Business Details
About
Air Conditioning ContractorHeating Contractor
Location
Howell's Heating & Air Conditioning
11216 Air Park Rd, Ashland, VA
23005, United States
Hours
Reviews
4.9
1,693 reviews
5 stars
1,616
4 stars
49
3 stars6
2 stars8
1 star14
What are people saying?
AI-generated from recent customer reviews
Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous, providing thorough explanations of their work.
Timeliness
Customers frequently mention prompt service, with technicians arriving on time and often the same day for urgent issues.
Customer Service
The business is praised for excellent customer service, with friendly staff and effective communication throughout the service process.
Quality of Work
Overall, the quality of work performed by Howell's technicians is highly rated, with many customers expressing satisfaction with repairs and maintenance.
Mixed Experiences
While many reviews are positive, there are a few complaints regarding pricing transparency and service inconsistencies, indicating room for improvement.
- CGChris Griffin5 days ago5.0Highly recommend. From scheduling to assessment to repair Howell's was a pleasure to work with. Communication was "just right." John was professional, friendly, and obviously experienced. They are our go-to for anything that they handle.
- BMBuz Murrill5 days ago5.0Howell's has taken care of our HVAC systems for over 40 years and I highly recommend them. Everyone we have dealt with has been professional, knowledgeable, and responsive to our needs. Many are long-time employees, a good sign of a stable company. In fact, our current service tech, Matt, is the son of our original tech and is carrying on the tradition of excellence. Buz Murrill Studley, Va.
- SJSean JohnsonNov 12, 20255.0By far the best experience! Highly recommended!!! The tech name was Timothy. He was punctual, knowledgeable, very detailed and professional! He solved the problem that two other companies couldn’t!
- WHwendy HarringtonOct 30, 20255.0Howell’s has provided PM services on my home HVAC system for years, and I highly recommend them. Their techs are always on time, polite, friendly, competent and professional. As requested I ask for my favorite tech to take care of my unit because he is the best! Thank you. Wendy Harrington
- JLJoe LenziOct 29, 20255.0My experience with Howell’s is only a few months, but everyone, from C.L., the owner, down to and including the gals who answer the phone, everyone is friendly, helpful and professional. I can’t say enough about this home-town, family-run business. Today, two fellows (Ricky and A.J.) came to my house to clean the HVAC vents and ducts. They arrived on time, took a walk with me through the house and explained what they were going to do every step of the way. Since duct cleaning is something one can’t check behind, the home owner has to ask questions. Better yet is to find that the crew leader is answering your questions before you ask. That tells you that ‘this ain’t their first rodeo’. Professionally respectful of you, your time and your home. Five stars.
Frequently Asked Questions About Howell's Heating & Air Conditioning
What services does Howell's Heating & Air Conditioning provide?
Howell's Heating & Air Conditioning offers air conditioning and heating contractor services.
Where is Howell's Heating & Air Conditioning located?
It is located at 11216 Air Park Rd, Ashland, VA 23005, USA.
What are the business hours for Howell's Heating & Air Conditioning?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Howell's Heating & Air Conditioning?
You can contact them by phone at +1 804-798-1371 or email at BeComfortable@howellsac.com.
Does Howell's Heating & Air Conditioning have an online presence?
Yes, they have a website at https://howellsac.com and a Facebook page at https://www.facebook.com/97773796220.
Since when has Howell's Heating & Air Conditioning been in business?
The company has been established since 1969.
What postal area does Howell's Heating & Air Conditioning serve?
They serve the postal code area 23005.
Are there any notable nearby businesses that complement Howell's Heating & Air Conditioning services?
Nearby related businesses include Energy Systems and Solutions, another HVAC service provider, and Erie Home which offers roofing and ceiling repairs, useful for home maintenance alongside heating and air conditioning services.
What nearby automotive services are close to Howell's Heating & Air Conditioning for customer convenience?
Several automotive repair shops nearby include GNG Motorsports, Hybrid Car Services, and GNG Performance, which customers can visit for vehicle needs before or after their heating and air conditioning service appointments.
Are there nearby places of interest customers might visit when coming to Howell's Heating & Air Conditioning?
Yes, customers can visit local spots like Total Praise Worship Center for community activities, or Train Strong Fit for fitness, enhancing their visit experience to the Ashland area.