Certified by Premier Roofing & Siding Contractors • Mar 01, 2026
Reviews
4.6
195 reviews
5 stars
164
4 stars
16
3 stars
3
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and punctuality of the Premier Roofing team throughout the project.
Communication
Many reviews highlighted excellent communication, with customers feeling informed at every stage of the process.
Quality of Work
The quality of work received high marks, with numerous customers expressing satisfaction with the final results of their roofing and siding projects.
Customer Service
Customers appreciated the friendly and helpful customer service, noting that staff were responsive and attentive to their needs.
Value for Money
Several reviews mentioned fair pricing and competitive quotes, with customers feeling they received good value for the services provided.
RJ
Ronette Jacobs
Feb 21, 2026
5.0
Premier Roofing was professional, punctual, provided no hidden cost, informed us of each phase as they completed the project, and cleaned up the property exceptionally well!
LW
Lisa Witt
Jan 30, 2026
5.0
By far this was the best company to use for our gutter repair. Great service over phone and in person. They gave us the best quote. Came out in less than a week and did amazing work repairing our gutter, facia and soffit. I added something that I needed to be fixed in different location from oriiginal repair and they repaired that too. First 2 pictures where orginal problem. Lasf 2 pitures are repair and final product. Got multiple quotes and this wss the friendliest, offered warranty with work, wrapped facia, painted soffit, they were the fastest and best quote. They did agreat job.Thank you.
MG
Mark Guzzo
Jan 22, 2026
5.0
Second time using Premier Roofing and Siding. This time I had them add shutters to some of my windows to match the siding. They were very professional. They were on time and worked until the job was done. They cleaned up. And It looks great. Couldn’t have asked for a better experience.
DW
David Wilkelis
Jan 12, 2026
5.0
Premier Roofing did our full roof years ago, and the service was incredible. We added an enclosed deck to our house this year and wanted to make sure the roof would match. We also needed new gutters for the entire house as well as the new structure. Premier roofing did not disappoint. They were very prompt, communicative, affordable, and professional. They were able to compete both projects within a couple days. We 100% would recommend this amazing company.
AD
Adora D
Jan 7, 2026
5.0
We are very happy with the final product and overall experience. We have a two-story home, and the crew worked quickly while maintaining a high level of quality. The pricing was fair and clearly explained from the start. When unexpected additional wood was needed, the team communicated everything promptly and handled the situation professionally, making the process smooth and stress-free. They were also very thorough with cleanup afterward, which we truly appreciated. We would definitely recommend them to anyone needing a new roof.
Frequently Asked Questions About Premier Roofing & Siding Contractors
Are your quotes free?
Premier Roofing & Siding Contractors offers complimentary estimates for our roofing services in the Chesapeake and Hampton Roads areas. We schedule specific appointment times to meet with homeowners, during which we discuss material options, outline the project scope, address any questions, and provide a detailed price quote.
Can I get a rough estimate of the cost over the phone?
We are unable to provide approximate cost estimates for our roofing services over the phone. Our sales team needs to conduct an on-site assessment as each property has unique characteristics. Additionally, we need to understand your specific product preferences, as pricing varies depending on the materials selected.
Does my spouse have to be there?
We respectfully request that both you and your spouse are present during the appointment. Your home is a significant investment, and questions often arise during the consultation. Meeting with both of you allows us to thoroughly discuss the roofing project, address all inquiries, and present product samples to ensure mutual agreement on the best choices for your home.
How long does the average appointment last?
Our appointments typically last between 45 minutes to an hour. During this time, our representative will explain the scope of work, discuss our roofing materials, show product samples, and answer any questions you may have about the roofing process.
I found nails in my driveway after the container was removed. Why?
Occasionally, nails may fall through the gaps in the dumpster during the roofing process. We utilize a third-party company for our dumpster services, so we are not present when it is collected and therefore cannot immediately clean the area beneath it after removal.
