Just Right Plumbing, Heating, & Cooling

4.8
2875 reviews

About

HVAC ContractorAir Quality ConsultantHeating ContractorPlumberWater Heater SalesWater Heater ServiceWater Purification EquipmentWater PurifiersAir Duct Cleaning ServiceAir Conditioning Contractor
You're always just right! We want our customer’s home and lives to be comfortable. All members of our team are committed to 100% customer satisfaction. We are Gephardt approved, an Accredited Business with the Better Business Bureau, an annual Super Service Award Winner with Angie’s List, and Google Guaranteed. Our team is committed to offering superior plumbing, heating, and air conditioning repair services for homeowners in Salt Lake City, Utah and the surrounding areas. We have the skills and tools required to fix central air conditioners, furnaces, water heaters, ductless units, and heat pumps. Our technicians can also help you remove an old HVAC system and replace it. Contact our professionals to receive assistance.

Details

  • Free parking lotAvailable
  • Free street parkingAvailable
  • On-site parkingAvailable

Location

Just Right Plumbing, Heating, & Cooling
2990 S 460 W, Salt Lake City, UT
84115, United States

Hours

Reviews

4.8
2,875 reviews
5 stars
2,674
4 stars
97
3 stars
20
2 stars
25
1 star
59

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the technicians for their professionalism, friendliness, and thorough explanations of services.

Timeliness

Several reviews highlighted prompt service and same-day appointments, although there were also complaints about missed appointments and scheduling issues.

Pricing Transparency

Customers expressed concerns about high prices and vague estimates, with some feeling pressured into unnecessary purchases.

Technical Expertise

Technicians were frequently noted for their knowledge and ability to diagnose and resolve issues effectively.

Mixed Experiences

While many reviews were positive, there were notable complaints about poor communication and service inconsistencies.
  • JR
    John Rogers
    Nov 11, 2025
    5.0
    Great service and very timely, same day! Jose was amazing; very knowledgeable, thorough and did a great job explaining everything! Great hire, he’s a genuine keeper!
  • OA
    Onneliegha Aa
    Nov 11, 2025
    5.0
    Everybody who works at this company is so nice and knowledgeable. They came and cleaned my vents at the home my husband and I purchased in October. Will be coming to them again for future needs
  • TM
    Tom McCollough
    Nov 5, 2025
    5.0
    This company has always been so solid for me and it seems that are constantly improving as well. Todd and Jim represented the company very well today, doing a very thorough job on the inspection and tuning out my equipment to get it ready for winter. Their customer service and technical skills are great.
  • JG
    Jeff Goldman
    Oct 30, 2025
    5.0
    Garrett at Just Right Plumbing was great to work with. He educated me on ways to keep my water heater healthy, and didn't try to sell me anything I didn't need. This was my first experience and it certainly won't be my last! Highly recommended.
  • SS
    Scott
    Oct 21, 2025
    1.0
    I messaged Friday evening to see if they could fix a plumbing issue before Monday. They called and texted me early Saturday waking me up. I let them know I have renters and I can let the plumber in during the weekend but not on business days. They scheduled me for a same day appointment with the time block Saturday from 12-4. My tenants and I waited around until 4 and no one showed up. I called and asked what happened and they had put me on the schedule for a month out. They apologized and offered to come Monday since they had closed for the weekend. I canceled with Just Right and I called another plumbing company who came on Sunday, which I had to pay extra for that. Don’t say you will come and then tell me after all the plumbers have closed for the day that you aren’t going to show up.