Business Details
About
Elevator Service
TK Elevator is one of the world’s leading elevator companies in service, repair, modernization and new construction, ensuring high levels of customer service globally from our extensive network of about 1,000 locations. TK Elevator became independent after separation from the thyssenkrupp group in 2020. The product portfolio ranges from standardized elevators for low-rise commercial buildings to highly customized solutions for skyscrapers. TKE – move beyond.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
2.5
11 reviews
5 stars
4
4 stars0
3 stars0
2 stars
1
1 star
6
- DMDiontey McDonaldMay 30, 20251.0This is the worst company I have had the displeasure of working with. Our elevator has been down for two weeks and as of today, potentially another. We were told someone would look at our elevator last Monday which transitioned the following Friday, then Monday to Wednesday and then promised today. They went radio silent for 8 hours after promising someone would arrive at our property at 8am, then I was told someone arrived at 3pm, which no one did, and then I was met with a nonchalant supervisor who also had no answers. I will be requesting a termination of our contract as soon as possible and I recommend that no one else does business with them. If I could give them no stars and still leave a review, that would’ve been my first option.
- ZDZach DavisOct 1, 20241.0Painfully slow response times, no communication whatsoever on service tickets even after multiple requests for a call for any update/ETA. Incredibly frustrating organization to work with.
- WRWill RoweJul 2, 20211.0I pay for a high level maintenance plan. I have been waiting over two months for a repair on our elevator with multiple dates being canceled last minute. Its is very difficult to get any repose from anyone at the office.
Frequently Asked Questions About TK Elevator Richmond
Can TK Elevator repair and maintain any brand of equipment?
YES. TK Elevator can maintain and repair any brand of elevators or escalators, any place at any time.
How can I get a quote for a service agreement on my elevators/ escalators?
Visit our contact us form to be connected to a sales representative at your local office. https://www.tkelevator.com/us-en/service-areas/va/richmond
Can TK Elevator Richmond repair and maintain any brand of elevators or escalators?
Yes, TK Elevator Richmond can maintain and repair any brand of elevators or escalators, anytime and anywhere.
How can I get a quote for a service agreement for my elevators or escalators at TK Elevator Richmond?
You can visit the contact us form on their website to connect with a local sales representative for a quote: https://www.tkelevator.com/us-en/service-areas/va/richmond
What are the operating hours of TK Elevator Richmond?
TK Elevator Richmond is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does TK Elevator Richmond offer support outside regular business hours?
Yes, they provide 24/7 support contracts for elevator and escalator services.
What types of services does TK Elevator Richmond provide?
They offer elevator modernization, installation, maintenance contracts, elevator parts, door repairs, connected services, escalator modernization, and more.
Where is TK Elevator Richmond located?
TK Elevator Richmond is located at 9474 King Air Court, Ashland, VA 23005-8096, USA.
Are there nearby businesses to TK Elevator Richmond that might be useful for additional services or needs?
Yes, nearby businesses include The Childress Agency (marketing), Accumark, Inc. (contractor and real estate), and Nixon Medical (medical supplies and transportation).
How can nearby places like Charter Creek Apartments and The Goddard School be relevant to customers visiting TK Elevator Richmond?
Customers visiting TK Elevator Richmond might find Charter Creek Apartments convenient for lodging or property management needs, and The Goddard School offers nearby preschool and daycare services.
Are there automotive services near TK Elevator Richmond that customers might find useful?
Yes, nearby automotive services include Milex Mr. Transmission and Dixon's Automotive Repair, helpful for vehicle maintenance before or after visiting TK Elevator Richmond.
Does TK Elevator Richmond offer onsite services?
Yes, TK Elevator Richmond offers onsite services for elevator and escalator repair and maintenance.