Business Details
About
HVAC ContractorHeating ContractorAir Conditioning Contractor
Incredible HVAC LLC provides HVAC services to Colonial Heights, VA.
Location
Hours
Reviews
4.9
846 reviews
5 stars
828
4 stars8
3 stars1
2 stars1
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable staff, highlighting their responsiveness and willingness to explain services clearly.
Timeliness
Many reviews noted the company's ability to provide prompt service, often accommodating urgent requests and arriving on time.
Quality of Work
The technicians were frequently described as thorough and efficient, with a strong emphasis on attention to detail and quality repairs.
Integrity
Customers appreciated the honest assessments and fair pricing, with no pressure to upsell unnecessary services.
Overall Satisfaction
Overall, customers expressed high satisfaction with their experiences, recommending the company for HVAC needs and planning to use their services again.
- TSTina StrykerOct 7, 20255.0Thanks again Incredible HVAC! I needed my leaking hot water heater replaced and they got it accomplished the same day! The technicians I’ve experienced with having my AC unit replaced previously and now with the hot water heater were all knowledgeable , professional and even personable. The entire staff were so easy to work with that I highly recommend them and plan to use them again if ever needed. Thanks so much 🫡
- RPR.G PhillipsAug 12, 20255.0I can’t say enough good things about Incredible HVAC LLC! Their customer service truly lives up to the name—INCREDIBLE. Every technician I’ve dealt with has been consistently professional, on time, and respectful. I never feel like they’re trying to upsell or take advantage; they always give honest assessments and fair prices. They’re also very thoughtful when entering my home, taking care to cover their shoes and protect my floors. The work is done efficiently and with great attention to detail. It’s rare to find a company that combines skill, integrity, and courtesy so well, but Incredible HVAC LLC does exactly that. Highly recommend!
- ALAndrew LaundervilleAug 5, 20255.0Honest and reliable company will use them again.
- CSChristopher SilvaJul 31, 20255.0I love when Google reviews are right. Philip was great from the getgo. Arrived when they said he would and was very friendly and informative through the whole process. I was expecting the worst news, given the age of my unit (16 years) on my recently purchased home. Thankfully, it ended up being a smaller fix than anticipated. But, whether it was a small or big fix needed, I'd have no complaints whatsoever with their team. Will definitely call them the next time any issues arise. Awesome experience. And at time of writing, much cooler home. Thanks Phillip!
- JJJJul 25, 20255.0Let me start by saying that we have used them when we first moved here 3 years ago and they were awesome but what they have done for us today is even better. They have gone out of their way to make things work for us before the stupid heat this weekend. Truly awesome bunch of people y’all have at your shop. Can’t thank you enough. Y’all are amazing
Frequently Asked Questions About Incredible HVAC LLC
Do you offer financing?
We provide financing options through KwikComfort for HVAC installations and through Wisetack for service calls and repairs exceeding $500. We recognize that HVAC maintenance can be costly, but functional heating and cooling systems are essential for most homeowners. Our HVAC technicians are prepared to assist customers in obtaining the necessary equipment for home comfort. It's worth noting that in 2018, the annual demand for air conditioning units in America reached a significant 15.3 million units, as reported by ComfyLiving.net.
What is the soonest available appointment?
Our HVAC technicians typically can schedule appointments within 1 to 2 business days. Customers can arrange an appointment by phone or utilize our online booking feature available on our website.
How often do I need to change my air filters?
The majority of HVAC manufacturers recommend replacing air filters every 30 days. Our heating specialists can provide guidance on the optimal replacement schedule for your specific unit if you have any questions.
If I replace my outdoor unit, do I need to replace my indoor unit?
It is recommended to replace both the indoor and outdoor units simultaneously. Our HVAC technicians can efficiently replace both components, minimizing any period of discomfort in your home.
How long should my system last?
With proper maintenance, a modern HVAC system typically has an average lifespan of 10 to 12 years. Our heating specialists can provide advice and services to help maximize the longevity of your HVAC system.
Does Incredible HVAC LLC offer financing options for HVAC installations and repairs?
Yes, Incredible HVAC LLC provides financing options through KwikComfort for HVAC installations and Wisetack for service calls and repairs over $500.
How soon can I schedule an appointment with Incredible HVAC LLC?
Appointments can typically be scheduled within 1 to 2 business days by phone or online booking on their website.
How often should I change my HVAC air filters according to Incredible HVAC LLC?
Air filters should generally be replaced every 30 days; their heating specialists can provide personalized advice for your unit.
If I replace my outdoor HVAC unit, do I need to replace the indoor unit as well?
It is recommended to replace both the indoor and outdoor units simultaneously to ensure comfort and efficiency.
What is the average lifespan of an HVAC system with proper maintenance?
A modern HVAC system typically lasts 10 to 12 years with proper maintenance and care.
What are the business hours for Incredible HVAC LLC?
Incredible HVAC LLC is available 24/7, offering round-the-clock service to their customers.
What payment methods does Incredible HVAC LLC accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
What HVAC brands does Incredible HVAC LLC work with?
They are a Rheem Pro Partner and work with brands like American Standard, Goodman, Trane, Mitsubishi Diamond, and Bosch ABC Contractor.
Are there any nearby food options customers can visit before or after their service at Incredible HVAC LLC?
Yes, nearby restaurants include Captain Tom's Seafood, Chipotle Mexican Grill, Hardee's, A&W Restaurant, Long John Silver's, and Wendy's which are all convenient places to grab a meal.
What local services and shops are near Incredible HVAC LLC that customers might find useful?
Nearby businesses include Middle East Market for groceries, Incredible Cleaning Services LLC for home cleaning, and Village Coin for jewelry shopping, providing useful options around the area.