Howell's Heating & Air Conditioning

4.9
1693 reviews

About

Air Conditioning ContractorHeating Contractor

Location

Howell's Heating & Air Conditioning
11216 Air Park Rd, Ashland, VA
23005, United States

Hours

Reviews

4.9
1,693 reviews
5 stars
1,616
4 stars
49
3 stars
6
2 stars
8
1 star
14

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations of their work.

Timeliness

Customers frequently mention prompt service, with technicians arriving on time and often the same day for urgent issues.

Customer Service

The business is praised for excellent customer service, with friendly staff and effective communication throughout the service process.

Quality of Work

Overall, the quality of work performed by Howell's technicians is highly rated, with many customers expressing satisfaction with repairs and maintenance.

Mixed Experiences

While many reviews are positive, there are a few complaints regarding pricing transparency and service inconsistencies, indicating room for improvement.
  • CG
    Chris Griffin
    5 days ago
    5.0
    Highly recommend. From scheduling to assessment to repair Howell's was a pleasure to work with. Communication was "just right." John was professional, friendly, and obviously experienced. They are our go-to for anything that they handle.
  • BM
    Buz Murrill
    5 days ago
    5.0
    Howell's has taken care of our HVAC systems for over 40 years and I highly recommend them. Everyone we have dealt with has been professional, knowledgeable, and responsive to our needs. Many are long-time employees, a good sign of a stable company. In fact, our current service tech, Matt, is the son of our original tech and is carrying on the tradition of excellence. Buz Murrill Studley, Va.
  • SJ
    Sean Johnson
    Nov 12, 2025
    5.0
    By far the best experience! Highly recommended!!! The tech name was Timothy. He was punctual, knowledgeable, very detailed and professional! He solved the problem that two other companies couldn’t!
  • WH
    wendy Harrington
    Oct 30, 2025
    5.0
    Howell’s has provided PM services on my home HVAC system for years, and I highly recommend them. Their techs are always on time, polite, friendly, competent and professional. As requested I ask for my favorite tech to take care of my unit because he is the best! Thank you. Wendy Harrington
  • JL
    Joe Lenzi
    Oct 29, 2025
    5.0
    My experience with Howell’s is only a few months, but everyone, from C.L., the owner, down to and including the gals who answer the phone, everyone is friendly, helpful and professional. I can’t say enough about this home-town, family-run business. Today, two fellows (Ricky and A.J.) came to my house to clean the HVAC vents and ducts. They arrived on time, took a walk with me through the house and explained what they were going to do every step of the way. Since duct cleaning is something one can’t check behind, the home owner has to ask questions. Better yet is to find that the crew leader is answering your questions before you ask. That tells you that ‘this ain’t their first rodeo’. Professionally respectful of you, your time and your home. Five stars.

Frequently Asked Questions About Howell's Heating & Air Conditioning

What services does Howell's Heating & Air Conditioning provide?

Howell's Heating & Air Conditioning offers air conditioning and heating contractor services.

Where is Howell's Heating & Air Conditioning located?

It is located at 11216 Air Park Rd, Ashland, VA 23005, USA.