I just had my new roof installed and all of the shingles aren't lying flat. Why is that?
Asphalt shingles require time to settle properly. The heat from the sun aids in sealing the tar strip and settling the shingles. According to manufacturers, this process can take up to six months. In our region, it typically takes two to four weeks during summer and one to two months during winter. Asphalt shingle roofs are the most common type and often need replacement after 15-20 years, according to Kin Insurance.
I was informed that the dumpster would be dropped off/picked up in the morning, it is now the afternoon and nobody has arrived. Is it still being dropped off/picked up?
Yes, the dumpster will still be delivered or collected as scheduled. The timeframes we provide for dumpster services are estimates, as we use a third-party company. While they usually adhere to the estimated times we relay to customers, occasional delays may occur. Please keep the designated area clear for dumpster delivery or pickup.
What do I need to do as a client during installation?
For all projects, we ask that you secure or remove any wall-mounted items you're concerned about falling. For roofing projects, please ensure your driveway is clear of vehicles during installation. Your presence isn't required during installation except for window projects, which necessitate interior access. For window installations, we'll contact you to schedule a convenient date.
Why does my yard look like a construction site?
During the installation or roofing process, our team prioritizes securing any opened areas at the end of each day. They perform a basic cleanup daily to minimize mess and prevent debris from scattering. Upon project completion, our crew conducts a thorough cleanup of the entire work area.
Why was rotten wood replacement not included in my initial quote?
Prior to removing the roof or siding, we cannot detect rotten wood as it's concealed. When we discover rotten wood during the roofing project, we promptly contact you to inform you of the affected area and associated costs. We also provide photographic evidence of the damaged areas. For all complete projects, we include up to two sheets of OSB or 20 feet of wood at no additional charge.
Do you offer free quotes for your services?
Yes, we provide complimentary estimates by appointment where we discuss materials, project scope, answer questions, and provide a detailed quote.
Can I get a rough cost estimate over the phone?
No, cost estimates require an on-site assessment because each property and material preference differs.
Is it necessary for my spouse to attend the appointment?
Yes, we request both homeowners to attend to ensure all questions are addressed and both agree on product choices.
How long should I expect my appointment to last?
Appointments typically last 45 minutes to an hour including discussion of work scope, materials, and questions.
Why might there be nails left in my driveway after dumpster removal?
Nails can fall through dumpster gaps; we use a third-party for dumpster removal and cannot clean under it immediately after pickup.
How long does it take for new shingles to settle flat after installation?
Shingles typically settle in 2-4 weeks in summer and 1-2 months in winter as the sun seals the tar strip; it can take up to six months per manufacturers.
What should I do during installation?
Remove or secure wall items you’re concerned about and keep your driveway clear for roofing projects; your presence is only needed during window installations for interior access.
Why does my yard look messy during the project?
Our team secures open areas and performs daily basic cleanup with thorough cleanup upon completion.
What areas do you serve in the region?
We serve many locations including Chesapeake, Norfolk, Virginia Beach, Hampton, Suffolk, Portsmouth, Newport News in Virginia, and Moyock, Elizabeth City in North Carolina.
Are there places near Premier Roofing & Siding Contractors that I might visit before or after an appointment?
Yes, nearby you can find Sam's Stop N Shop convenience store for quick snacks, Creekmore Hardware for home supplies, and the Historic South Norfolk Community Garden for a relaxing visit.
How can nearby transit or car services help me reach Premier Roofing & Siding?
Nearby automotive dealers like Payless Auto Sales and South Norfolk Auto Sales can assist if you need vehicle services during your visit, and local car washes like Like Father, Like Son Mobile Detailing and Global Elite Auto Spa can help keep your car maintained.
Are there any nearby healthcare or emergency services close to Premier Roofing & Siding Contractors?
Yes, facilities such as Southeastern Physical Therapy, Concentra Urgent Care, and Dr. Pegram are close by should you need medical or physical therapy services during your visit.
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