Business Details
About
Flooring StoreWood Floor Installation ServiceFlooring Contractor
Looking for hardwood, vinyl plank, and waterproof flooring near Salt Lake City? At Lumber Liquidators, we carry a wide selection of scratch-resistant engineered hardwood, waterproof vinyl plank, laminate flooring, and more. Whether you're updating your home with durable vinyl plank, authentic oak hardwood, or easy-to-install laminate, our expert team can help. Visit our Salt Lake City flooring store for unbeatable deals on floors with popular looks like oak, hickory, and maple. Stop by today for expert advice and reliable flooring installation.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
184 reviews
5 stars
106
4 stars
24
3 stars
9
2 stars
12
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised individual staff members for their helpfulness and knowledge, there were numerous complaints about poor overall customer service, including long wait times and lack of follow-up.
Product Quality
Customers generally expressed satisfaction with the quality and selection of flooring products, although there were issues with incorrect orders and delays in receiving items.
Delivery Issues
Several reviews highlighted significant delays in delivery and installation, with some customers experiencing no-shows from installers and lack of communication regarding their orders.
Management Concerns
There were multiple mentions of dissatisfaction with management practices, including inadequate training for staff and a lack of accountability in resolving customer issues.
- TBtrevor bennettNov 27, 20255.0Shantell amazing
- SWSteve WoodisOct 20, 20255.0Lumber Liquidators and specifically Jason Payne and his crew are incredible. They went above and beyond to make sure that the order was right and on time. The installers showed up on the day they promised and executed flawlessly. I would highly recommend Lumber Liquidators to anyone.
- SFSarah FollettAug 22, 20255.0Jason was great. Very positive and happy to help.
- HHHaeli HauritzAug 20, 20251.0It took 10 months, and hours of calls and emails, but I finally got my product ONLY AFTER CONTACTING Utah Consumer Protection Division. Without them I still would be out my money and not have what I ordered. So if you want to avoid that GO ELSEWHERE!! This company refuses to take any responsibility, even the manager, Jason, refuses to take any responsibility in the ordeal. (My order was changed without my knowledge among other things.) That being said Lumber Liquidators gives store managers zero leeway or flexibility to fix any issues so I am not sure why anyone would work there. But the managers also don't seem interested in training their crew. Like other reviews here have said, after they could not find my product I was in their warehouse looking for it with them which gave me some secondhand embarrassment. Just this whole place is so so so poorly run and once they have your money they couldn't care less if you actually get what you ordered. It's not really their problem apparently.
- RFRebekah FreimanisJul 24, 20252.0Ordered wood flooring and stair noses from this company. The in-store team members were amazing however, and wood flooring came just fine but now we are 3 months deep into a second round of re-made stair noses. It has been a huge hassle and we keep not getting our project done because of it. The first set of noses didn’t match the wood flooring at all in the coloring. Took them 8 weeks to do a second set on stair noses. To ensure they got the right match we shipped them a sample of the wood flooring. Finally got those in, and now they match, but noticed they cut the groove wrong so it won’t slot into the wood planks. Now we’re on round 2 of them fixing the issue. Throughout all of this they aren’t offering any kind of refund or discount for all the hassle and bad product we have been receiving. It may be best to buy at a more reliable and reputable company.
Frequently Asked Questions About Lumber Liquidators
What types of flooring products does Lumber Liquidators in Salt Lake City offer?
Lumber Liquidators offers a wide selection including scratch-resistant engineered hardwood, waterproof vinyl plank, laminate flooring, and more, with popular looks like oak, hickory, and maple.
Does Lumber Liquidators provide installation services for their flooring products?
Yes, Lumber Liquidators offers expert floor installation services for their products.
What are the store hours for Lumber Liquidators in Salt Lake City?
The store is open Monday through Saturday from 9:00 AM to 6:00 PM and closed on Sundays.
Can I pick up my flooring order in-store or get it delivered?
Yes, Lumber Liquidators provides both in-store pickup and delivery services.
Is Lumber Liquidators in Salt Lake City wheelchair accessible?
Yes, the store has wheelchair-accessible entrances, parking, seating, and restrooms.
Where is Lumber Liquidators located in Salt Lake City?
It is located at 389 West 1830 South, Salt Lake City, UT 84115.
Which nearby places can I visit around Lumber Liquidators in Salt Lake City?
Nearby points of interest include Chuck E. Cheese for family entertainment, Dollar Tree for discount shopping, and David's Bridal for wedding attire.
Are there other home improvement stores near Lumber Liquidators?
Yes, The Home Depot is nearby, offering hardware, flooring, and other home and garden products, as well as services like tool and truck rental.
Where can I find furniture and mattress stores close to Lumber Liquidators?
Wallaroo's Furniture and Mattress and The Warehouse Boom SLC are nearby furniture and mattress stores.
How can nearby businesses like Arthur Murray Dance Studio or Cosmo Rae complement a visit to Lumber Liquidators?
After shopping for flooring, customers can enjoy a dance class at Arthur Murray Dance Studio or relax with beauty services at Cosmo Rae located nearby.