Customers consistently praised the technicians for their knowledge, professionalism, and thoroughness in addressing issues.
Response Time
Many reviews highlighted the quick response times, especially during emergencies, with technicians arriving promptly to resolve problems.
Customer Experience
Overall, customers reported positive interactions with staff, noting their friendliness, helpfulness, and clear communication throughout the service process.
Teamwork
Several reviews emphasized the effective collaboration among technicians, which led to successful problem-solving and efficient service delivery.
Areas for Improvement
A few customers expressed dissatisfaction with pricing transparency and service reliability, indicating a need for better communication regarding appointments and charges.
HM
Heather Muller
5 days ago
1.0
I called to ask two questions about an install of a transfer switch. What is the price range and how many has the company installed. They could not answer and would not have a technician call me back. I find this interesting because on their web site it says"transparent pricing and satisfaction guaranteed". I can't say I would put trust in the intelligence of someone who can't spell and doesn't check the details of their own web site.
RL
Rose Lane
6 days ago
5.0
Excellent service!! Our technician was Caleb, very professional and friendly. Our reason for service was a water heater in need of replacing. Within just a few hours the job was completed. I am very happy with the overall service experience and the staff. I will definitely be using Hickey for future services, and will recommend them to friends and family. The best!
HH
Hilda Hensley
Nov 12, 2025
5.0
Very professional company. Easy to work with. Fair pricing. Their employees are great especially Bryce who is well mannered, knowledgeable and a real asset to Hickey Plumbing, Air & Electrical.
YP
Yvonne Powell
Nov 6, 2025
5.0
Caleb did a great job explaining to me about the plumbing problems I was experiencing and how he was going to fix them for me. I was very pleased with his work. He answered all my questions and concerns. I’m happy with my service.
HB
Hombre Blanco
Oct 28, 2025
5.0
Exceptional Service and Expert Teamwork from Hickey
I recently had a critical issue where the heat pump and well stopped working simultaneously in my mother's home in the Pleasant View area of Amherst County. I called and I was incredibly impressed by their rapid response and collaborative expertise.
Technicians Stephen (well) and Manny (HVAC) were dispatched immediately. Instead of just focusing on their specific systems, they quickly realized the root cause wasn't the pump or the heat system itself, but a deeper voltage problem originating elsewhere.
This is where the teamwork really shone: they consulted with their electrician, Bryan, and together, the team tracked the complex issue down to the breaker box connected to the generator.
Their ability to look beyond the obvious symptoms and work across disciplines saved me a lot of time and potential expense. I highly recommend Hickey for their professionalism, communication, and commitment to finding the real solution. A big thank you to Stephen, Manny, and Bryan!
Frequently Asked Questions About Hickey Plumbing, Air & Electrical
What services does Hickey Plumbing, Air & Electrical provide?
Hickey Plumbing, Air & Electrical offers plumbing, HVAC contracting, electrical services, generator service and repair, and motorcycle rental.
What are the business hours for Hickey Plumbing, Air & Electrical?
The business is open Monday through Friday from 7:30 AM to 4:30 PM and closed on Saturdays and Sundays.
Where is Hickey Plumbing, Air & Electrical located?
It is located at 533 S Main St, Amherst, VA 24521, United States.
How can I contact Hickey Plumbing, Air & Electrical?
You can reach them by phone at +1 434-845-3988 or their alternate phone at +1 434-845-0323. Email inquiries can be sent to info@welovehickey.com.
When was Hickey Plumbing, Air & Electrical established?
The company was established in 1979.
Does Hickey Plumbing, Air & Electrical have a website?
Yes, their website is http://welovehickey.com/ where you can find more information.
Are there any nearby shopping options while visiting Hickey Plumbing, Air & Electrical?
Yes, Outback Motortek East USA is a nearby furniture store where customers can shop for home furnishings.
Where can I get automotive services near Hickey Plumbing, Air & Electrical?
Loconya Motors LLC and Brockman Subaru offer automotive repair and parts nearby. Additionally, Martin Paint & Body Shop provides auto body and towing services.
Are there beauty salons near Hickey Plumbing, Air & Electrical?
Yes, Hair Gallery, Golden Cove Color, and American Beauty are nearby beauty and hair salons where customers can get grooming and spa services.
What community or recreational facilities are near Hickey Plumbing, Air & Electrical?
Nearby you can find Amherst County Public Library for community services, Lancer Stadium for sports and recreation, and Camp Trapezium brewery for leisure activities.