For after-hours emergency, will call and/or commercial water heater full service delivery, please call (800) 217-9480. Ferguson HVAC is an industry leader in wholesale heating & cooling supply offering the equipment, parts and supplies you need for commercial and residential heating and air conditioning projects. As HVAC supply professionals, Ferguson associates offer unique advantages over the competition with premium HVAC equipment, parts, tools, product knowledge and business solutions.
Frequently Asked Questions About Ferguson HVAC Supply
I need help with ferguson.com. Who can I contact?
We are dedicated to providing our customers with a superior level of service. If you have questions, we have a dedicated customer support team ready to help. Please call us at 888-222-1785 or email customer.support@ferguson.com and a knowledgeable support representative will be able to assist you. Our hours of operation are Monday - Friday, 8 a.m. - 8 p.m. EST.
I forgot my password. How can I log in to my account?
If you forgot your password, simply click the Forgot Password link in the Login dropdown. Then enter the email address under which your ferguson.com account is registered. You will receive an email that will prompt you to reset your password so you can quickly access your account.
I have a new email address. How can I log in to my account?
To access your ferguson.com account, please log in using your old email address first. You can then update your email address in a few clicks. Simply go to My Settings under the My Ferguson tab and click Manage My Info. From there you can edit and save your email address so that the next time you log in, you can use your new email address.
Can I store my login information?
On ferguson.com, you can select Remember Me when you enter your login credentials to save your email address, which is your username. The next time you go to log in to your account, your email address will already be entered to help you save time. It will not, however, save your password. This is a security measure to protect your sensitive account information.
Does ferguson.com look the same on different web browsers?
Because web browsers are constantly being updated, ferguson.com is designed to work best on the most popular web browsers and therefore may appear different depending on your web browser. Ferguson.com is designed to support:
Microsoft Corp.’s Edge
Apple Inc.’s Safari
Mozilla’s Firefox
Google Inc.’s Chrome
Please note that ferguson.com may still work on other web browsers, but some features may not appear the same as in the web browsers listed above or may not appear at all.
Can I pay with my credit card on ferguson.com?
Yes. You can purchase products using Visa, Mastercard and American Express.
Does ferguson.com offer financing?
Yes, ferguson.com offers commercial financing through GreatAmerica Financial for qualified applicants. Learn more about business credit to see how it could benefit you.
Does ferguson.com have a privacy & security policy?
Yes, ferguson.com has a privacy and security policy. Protecting our customers’ information is our top priority.
What products does Ferguson HVAC Supply offer?
Ferguson HVAC Supply offers wholesale heating and cooling equipment, parts, and supplies for commercial and residential HVAC projects.
What are the regular business hours for Ferguson HVAC Supply?
The store is open Monday through Friday from 7:00 AM to 4:30 PM, and closed on weekends and public holidays.
How can I contact customer support for Ferguson HVAC Supply?
You can contact customer support by calling 888-222-1785 or emailing customer.support@ferguson.com during business hours from Monday to Friday, 8 a.m. to 8 p.m. EST.
Does Ferguson HVAC Supply offer after-hours emergency service?
Yes, for after-hours emergency or commercial water heater full service delivery, call (800) 217-9480.
What payment methods are accepted by Ferguson HVAC Supply?
Ferguson HVAC Supply accepts Visa, Mastercard, and American Express credit cards for purchases.
Does Ferguson HVAC Supply provide financing options?
Yes, commercial financing is available through GreatAmerica Financial for qualified applicants.
Where is Ferguson HVAC Supply located?
The store is located at 1180 Seminole Trail, Suite 405, Charlottesville, VA, 22901, USA.
Which nearby services can assist with home moving related to HVAC projects?
Two Men and a Truck, a nearby home service company, can assist customers who are moving and may need HVAC services or supplies.
Are there any nearby restaurants to visit before or after shopping at Ferguson HVAC Supply?
Nearby dining options include Akira Ramen & Sushi, Mission BBQ, and Guadalajara Mexican Restaurant, where customers can enjoy a meal before or after their visit.
What nearby businesses can offer complementary services for home improvement projects?
Davenport & Valley Insulation nearby offers insulation and gutter services, which may complement HVAC installations or upgrades from Ferguson HVAC Supply.