For fast, friendly plumbing, heating, and air conditioning service you can trust, call Friendly Plumber, Heating & Air.
Most homeowners don’t think about their plumbing or HVAC equipment until it stops working. We understand how frustrating, inconvenient, and stressful this can be.
That's why we built a team friendly customer service reps and highly-trained certified technicians that provide AC Repair, Heating Repair, Plumbing, & Drain Cleaning Services in Salt Lake City and the surrounding areas.
Rest assured knowing our work is backed by a Craftsmanship Guarantee. If you aren't 100% satisfied, we will make it right at no additional cost.
Let us take care of your home so you can focus on what really matters. Call or Schedule Online!"
Many customers expressed dissatisfaction with the company's customer service, citing issues with cancellations and lack of communication.
Pricing Concerns
Several reviews mentioned high prices for services, with some customers feeling overcharged for basic plumbing tasks.
Technician Performance
Despite service issues, many customers praised the technicians for their friendliness, professionalism, and thoroughness in completing jobs.
Timeliness
There were multiple complaints about missed appointments and delays, leading to frustration among customers.
JF
John Foreman
Aug 19, 2025
1.0
Charged me $400 to descale my tankless water heater for about 15 minutes. Didn’t fix my problem, so that was pointless. They took me for a ride. They were friendly while they did it though…
AD
Ashlie Dockstader
Apr 2, 2020
5.0
We just purchased a home and needed to replace the water heater and softener and add a gas line to a stove and Friendly Home Services was awesome to work with. Brady and Jeremy came out to give us an estimate and were very straight forward with pricing and timeframe for the work to be completed. Adam and Zach came out to do the work and we are super happy with their knowledge and cleanliness while working. Overall, a great experience. Brady and Adam are amazing!
AS
Alicia Savage
Oct 12, 2018
5.0
Jacob and Randy we're amazing today, absolutely epitomized what you should expect when a business called Friendly Plumber comes to your house! They were polite and respectful, but totally fun and oh so helpful. They did a check on our HVAC system and our plumbing. It was like a check up for the house! I'm a yearly subscriber and I will continue to be for as long as I live in Salt Lake. I also learned a lot about the items in my house. My co-worker recommended Friendly Plumber to me and I wanted to come on Google today and recommend them to everyone else!! Thanks again, Jacob and Randy!! Hope that next time I call I get one of you again.
MK
Melissa Kula
Sep 5, 2018
5.0
Miguel was phenomenal. Explained everything in depth and even taught me a few things without judging my diy handy work. He did great work. Super friendly and very knowledgeable. He did go above and beyond. He helped me with other issues he wasn’t even there for.
Frequently Asked Questions About Friendly Plumber, Heating & Air
What services does Friendly Plumber, Heating & Air provide?
Friendly Plumber, Heating & Air offers plumbing, heating, air conditioning repair, and drain cleaning services in Salt Lake City and surrounding areas.
Where is Friendly Plumber, Heating & Air located?
They are located at 2990 S 460 W, Salt Lake City, UT 84115.
What are the operating hours of Friendly Plumber, Heating & Air?
They operate 24 hours a day, 7 days a week, providing around-the-clock service.
How can I contact Friendly Plumber, Heating & Air?
You can call them at +1 801-845-3544 or email customerservice@myfriendlyplumber.com.
What payment options does Friendly Plumber, Heating & Air accept?
They accept cash, check, contactless payment, financing, invoice, Mastercard, and Visa.
Is there a satisfaction guarantee on the services provided?
Yes, their work is backed by a Craftsmanship Guarantee ensuring 100% satisfaction or they will make it right at no additional cost.
Which nearby HVAC service providers are close to Friendly Plumber, Heating & Air?
Nearby HVAC and plumbing service providers include Just Right Heating & Cooling and Hartman Heating, Air and Fireplaces, offering additional options for customers in the area.
Are there any nearby home improvement suppliers near Friendly Plumber, Heating & Air?
Yes, nearby options include Fence & Deck Supply, Swanson Building Materials, and Johnstone Supply Salt Lake City, which can help customers with home and building supplies.
What other contractors or home service businesses are located near Friendly Plumber, Heating & Air?
Nearby contractors and home service businesses include Kong Sheds, Jasper Contractors Inc, Advanced Window Products, and Next Level Exteriors, providing complementary services for home improvement.
How can visiting nearby businesses help customers of Friendly Plumber, Heating & Air?
Customers can visit nearby businesses such as Log Furniture for home furnishings or Pet Door Products for pet-related needs, making it convenient to accomplish multiple home improvement or lifestyle tasks in one area.