Family Flooring

Reviews

• BM

  Bette Marroletti

  Sep 23, 2025
  5.0
  After having initial issue with tiles cracking due to low spots on concrete floor, Jeff came to the house and set up replacement of flooring. I could not be happier with both his handling of our situation and the finished job. Also very impressed with the installation team. They were so considerate of my home, taking great care to cover my foyer flooring and entry outside. They did a fantastic job. From the bottom of my heart, thank you Jeff.
• JG

  Judy Gleason

  Apr 8, 2025
  1.0
  Worst company I've ever done business with ! After sending someone that was supposed to remove 2 layers of tile and replace my floor. After an hour, the guy walked off the job saying he didn't know how to do the job. I had to hire another company to finish the job ! Store manager totally out of control. Screaming at me over the phone. I paid for half the job upfront. I still have not received even a partial refund or an explanation. I attempted to find the owner, Jeff Jechura, but couldn't find an physical address; email or telephone number for him. Tony Johnson, Co-Owner, I haven't heard a response from him either. I have photos. I will add later.
• KN

  Kim Nelson

  Jun 29, 2024
  5.0
  Our experience with Family Flooring was excellent. We couldn’t be more pleased. Randy helped us find what we were looking for and Allen and Pamela did an outstanding job with our installation. We had 6 rooms, stairs and a hallway done. We were very pleased with both the price and quality of the flooring we picked. Would very highly recommend Family Flooring in Chesapeake.
• MB

  Marty Bohm

  Jun 3, 2024
  1.0
  Got a recommendation for this company through my realtor. Peggy came out to measure my flooring needs and never heard back from her. It has now been 2 weeks later. Do not recommend.
• JC

  Jeffery Casady

  Aug 1, 2023
  5.0
  Randy and his team were very helpful. I’m very satisfied.

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