United Rentals has the industry's largest fleet of heavy equipment and tools for rent. Our rental inventory features aerial equipment like boom lifts and scissor lifts, forklifts including telehandlers and warehouse forklifts, earthmoving equipment including skid steers, excavators, and more. From power tools and work lights to air compressors and welders, whatever your team needs onsite, we can provide expertly-maintained and inspected equipment where and when you need it. We also offer a wide array of well-maintained used construction equipment for sale from popular manufacturers like Genie, Skytrak and Case. Whether you are looking to rent or buy, visit United Rentals for all of your equipment needs today.
★☆☆☆☆ – Extremely disappointed with United Rentals (especially the Chester, VA location)
As a contractor with extensive experience in commercial projects, I’ve worked with several rental companies like Sunbelt and private suppliers. Without a doubt, United Rentals has been my worst experience to date.
I rented a lift from April 28 to May 15, which should have been a partial-month rental. However, their billing policy is completely unfair: even if you use the equipment for only two weeks and three days, they still charge you for the full month. If you go even one extra day—two weeks and four days—they’ll charge you more than a full month’s rental.
In my case, we paid over $4,000 for a lift that was not only overpriced but in poor condition and completely unreliable. The unit they delivered was old and broke down three times. When they finally agreed to replace it—due to their own negligence—they still charged us for the delivery of the replacement, as if the issue had been our fault.
This wasn’t just poor service. In my opinion, it was a complete scam.
I do not recommend United Rentals to anyone, and especially not their Chester, Virginia location.
As the owner of Everest Painting & Sons, I value professionalism and responsibility—qualities that United Rentals severely lacks.
– Ever Gomez
LO
Luis P. Ochoa
Oct 4, 2024
5.0
Excellent service and excellent customer service, collaborators and willing to help, I recommend them for doing business, special mention to Zach but all the team are great people
SO
Sean Orr
Sep 29, 2021
5.0
The rep was very helpful and got our needs taken care of in a timely fashion even in an after hours emergency.
TH
Thornton Holt
Feb 9, 2021
5.0
Great customer service
MR
Miguel Rodriguez
Aug 19, 2019
1.0
Worst customer service. I arrived at 6:20 and I walked in and got sent right back and them saying “don’t you see we open in 10mins” in a rudely angry way. As a business owner I find myself not renting or dealing with this company/branch ever, and to make things worse I waited an hour to get my rental equipment unloaded. Also in this hour I asked to use the restroom and was denied by management, they told me “you can’t use my bathroom and I can’t allow you to go use the shops restroom”. I asked the shop mechanic and he was like yea go right ahead with no problem. Like I said I don’t recommend.
Yes, United Rentals sells used, well-maintained equipment from the industry’s leading manufacturers, like Skyjack, Genie and Toyota. As the provider of the world’s largest rental fleet, our used equipment is regularly inspected, field tested and expertly maintained.
How much does it cost to rent equipment?
The cost of an equipment rental varies depending on the make, model, features and rental period. To get an accurate estimate for your market, contact our branch.
Can anyone rent from United Rentals?
Yes, anybody can rent from United Rentals. Contact our branch for help renting.
What kind of equipment does United Rentals offer?
United Rentals has a wide variety of equipment, ranging from scissor lift rentals to mini excavators and forklifts. Other equipment offered includes earthmoving equipment, HVAC equipment and power generation equipment. Explore available equipment on our site or call today.
What is the equipment rental process?
There are multiple ways to rent equipment from United Rentals. Users can rent directly from our website, where you can enter your ZIP code to filter the equipment available for rent locally and see rental rates. Some equipment, like large trucks and trailers, require special licenses depending on your state, so you may be asked to enter driver's license information. Contact us today to get started.
What are your branch hours?
Our branch is open during the hours posted at our physical location. If you need assistance outside of these hours, you can call the branch directly and be connected to our after-hours call center. You can also find our 24/7 support number on our website for emergency assistance.
What types of equipment can I rent from United Rentals in Chester, VA?
United Rentals offers a wide variety of equipment for rent, including aerial work platforms like boom lifts and scissor lifts, forklifts, earthmoving equipment such as skid steers and excavators, power tools, work lights, air compressors, welders, and more.
Does United Rentals sell used construction equipment?
Yes, United Rentals sells well-maintained used construction equipment from top manufacturers including Genie, SkyTrak, and Case. All used equipment is regularly inspected and expertly maintained.
Can anyone rent equipment from United Rentals?
Yes, anybody can rent equipment from United Rentals. For assistance with renting, contact their Chester branch directly.
What are the operating hours of the United Rentals branch in Chester, VA?
The Chester branch is open Monday through Friday from 7:00 AM to 5:00 PM. It is closed on Saturdays, Sundays, and major holidays like Thanksgiving and Christmas.
Does United Rentals offer equipment delivery and pickup services?
Yes, United Rentals provides both in-store pickup and equipment delivery services for customer convenience.
How can I rent equipment from United Rentals online?
You can rent equipment directly from United Rentals' website by entering your ZIP code to see local availability and rental rates. Some large equipment rentals require driver's license information due to special licensing requirements.
What nearby places can I visit around United Rentals in Chester, VA?
Nearby places include Swim-N-Pools Billiards & Spas for shopping, ALDI USA for groceries, and popular restaurants like Riptides Seafood Restaurant and Waffle House, perfect for dining before or after your visit.
Is there any convenient automotive service near United Rentals in Chester?
Yes, O'Reilly Auto Parts and Express Oil Change & Tire Engineers are nearby, offering auto parts and repair services if you need vehicle assistance while visiting United Rentals.
Where can I find nearby dining options when visiting United Rentals in Chester, VA?
Nearby dining options include Waffle House for breakfast and brunch, El Patron Cantina for Mexican cuisine, Little Caesars Pizza for fast food, and Brock's Barbeque for American barbecue dishes.
How do nearby convenience stores and gas stations support customers of United Rentals?
Convenience stores like Wawa and gas stations such as Mobil near United Rentals allow customers to fuel their vehicles and grab snacks or coffee, enhancing convenience during equipment rental visits.