Customers consistently praised the professionalism, friendliness, and responsiveness of the staff and technicians.
Technical Expertise
Technicians demonstrated strong knowledge and problem-solving skills, often resolving issues that other companies could not.
Timeliness
Many reviews highlighted the promptness of service, with technicians arriving on time and completing work efficiently.
Communication
Customers appreciated clear communication regarding service details, including updates on technician arrival and explanations of work performed.
Long-term Trust
Several long-term customers expressed loyalty to Howell's, citing years of reliable service and satisfaction.
MS
Michael L Jones Sr
Dec 18, 2025
5.0
Mr. Jones was very professional…
AA
Audra Atherton
Dec 6, 2025
5.0
Excellent customer service and the HVAC technicians are top notch. Highly recommend!
JZ
J Zab
Dec 5, 2025
5.0
I reached out to Howell’s to fix my heat pump after a frustrating experience with a home warranty technician, who was unable to diagnose the issue and actually left the unit with wires disconnected. The difference with Howell's was night and day. The technician was courteous, thorough, and clearly knowledgeable. He was accompanied by a trainee, and I was impressed by how he took the time to explain the diagnostic process to both the trainee and myself. He quickly identified the root cause as a bad contactor and repaired it. It was a very positive experience, and I would highly recommend Howell’s for their transparency and expertise.
RV
Red Vivian
Dec 1, 2025
5.0
Mark was great! He was on time, stayed until the job was done right and took the time to explain everything. I have worked witj many rva HVAC companies and this is hands down the best!
BM
Buz Murrill
Nov 18, 2025
5.0
Howell's has taken care of our HVAC systems for over 40 years and I highly recommend them. Everyone we have dealt with has been professional, knowledgeable, and responsive to our needs. Many are long-time employees, a good sign of a stable company. In fact, our current service tech, Matt, is the son of our original tech and is carrying on the tradition of excellence.
Buz Murrill
Studley, Va.
Frequently Asked Questions About Howell's Heating & Air Conditioning
What services does Howell's Heating & Air Conditioning provide?
Howell's Heating & Air Conditioning offers air conditioning and heating contractor services.
Where is Howell's Heating & Air Conditioning located?
It is located at 11216 Air Park Rd, Ashland, VA 23005, USA.
What are the business hours for Howell's Heating & Air Conditioning?
The business is open Monday through Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I contact Howell's Heating & Air Conditioning?
You can contact them by phone at +1 804-798-1371 or email at BeComfortable@howellsac.com.
Does Howell's Heating & Air Conditioning have an online presence?
Yes, they have a website at https://howellsac.com and a Facebook page at https://www.facebook.com/97773796220.
Since when has Howell's Heating & Air Conditioning been in business?
The company has been established since 1969.
What postal area does Howell's Heating & Air Conditioning serve?
They serve the postal code area 23005.
Are there any notable nearby businesses that complement Howell's Heating & Air Conditioning services?
Nearby related businesses include Energy Systems and Solutions, another HVAC service provider, and Erie Home which offers roofing and ceiling repairs, useful for home maintenance alongside heating and air conditioning services.
What nearby automotive services are close to Howell's Heating & Air Conditioning for customer convenience?
Several automotive repair shops nearby include GNG Motorsports, Hybrid Car Services, and GNG Performance, which customers can visit for vehicle needs before or after their heating and air conditioning service appointments.
Are there nearby places of interest customers might visit when coming to Howell's Heating & Air Conditioning?
Yes, customers can visit local spots like Total Praise Worship Center for community activities, or Train Strong Fit for fitness, enhancing their visit experience to the Ashland area.