Family Flooring

4.1
83 reviews

About

Flooring Store
When considering which flooring companies to purchase your flooring from, turn to one that has your best interest in mind. We don't try to push you into buying something you don't want. In fact, our experts work with you to help you decide on something that meets all of your needs. Your budget, style preferences, and home décor are all taken into account when you purchase your flooring from us. If you are having trouble deciding what is right for you or you want to make sure you can do the job and stay under budget, we are able to help as well. Our flooring company service provides free in-home consultations to all of our customers. This allows you to get an accurate idea of how much flooring you need, what will look good in your home, and have an idea of what the overall price will be. Let us help you make the right choice that fits your needs.

Location

Family Flooring
300 North Battlefield Blvd, Chesapeake, VA
23320, United States

Hours

Reviews

4.0
79 reviews
5 stars
57
4 stars
2
3 stars
1
2 stars
3
1 star
16
  • BM
    Bette Marroletti
    Sep 23, 2025
    5.0
    After having initial issue with tiles cracking due to low spots on concrete floor, Jeff came to the house and set up replacement of flooring. I could not be happier with both his handling of our situation and the finished job. Also very impressed with the installation team. They were so considerate of my home, taking great care to cover my foyer flooring and entry outside. They did a fantastic job. From the bottom of my heart, thank you Jeff.
  • JH
    Jasmine Hernandez
    Apr 19, 2023
    5.0
    My experience with Family Flooring was amazing. They had great products and were very knowledgeable about the products they sale. I hired them to install my entire first floor in LVP with carpet on my second floor. Process from start to finish was so smooth; they came in and got everything done quickly and neatly and we did not experience any of the discomfort you get with most live in construction projects. We have truly been enjoying our beautiful new floors.
  • YB
    Yasmin Barnes-Valdes
    Feb 11, 2023
    1.0
    Terrible installation! Our builder used Family Family Flooring and we have had nothing but problem with the work done. Our shower tiling job was horrible! Huge slope on floor which made it feel as if we were going down a hill while showering, tile uneven and poorly placed in shower; but that’s not the worse! Our tile started coming off at the curb 6 months after move in and they were called back to fix it. They replaced the curb tiles and it started happening again. I called builder and he was going to replace the curb tile again. I told him the problem seemed to be bigger than that, but he just wrote me off. I decided to hire another contractor to come replace the shower, and as it turned out there was water going behind the walls, and I was starting to get mold behind tiles. Contractor said it was due to poor installation and the membrane under the floor tiles was damaged. I had to get out all tiles in shower and have it retiled. Something you would not expect to do in a house that’s less than two years old. Jeff is not responsive nor does he take responsibility for poor quality of his installers work.
  • VH
    Victoria Higginbottom
    Jul 20, 2021
    1.0
    Refusing to help with needed repairs. Do not recommend.
  • JN
    Jason Noblitt
    Sep 11, 2017
    5.0
    Jeff is great to work with.guys did wonderful work.cleaned up all there mess. Can't say enough good about these guys Super pleased

Frequently Asked Questions About Family Flooring

What are the operating hours of Family Flooring?

Family Flooring is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.

What type of flooring services does Family Flooring provide?

Family Flooring offers services including carpet, wood flooring, tile, luxury vinyl, rugs, indoor and outdoor tile, and sheet vinyl.