About Us
Mannix Heating & Cooling was founded by Jerry Mannix in 2010. At the time, Jerry had worked for one of the largest heating and cooling companies in the country. During the many years with this company, Jerry watched this company grow from a large local company to a massive nationwide consortium that grew mainly by acquiring smaller companies. He also witnessed the company change from a service oriented company that cared for it’s customers, to a large conglomerate that was owned by a private equity firm who cared more about the bottom line than the customer. Their motto was “we are a sales and marketing company that just happens to sell HVAC equipment”. 24/7 Answering Service, Emergency Service Available Until 11pm.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.