Comfort Solutions

4.9
2539 reviews

About

HVAC Contractor
UTAH'S LEADING HEATING, AIR AND FIREPLACE EXPERTS! Comfort Solutions began with only one employee and a service van out of a garage, and has grown to be one of Utah’s largest and well-respected Heating, Air and Fireplace comfort providers. In 2007 C.S. acquired Uintah Gas Fireplace in order to expand it’s comfort selection. In 2012 we merged with Elite Fireplace and Robert Love Heating. 2014 we added Airworx HVAC to our team. Our biggest acquisition took place July of 2015 adding Hartman Heating to our brands. Our hard work, growth and great customer service makes us the Largest Trane Comfort Specialist in the Rocky Mountain Region. In addition one of the largest suppliers of Napoleon fireplace products.

Location

Comfort Solutions
1723 S 1900 W, West Haven, UT
84401, United States

Hours

Reviews

4.9
2,539 reviews
5 stars
2,402
4 stars
53
3 stars
10
2 stars
16
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Technicians are frequently praised for their professionalism, knowledge, and courteousness, providing thorough explanations and ensuring customer satisfaction.

Timeliness

Many customers appreciate the prompt response times, with technicians often arriving on the same day for urgent issues.

Quality of Work

While many reviews highlight excellent service and thorough work, there are notable complaints regarding installation quality and unresolved issues from previous services.

Communication

Customers value the clear communication from technicians about repairs and maintenance, although some have experienced issues with follow-up and resolution of problems.

Mixed Experiences

While many customers report positive experiences, there are significant concerns from others regarding installation mistakes and ongoing issues that have not been adequately addressed.
  • SH
    Stephanie Hardman
    4 days ago
    5.0
    We had Comfort Solutions come out today to service our fireplace and furnaces. Our tech Finn was absolutely amazing! He was very kind, respectful and kept us informed/walked us through everything he was doing and why. We had a great experience & will continue to use them when needed!!
  • SJ
    Stephanie Jensen
    4 days ago
    5.0
    My technician Jamison was absolutely wonderful. He was personable, an excellent communicator, and genuinely enjoyable to work with. Even with a missing part from the original install, he went above and beyond to get my new fireplace up and running in a timely matter. Exceptional service and a delight to have in my home. And I’m very happy with the look of the fireplace itself. Highly recommend!
  • JS
    Jennifer Sorensen
    6 days ago
    5.0
    We have lived in our home for over 10 years now, and have never serviced our fireplace ... until now. Jason L was awesome. He told us what would restore it back to its former glory and did the service right then. I'm just sad we didn't do this sooner. Clean, restored, and functioning much better. Thanks Jason!
  • MW
    Matt Wright
    Nov 12, 2025
    5.0
    Finn came to perform an annual furnace tuneup, and he was great to work with! Made sure to communicate everything he was doing and things he was checking on the furnace. He also took the time to look at my patio fire pit that I want installed, and he is going to put a quote together for options of getting it done. Great technician, and great customer service. I have used Comfort Solutions for all my HVAC needs since purchasing my home in 2023, and will continue using them for years to come.
  • PM
    Petra Moreno
    Nov 11, 2025
    5.0
    Todd was very timely, and courteous. He took his time to look for the problem with my furnace. When he found it , he took care of it right away, unlike the previous company that didn't check very long and was going to charge me alot for something totally different. My furnace started working right away. Thank you. I will recommend you all and will use you in the future.

Frequently Asked Questions About Comfort Solutions

What services does Comfort Solutions provide?

Comfort Solutions specializes in heating, air conditioning, and fireplace products and services, including being the largest Trane Comfort Specialist in the Rocky Mountain Region and a major supplier of Napoleon fireplace products.

Where is Comfort Solutions located?

Comfort Solutions is located at 1723 S 1900 W, West Haven, Utah, 84401, US.