Business Details
About
Equipment Rental AgencyConstruction Equipment Rental Service
Sunbelt Rentals is your trusted source for contruction equipment and tool rentals. Whether you're looking for earthmoving equipment for your job site or small tools for your home improvement project, we're fully stocked with thousands of tools and types of construction equipment to outfit you for any job. We offer skidsteers, generators, scissor lifts and more-- all backed by the Sunbelt Promise and our 24/7 customer support. Visit our location in Orem to get help with all of your equipment rental needs today!
Location
Hours
Reviews
4.5
200 reviews
5 stars
156
4 stars
20
3 stars
8
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, noting their willingness to assist and provide excellent service.
Equipment Quality
Feedback highlighted the good condition and reliability of the rental equipment, although some customers reported issues with specific machines.
Pricing
Customers frequently mentioned competitive and fair pricing, making Timp Rental a preferred choice for many.
Communication Issues
Several reviews pointed out problems with communication, including long wait times on the phone and issues with order confirmations.
Mixed Experiences
While many customers had positive experiences, a few reported significant issues, including equipment failures and poor handling of complaints.
- VSVernon StoutDec 12, 20254.0The checkin was fast but they gave me the wrong equipment and it ended up being to expensive as well. They did give me a refund for part of the equipment because it was the wrong one.
- EWEli WatsonMay 9, 20205.0Has great selection, kind, very helpful, and knowledgeable staff, and makes it easy!
- JGJ GriffAug 29, 20195.0The customer service here cannot be beat. These people are excellent at what they do and just excellent in general.
- EDEarl DickersonOct 4, 20175.0They always take care of me, thanks.
Frequently Asked Questions About Sunbelt Rentals
What do I need to rent a tool?
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals?
You need a driver's license or government-issued photo ID and a credit or debit card to pay upfront. No extra deposit is required. You can also apply for a Commercial Credit account online for more financial flexibility.
Is a deposit required when I make a reservation?
No deposit is required for customers without a line of credit, but payment information is needed at reservation. For credit account customers, a deposit is secured until equipment is returned. Rapid Return rates may apply for short rentals.
Can I extend my equipment rental period if I need it longer?
Yes, contact the rental branch to extend your rental. Additional time and charges will be added to your contract and credit card accordingly.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original location. If you need to return elsewhere, contact the rental store for guidance and assistance.
Does Sunbelt Rentals deliver tools and equipment to my location?
Yes, delivery is available for a reasonable fee based on equipment category, location, and distance. You can select delivery during reservation and provide specific instructions.
What should I do if a rented tool breaks while I am using it?
Report the issue through the Equipment Detail page or contact the rental branch for service or replacement. Consider purchasing the Rental Protection Plan for damage coverage.
What are the Sunbelt Rentals hours of operation in Orem, UT?
Sunbelt Rentals is open Monday through Friday from 7:00 AM to 5:00 PM and closed on Saturdays and Sundays.
How can nearby car dealers like Konig Automotive Group and Minivans Only help me when visiting Sunbelt Rentals?
If you need a vehicle to transport rented equipment, nearby car dealers like Konig Automotive Group and Minivans Only offer vehicle purchasing and rental options close to Sunbelt Rentals for convenience.
Are there places to eat near Sunbelt Rentals in Orem after picking up equipment?
Yes, nearby restaurants such as Maria Bonita and El Centro Orem offer Mexican cuisine, while Mixturas Fusion provides Peruvian and Japanese options for a meal after your visit.
Can I combine a visit to Sunbelt Rentals with other services nearby?
Absolutely, near Sunbelt Rentals you can find services like Tuttle Family Dental for medical needs and Verizon or Metro by T-Mobile for mobile phone services, making it convenient to complete multiple errands in one area.