Beck Cohen

Reviews

• MD

  margaret dodd

  2 days ago
  5.0
  Well Justin came checked our HVAC. Fortunately it has no freon in it. And they no longer make the one in our unit. So nothing could be done. But we met with Brian today on quotes and 4 options. Which go from 13kto 33k. So we just nor sure what's our best option. This unit was replaced 2007 and it's 26 so other than couple fixes and adding freon here and there. So temps are going up and we have no HVAC. BRIAN DID MENTION they could loan window units at no cost. So we just need to make decision
• EJ

  Edward Dodd Jr.

  3 days ago
  5.0
  I called on Saturday because our hvac was blowing hot air. We were given appt for Tuesday. But someone called and said someone could come Monday Justin Bain came over found out the Freon was low but no longer make the refrigeration item so there wasn’t anything that could be done. We have to get the system replaced. But it’s from 2007 so it’s time to. Justin wrote up everything to give to Brian who is coming out Friday to give us estimate. It’s supposed to get hotter so the sooner the better. Thanks Justin very nice young man. Explained everything
• JP

  Jae Park

  6 days ago
  5.0
  Seth and Gage at Beck Cohen did a great job installing the new Lennox HVAC system. They arrived early (which was not a problem for me) and was done slightly early! They were very respectful and courteous. I appreciated their work. From what I can tell, the work looked very good, clean, etc... I would definitely recommend them.
• WF

  Woody Fincham

  Mar 30, 2026
  2.0
  The service that they give is really good. They’re very thorough, they follow up, they do the best that they can. But what I don’t like is how much they like to price gouge. We pay a maintenance fee for them to come out and then on top of that, they want to charge us twice. What an air filter should cost. We didn’t have any of this trip, because they had been supplying them in the past and no additional charge, but now all of a sudden they want us to provide it or they’re gonna charge us. I looked up the cost of a filter when my wife called me and it was close to twice what it should cost. I would understand markup on some margin, but that’s a ridiculous amount of markup. Considering that they also buy these things in bulk and I know they get them at a wholesale rate rather than retail. So I don’t really feel like it’s the right way to treat an ongoing client. We spent a lot of money for them to install the system and we spent a good amount of money to have them maintained.
• ED

  Executive Director

  Mar 30, 2026
  1.0
  My HVAC System on the main floor of my home was not working and it was cold. It happened on a Saturday. I called Beck Cohen. I am a preferred customer (member) and the company both installed the HVAC system four years ago and they conduct the annual maintenance on the system. I was told that I would need to pay $255 to have a technician service the system. If I waited until Monday, the charges would be covered by warranty. As I and my husband are senior citizens and are adversely affected by cold, we chose to have someone to come out on Saturday. I am not a wealthy person but we felt that being comfortable in our home where we spend most of our time would be worth the charges. The technician came and spent a couple of hours trying to fix the problem. The final verdict was that the thermostat would need to be replaced and he did not have a compatible one in his vehicle nor did he know if they had one at the shop. The technician told us the thermostat may need to be ordered which meant additional days without heat. Then I was charged $255 and left in a cold house. I agreed to the charges as I thought the system would be fixed. I think the charges are unreasonable and feel rather disappointed in the service.

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