Roto-Rooter Plumbing and Drain Cleaning Services in Blacksburg

4.7
137 reviews

About

Plumber
Roto-Rooter is a full-service plumbing, drain cleaning, and water cleanup company. We specialize in emergency same-day service and can handle any job from a clogged toilet to a full sewer replacement and everything in between. Open 24/7!

Location

Roto-Rooter Plumbing and Drain Cleaning Services in Blacksburg
130 Corning Drive, Christiansburg, VA
24073, United States

Hours

Reviews

4.7
137 reviews
5 stars
117
4 stars
11
3 stars
5
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the professionalism, knowledge, and efficiency of the technicians, highlighting their ability to resolve issues effectively.

Communication

Several reviews noted issues with communication, including delays in quoting and lack of updates during service.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding it expensive compared to competitors, while others felt the quality justified the cost.

Cleanliness

There were complaints about the cleanliness of the work area after service, with some customers noting that technicians left a mess.
  • PM
    Putun Mishra
    3 days ago
    5.0
    had a great experience with Dominick Velasquez from Roto Rooter. He repaired and reinstalled a leaking pipe efficiently and explained everything clearly along the way. He was kind, professional, reasonably priced, and very flexible and understanding of my time constraints. The job was completed in a timely manner, and I recommend him strongly.
  • JM
    Joseph Merola
    Jan 3, 2026
    5.0
    We had a horribly stuck toilet - three only one in the house since others were undergoing renovation. We were quoted a 1-3 window and he came at one. Fixed the problem fast and gave me advice about what to do if it happens again too save money. Nick was a very pleasant and helpful guy.
  • VD
    Victoria DeVilbiss
    Dec 24, 2025
    5.0
    Mr. Lawrence Hancock IV was by far the best technician we have ever had!! He went out of his way to turn this Christmas around for us and save us from an absolute ish show. He was an absolute pleasure and pluming wizard. Went above and beyond to diagnose, fix, and clean up our sewage issue. Thank you so much for helping us out this Christmas Eve. Also wanted to mention the quick response, they were able to get someone out very quickly.
  • DA
    Dalia Allencherry
    Dec 21, 2025
    1.0
    I was charged $1,170 to fix a leak to my crawlspace. I thought that was too expensive. The technician said it came from the bathroom and charged $330 (included in total $1,170) to replace a plumbing piece in bathroom. I did not go into crawlspace and verify the fix. The next day my contractor found the leak still there in crawlspace. Roto sent another technician the next day and told me the leak is in the kitchen. They are now charging an extra $2,450 (after $700 credit from previous work) to fix the same leak I already paid for. I have rentals and hire these guys a lot. I have left them many good reviews in the past. This is the worst experience I ever had with a plumber. My crawlspace work got delayed by 5 days (Wednesday fix turned to the next Monday fix) because of this error and I am paying extra to fix it and to get the crawlspace dried up).
  • SB
    Sarah Buskill
    Dec 14, 2025
    1.0
    Not a good experience overall. I went with Roto-Rooter on this job because a different technician from a previous job did really well and I was pleased with the work but the technician on this job (replacing drain pipe, sump pump) had issues with time management and rescheduled a couple of times. That left me in a bit of a bind. As far as the finished product, I'm concerned it won't last and may leak, and caulking around the toilet was done poorly and looks bad . Lastly, I had to spend a whole day cleaning up cast iron dust that was ground in the floor after cutting the pipe out and there was purple primer all over the floor. I don't typically post reviews but with the amount this job cost me, and the cleaning I had to do and still have to do, I felt this needed to be shared.

Frequently Asked Questions About Roto-Rooter Plumbing and Drain Cleaning Services in Blacksburg

What services does Roto-Rooter Plumbing and Drain Cleaning Services in Blacksburg provide?

Roto-Rooter offers full-service plumbing, drain cleaning, and water cleanup, including emergency same-day service for issues from clogged toilets to full sewer replacements.

What are the business hours for Roto-Rooter Plumbing and Drain Cleaning Services in Blacksburg?

They are open 24 hours a day, 7 days a week, providing round-the-clock service.