Welcome home to Heron Hills, an exciting new community in the growing city of Saratoga Springs! This charming neighborhood boasts an inspired collection of single-family homes, all with hundreds of options for personalization. Offering easy access to Silicon Slopes and other employment hubs, Heron Hills is a great location for commuters. Residents will also appreciate close proximity to Utah Lake, as well as parks, dining, shopping, the Saratoga Springs Marina and the Hot Springs.
Stay away the customer service is terrible. Something as simple as the trim rings around the canned light fixtures having dents and in need of replacement they will not cover under the warranty. Even though this was brought up in the walk throughs. We won't even talk about the big stuff, like plumbing not properly run to install a water softener. We have to completely tear out all the plumbing in the basement to get soft water to the rest of the home. Brand new 700k home. They care about the bottom line over there customer.
Frequently Asked Questions About Heron Hills by Richmond American Homes
How much do homes cost?
If you’re in the neighborhood, stop by and a sales associate will be happy to walk you through the options! If you’d rather check online, visit the community’s page https://www.richmondamerican.com/Utah/Salt-Lake-City-new-homes/Saratoga-Springs/Heron-Hills and select the “Homes and plans” option from the menu. There, you’ll be able to see homes, floor plans, photos, pricing, move-in availability, bedroom and bathroom counts, and more! You’re also welcome to reach out to our New Home Specialists at 888.500.7060 for one-on-one home search help.
Can Richmond American finance my home?
No, but many buyers choose to finance their new homes through Richmond American’s affiliated lender, HomeAmerican Mortgage Corporation (HMC). Because HMC works with Richmond American homebuyers every day, their loan team already has much of the information needed to streamline your financing experience. You may even be able to take advantage of special offers that are exclusively for Richmond American buyers financing through HMC!
HMC’s licensing information is NMLS Unique Identifier #130676; NMLS Consumer Access website: http://www.nmlsconsumeraccess.org; 866.400.7126. You can learn more about them (and pre-apply!) at HomeAmericanMortgage.com.
Does Richmond American Homes offer homeowners insurance?
No, but their affiliate, American Home Insurance Agency (AHI) serves a full range of insurance needs, from homeowners insurance to auto and life insurance, umbrella policies, RV/boat insurance and more. Insuring your Richmond American home with AHI is easy, since they often have the details they’ll need to research and quote you the right coverage. Learn more about them at AmericanHomeInsurance.com.
Do I need an appointment to tour model homes?
Walk-ins are welcome at most communities during our regular business hours, but an appointment may streamline your experience at peak times (especially weekends). You can reach out to our Homebuyer Resource Center at 888.500.7060 to book a visit or select the “Request a Tour” link on the community’s page on RichmondAmerican.com.
Can I tour models remotely?
Yes! We understand that buyers may be relocating from out of town or have limited time for touring during business hours, so we’re happy to schedule video appointments with a sales associate. Just reach out to our Homebuyer Resource Center at 888.500.7060 and let them know what you need!
Where can I view more customer reviews for Richmond American?
You can browse reviews from verified homebuyers at RAHom.es/TrustBuilder. Filter by your region to see comments by people in your area.
Do Richmond American homes have a homebuilder warranty?
Richmond American homeowners can submit a warranty work request online at RichmondAmerican.com/Warranty. Typical response time is two business days for non-emergency services.
Does Richmond American have any special offers at this community?
Check out RAHom.es/OffersToday to see how you can save on a new home or talk to a new Home Specialist at 888.500.7060 to get the latest info!
Does Richmond American give military discounts?
We’re grateful to the men and women of our Armed Services and proud to help them achieve the American Dream of homeownership. Ask your on-site sales associate about special offers for active-duty service members, veterans and their families. You can also download our free guide for military homebuyers at RAHom.es/Military.
Can I personalize a new home from Richmond American?
