Business Details
About
Building Materials SupplierHardware StoreDoor SupplierGlass & WindowsCabinet MakerBuilding Materials Holding Co
Builders FirstSource is the nation's largest building materials supplier. Our Orem UT Lumber Yard proudly serves builders, contractors & remodelers in Orem and surrounding Utah Area with their building supply & construction needs.
This facility offers the following building supplies & services: Lumber and Building Materials, Business Center, Pro Retail Store, Customer Pick Up | Will Call, READY-FRAME®, Walk-In Customers Welcome.
Cold weather doesn’t slow us down. Count on fast, reliable service and winter-ready products that help you build smarter. Visit us today to discover why we are known as builders' first choice!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Free parking lotAvailable
Location
Hours
Reviews
3.6
58 reviews
5 stars
32
4 stars
5
3 stars
3
2 stars
1
1 star
17
- JNJoshua Nelson5 days ago1.0Bad driver
- P1PPD 153Aug 26, 20245.0These guys are great to deal with. I got everything I needed to replace my deck. Kim was awesome to deal with. I had to exchange a couple items that I ordered wrong and it was no problem. In fact, one of the guys heard me talking about a rail post I needed and recommended a different size. The size he recommended worked perfectly. The crew in the loading area is also really helpful and friendly.
- ACAnna ChristensenSep 13, 20221.0Back in may we ordered some doors, baseboards, and crown moulding. We did not hear anything for months and could not get anyone to call us back. In July, we had some guys randomly show up without letting us know and drop off a stack of baseboards and three out of the five doors. To make it better they left it outside at our neighbors house!! Today once again they decide to make a surprise drop off, this time leaving the crown moulding in the rain! Once again they could not call or bring it to the correct house. I don’t know who decides to send random pieces of the order without any notification, but they should be fired. I am beyond tired of calling and somehow we still don’t have our complete order!! They have now made two deliveries to the wrong place, leaving it outside and have no decency to give us a call and let us know when they are coming!! They are so incredibly unprofessional!!
- JMJosh MccallsonSep 3, 20211.0The worst service ever and they kept delaying my order when they told me another time. When I went to pick up my lumber they gave me the wrong price s and tried to make me pay more. Don’t go with them
Frequently Asked Questions About Builders FirstSource
How do I find out what products and services are offered at my local store?
Since our inventory varies by location, we recommend contacting the store nearest you. You can find the store closest to you and their contact information on our website.
Where do I apply for a BFS job?
Thank you for your interest in a career at Builders FirstSource. You can apply directly online underneath the Join Our Team tab on our website to the job(s) that align with your background and expertise.
What is READY-FRAME®?
It is our pre-cut framing package that makes framing better, faster, safer, and greener. You give us your plans, and we cut everything you need, just how you need it. Learn more at about READY-FRAME on our website.
What are the benefits of having a BFS account?
A BFS account will allow you to make purchases more easily with your sales rep. You will also be able to take advantage of our customer portal, where you will be able to track your orders and manage your account.
How do I open a new account?
To open a new account, please visit a sales representative or credit account manager at your nearest location. You cannot open an account online at this time.
What is BFS return policy?
Please contact your local store or sales representative for return options for your order. We do not allow returns on custom orders.
Does BFS price match?
Pricing is done by our local store managers or sales representatives. You are welcome to bring a competitor’s quote into a local store to determine what options might be available.
If I need assistance with an existing order or warranty claim, what information will I need and who do I contact?
For existing orders that have not yet been delivered, please contact the store or sales representative where you made the purchase.For warranty information, contact our customer service team. You will be asked to provide your contact information, builder information, product information, and a description of the problem.
How do I make a payment on my account and what are the methods?
You can pay your invoice online at MyBFSBuilder if you’ve registered your account there. You can register your account if you haven’t already done so. You can also make a payment at your local store. Our customer service team is not able to receive payments over the phone at this time.
How do I become a carrier for Builders FirstSource?
Fill out the Contact Us form on our website with your details. Our transportation team will review your information and reach out to you directly if they would like to proceed or to request additional information.
How do I inquire about donation requests?
or local charity work, contact the manager at your local store. For larger scale requests, contact our customer service team.
How do I inquire about marketing or partnerships with BFS?
For local projects, contact the manager at your local store. For larger scale efforts, contact our customer service team.
What does Builders FirstSource do?
We're the nation’s largest supplier of structural building products, value-added components and services to the professional market for new residential construction and repair and remodeling. Our focus is on providing unparalleled service to both large and small customers.
Who bought Builders FirstSource?
Builders FirstSource has grown significantly through strategic mergers and acquisitions. Founded as Builders’ Supply & Lumber Company in 1998, BFS expanded its national footprint by acquiring ProBuild in 2015. In 2021, BFS merged with BMC and acquired WTS Paradigm, strengthening its position as the nation’s largest supplier of building materials and solutions.
How many employees does BFS have?
Builders FirstSource has over 30,000 team members.
How many locations does BFS have?
Builders FirstSource has approximately 600 distribution and manufacturing locations, a presence in 43 states and 92 of the top 100 Metropolitan Statistical Areas.
What building materials and services does Builders FirstSource in Orem offer?
Builders FirstSource in Orem offers lumber, decking and landscaping materials, plywood and sheathings, windows, and tools. They also provide READY-FRAME® pre-cut framing packages, delivery and pickup services, and have a Pro Retail Store and business center.
What are the operating hours for Builders FirstSource in Orem, UT?
The Orem location is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on Saturdays and Sundays. They also observe holiday closures on major dates such as Christmas and Thanksgiving.
How can I make a payment for my purchases at Builders FirstSource?
You can pay your invoice online through the MyBFSBuilder customer portal if registered, or make payments directly at the local store. Payments are accepted via cash, check, credit cards like AMERICAN EXPRESS, VISA, MasterCard, Discover, and mobile/contactless payments.
Does Builders FirstSource offer delivery and in-store pickup options?
Yes, Builders FirstSource provides both delivery and in-store pickup services to conveniently serve their customers' building supply needs.
How do I open a new account with Builders FirstSource in Orem?
To open a new account, visit the sales representative or credit account manager at the Orem location as online account opening is not available at this time.
What nearby facilities can I access when visiting Builders FirstSource in Orem?
Nearby places include The Alloy at Geneva (a landmark and accommodation), LDS Church, Mountainland Supply hardware and plumbing store, and several self-storage facilities like Utah Valley Storage & RV and Public Storage. Customers can plan to visit these locations before or after their building materials shopping.
Are there convenient food and beverage options close to Builders FirstSource in Orem?
Yes, nearby are places like Starbucks for coffee and smoothies, Dairy Queen Grill and Chill for fast food and ice cream, Hitching Post Bar & Grill and Our Bar Tavern for American dining and grills, perfect for grabbing a bite during a visit.
Is public storage available near Builders FirstSource in Orem?
Yes, customers who may need storage can access Utah Valley Storage & RV, Public Storage, and Extra Space Storage, all located nearby for convenient self-storage solutions.
What brands of building materials does Builders FirstSource in Orem carry?
They carry well-known brands including Masonite, Boise Cascade®, James Hardie®, Trex®, TimberTech®, LP®, Metrie™, and Simpson Strong-Tie®.
How can I contact Builders FirstSource customer service?
You can contact customer service by email at CustomerService@Bldr.com or call their main phone number at +1 801-224-0541 for assistance.