You're always just right! We want our customer’s home and lives to be comfortable. All members of our team are committed to 100% customer satisfaction. We are Gephardt approved, an Accredited Business with the Better Business Bureau, an annual Super Service Award Winner with Angie’s List, and Google Guaranteed. Our team is committed to offering superior plumbing, heating, and air conditioning repair services for homeowners in Salt Lake City, Utah and the surrounding areas. We have the skills and tools required to fix central air conditioners, furnaces, water heaters, ductless units, and heat pumps. Our technicians can also help you remove an old HVAC system and replace it. Contact our professionals to receive assistance.
Technicians are consistently described as professional, knowledgeable, and thorough in their work.
Customer Service
Many customers praised the friendly and helpful nature of the staff, highlighting their willingness to explain processes and options.
Timeliness
Several reviews noted prompt service, with technicians often arriving on the same day or within a few hours of the call.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that certain services were overpriced compared to competitors.
Mixed Experiences
While many reviews were positive, there were also reports of scheduling issues and poor communication in some instances.
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nancy nuon
4 days ago
5.0
James Garcia is very friendly and helpful with our furnace maintenance. He is very thorough and explained what he did with the before and after photos. With our monthly membership, we don't pay any fees for the maintenance service, which is a plus. He made sure the setting of the furnace was updated correctly so the air will flow through properly in the house. He also changed the filter and cleaned out the filter tray for us.
We appreciate him taking his time to explain to us so we can continue to take care of the system correctly.
Thank you for your time and service!
Just Right Air is lucky to have you!
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Elise Swenson
Dec 31, 2025
5.0
I am so excited to be able to share my incredible experience with Just Right. They far exceeded my expectations and were amazing! Jared, DK, and Gabe worked so hard and did a furnace and a/c replacement. I live in an older condo and things are tight. They brought everything up to code and even fixed a leak I didn't know I had. All were professional, kind and clearly take pride in their work.
I highly recommend them and I will never use another company.
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Meghan Durham
Dec 31, 2025
5.0
Kind, professional, and patient service. Really appreciate how thorough our technician James G. was in explaining options and ongoing maintenance.
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Vickie Pollock
Dec 9, 2025
5.0
Jose from Just Right Plumbing, Heating and Cooling came to tune-up my furnace. It was the most thorough inspection the furnace has ever had in eleven years. Jose was very professional and knowledgeable. He explained the condition of my furnace very clearly and provided me pictures of the parts he inspected. Jose made recommendations and provided options on the services needed but did not pressure me. I was very impressed and will definitely contact Just Right and request Jose for my heating needs in the future. I'm also willing to try their plumbing and cooling service technicians based on the service Jose provided. Thank you Jose and Just Right Plumbing Heating and Cooling it was a pleasure doing Business with you.
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Michelle Petersen
Dec 3, 2025
2.0
Just Right provided a very thorough $59 furnace inspection. The technician was polite, knowledgeable, and explained everything clearly. However, I was surprised by the pricing for a small follow-up adjustment.
Our furnace’s gas pressure measured at 3.8, which is within the manufacturer’s safe operating range. The technician recommended adjusting it slightly to 3.5 for optimal performance. After researching industry standards, I learned that this adjustment is typically a quick procedure and usually costs around $20–$60 when done during a tune-up.
Just Right quoted $200 for this minor adjustment, which felt excessive given the small scope of the work. Because of that pricing, we declined the service and will need to hire another company.
The inspection itself was excellent, but the follow-up pricing left us uncomfortable, so I’m giving 2 stars.