That depends! Quick move-in homes that are already complete (or nearly ready) don’t typically have that option, but you may find homes in the earlier stages of construction that provide more control over some fixtures and finishes. Ask a sales associate about the possibilities open to you at this community or reach out to our Homebuyer Resource Center to find out where you can find these homes: 888.500.7060.
Will this community have an HOA?
Ask your sales associate for info on the community’s HOA status and fees or call 888.500.7060 to speak with a New Home Specialist. They can get you the info you’re looking for.
What brands are used in a Richmond American home?
Products vary by home, but preferred vendors include GE® appliances, Sherwin-Williams® paint, Delta® faucets, Kichler® lighting, Emser Tile®, Mohawk® flooring, Kwikset® door hardware, Cosentino® countertops, and Goodman® HVAC systems.
Are Richmond American homes sustainably built?
Energy efficiency, sustainability, indoor air quality and water conservation are all priorities in Richmond American home design. We believe you deserve a home that is better for both your wallet and the planet. Ask your sales associate about the specific energy-saving features built into the homes you’re touring and check out our website to learn more: RichmondAmerican.com/Energy
How does Richmond American Homes measure energy efficiency?
Richmond American Homes uses the RESNET® HERS® Index to describe homes’ energy efficiency. Learn more about this rating system at RichmondAmerican.com/Energy
Is Richmond American a custom home builder?
No. Richmond American builds a variety of home designs at their communities located across the country. They don’t offer custom or in-fill construction services for individuals at this time.
Does Richmond American rent homes?
No. Richmond American builds new homes for sale to owner occupants. We don’t have rental home offerings.
How does Richmond American handle warranty work?
Richmond American homeowners can submit a warranty work request online at RichmondAmerican.com/Warranty. Typical response time is two business days for non-emergency services.
What is the location and basic information for Heron Hills by Richmond American Homes?
Heron Hills by Richmond American Homes is located at 3243 South Blue Heron Drive, Saratoga Springs, UT 84045, USA. It is a community offering single-family homes with many personalization options.
How can I find information about home pricing and floor plans at Heron Hills?
You can visit the community’s page online and select the “Homes and plans” option to see homes, floor plans, pricing, and other details. Alternatively, you can call 888.500.7060 to speak with a New Home Specialist.
Does Richmond American Homes provide financing options for purchasing a home here?
Richmond American does not provide financing directly, but buyers can finance through their affiliated lender, HomeAmerican Mortgage Corporation (HMC), which offers streamlined service and exclusive offers.
Are appointments required to tour model homes at Heron Hills?
Walk-ins are welcome during regular hours, but scheduling an appointment, especially on weekends, can make your visit more efficient. You can book a tour online or by calling the Homebuyer Resource Center.
Does Richmond American offer remote tours for out-of-town buyers?
Yes, video appointments can be scheduled with a sales associate to tour models remotely. Contact the Homebuyer Resource Center at 888.500.7060 to arrange this.
What are the community’s hours of operation for tours and visits?
The community is open Monday to Wednesday and Friday to Saturday from 10 AM to 6 PM, Thursday from 12 PM to 6 PM, and is closed on Sundays.
What nearby recreational opportunities can residents of Heron Hills enjoy?
Residents have close proximity to Utah Lake, the Saratoga Springs Marina, and the Hot Springs, offering boating, outdoor activities, and relaxation opportunities.
Are there educational options nearby for families living in Heron Hills?
Yes, nearby preschools and elementary schools include Chicka Chicka Boom Boom Preschool, Bee Academy Preschool, and Sage Hills Elementary School, providing quality education and day care.
What nearby services can help residents with pet grooming and personal care?
Nearby services include Bow Wow Barber Shop for pet grooming and barber needs, offering convenience to pet owners and residents in the community.
How can nearby shopping and fitness options benefit residents at Heron Hills?
Residents can enjoy shopping at Azure Trails and maintain fitness at Body Shape gymnastics center and Flowing River Martial Arts, providing diverse options for health and leisure.