United Rentals

4.0
29 reviews
United Rentals Forklift

About

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United Rentals has the industry's largest fleet of heavy equipment and tools for rent. Our rental inventory features aerial equipment like boom lifts and scissor lifts, forklifts including telehandlers and warehouse forklifts, earthmoving equipment including skid steers, excavators, and more. From power tools and work lights to air compressors and welders, whatever your team needs onsite, we can provide expertly-maintained and inspected equipment where and when you need it. We also offer a wide array of well-maintained used construction equipment for sale from popular manufacturers like Genie, Skytrak and Case. Whether you are looking to rent or buy, visit United Rentals for all of your equipment needs today.

Location

United Rentals
11200 Iron Bridge Rd, Chester, VA
23831-1443, United States

Hours

Reviews

4.0
29 reviews
5 stars
19
4 stars
3
3 stars
0
2 stars
1
1 star
6
  • EG
    Ever Gomez
    Jun 11, 2025
    1.0
    ★☆☆☆☆ – Extremely disappointed with United Rentals (especially the Chester, VA location) As a contractor with extensive experience in commercial projects, I’ve worked with several rental companies like Sunbelt and private suppliers. Without a doubt, United Rentals has been my worst experience to date. I rented a lift from April 28 to May 15, which should have been a partial-month rental. However, their billing policy is completely unfair: even if you use the equipment for only two weeks and three days, they still charge you for the full month. If you go even one extra day—two weeks and four days—they’ll charge you more than a full month’s rental. In my case, we paid over $4,000 for a lift that was not only overpriced but in poor condition and completely unreliable. The unit they delivered was old and broke down three times. When they finally agreed to replace it—due to their own negligence—they still charged us for the delivery of the replacement, as if the issue had been our fault. This wasn’t just poor service. In my opinion, it was a complete scam. I do not recommend United Rentals to anyone, and especially not their Chester, Virginia location. As the owner of Everest Painting & Sons, I value professionalism and responsibility—qualities that United Rentals severely lacks. – Ever Gomez
  • LO
    Luis P. Ochoa
    Oct 4, 2024
    5.0
    Excellent service and excellent customer service, collaborators and willing to help, I recommend them for doing business, special mention to Zach but all the team are great people
  • SO
    Sean Orr
    Sep 29, 2021
    5.0
    The rep was very helpful and got our needs taken care of in a timely fashion even in an after hours emergency.
  • TH
    Thornton Holt
    Feb 9, 2021
    5.0
    Great customer service
  • MR
    Miguel Rodriguez
    Aug 19, 2019
    1.0
    Worst customer service. I arrived at 6:20 and I walked in and got sent right back and them saying “don’t you see we open in 10mins” in a rudely angry way. As a business owner I find myself not renting or dealing with this company/branch ever, and to make things worse I waited an hour to get my rental equipment unloaded. Also in this hour I asked to use the restroom and was denied by management, they told me “you can’t use my bathroom and I can’t allow you to go use the shops restroom”. I asked the shop mechanic and he was like yea go right ahead with no problem. Like I said I don’t recommend.

Frequently Asked Questions About United Rentals

Do you sell used equipment?

Yes, United Rentals sells used, well-maintained equipment from the industry’s leading manufacturers, like Skyjack, Genie and Toyota. As the provider of the world’s largest rental fleet, our used equipment is regularly inspected, field tested and expertly maintained.

How much does it cost to rent equipment?

The cost of an equipment rental varies depending on the make, model, features and rental period. To get an accurate estimate for your market, contact our branch.