Incredible HVAC LLC provides financing options through KwikComfort for HVAC installations and Wisetack for service calls and repairs over $500.
How soon can I schedule an appointment with Incredible HVAC LLC?
Appointments can typically be scheduled within 1 to 2 business days by phone or online booking on their website.
How often should I change my HVAC air filters according to Incredible HVAC LLC?
Air filters should generally be replaced every 30 days; their heating specialists can provide personalized advice for your unit.
If I replace my outdoor HVAC unit, do I need to replace the indoor unit as well?
It is recommended to replace both the indoor and outdoor units simultaneously to ensure comfort and efficiency.
What is the average lifespan of an HVAC system with proper maintenance?
A modern HVAC system typically lasts 10 to 12 years with proper maintenance and care.
What are the business hours for Incredible HVAC LLC?
Incredible HVAC LLC is available 24/7, offering round-the-clock service to their customers.
What payment methods does Incredible HVAC LLC accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
What HVAC brands does Incredible HVAC LLC work with?
They are a Rheem Pro Partner and work with brands like American Standard, Goodman, Trane, Mitsubishi Diamond, and Bosch ABC Contractor.
Are there any nearby food options customers can visit before or after their service at Incredible HVAC LLC?
Yes, nearby restaurants include Captain Tom's Seafood, Chipotle Mexican Grill, Hardee's, A&W Restaurant, Long John Silver's, and Wendy's which are all convenient places to grab a meal.
What local services and shops are near Incredible HVAC LLC that customers might find useful?
Nearby businesses include Middle East Market for groceries, Incredible Cleaning Services LLC for home cleaning, and Village Coin for jewelry shopping, providing useful options around the area.
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