Authority Heating & Cooling

Reviews

• CB

  Candle Burning

  4 days ago
  5.0
  I recently used Authority Heating and Air for furnace service and was very satisfied with the experience. We use their monthly service which covers air-conditioning unit too. We recently had Technician Brandon Picou assigned to us for our yearly furnace service Brandon demonstrated strong professionalism throughout the visit. He provided clear explanations, worked efficiently, and maintained a respectful tone at all times. When I mentioned some concerns about another company, he didn’t take part in any negative commentary and kept the interaction professional and grounded. The overall service was dependable, and I would confidently recommend them.
• MW

  Mark Wimmer

  Nov 15, 2025
  5.0
  These guys were quick, clean professional and did a fantastic job. The work was great, and the options for the bid gave me many choices from good, better best and all the options were well explained. Worked with the field, service, billing scheduling and estimating and all departments were top shelf, friendly and professional. I would definitely recommend this entire team.
• AS

  Aimee Smith

  Nov 13, 2025
  5.0
  Authority My realtor recommended this is company to me to repair two gas fire places in my home that were not functioning. It had been recommended that I tear them out and get new ones. Most hvac companies will not even look at a fireplace they did not install. Authority was very personable and willing to come look at the fireplaces and put me at ease about attempting any repairs. My service person Gabriel was wonderful, on time and thorough. He quickly assessed the issues with both fireplaces and was able to show me what needed to be addressed. He was professional and was able to get both fireplaces working as well as educate me on what had gone wrong with each fireplace. I was very impressed with every aspect of Authority’s service. Call them! You won’t regret it.
• SO

  Sam Orton

  Nov 12, 2025
  5.0
  I manage several properties both commercial and residential and Authority Heating has always been my go to company. This was the first time I had a pretty major project on my own personal home and they came and gave me really good replacement options. Our furnace went out, it was starting to get cold at night, so they were able to have some urgency. By the time I had ordered a new furnace through them, they had it replaced less than 24 hours later. I felt no pressure to go with the best option. They just wanted to get me taken care of. Bobby showed up right on time. He also had another guy. I wish I knew his name, but they were at my house from 7:30 AM to about 5 PM. They replaced our whole furnace and our compressor outside. This was no small job. Our furnace was manufactured in 1990 and it was a maze of duct work and it was on its side. They were able to get that whole thing out and rebuild a nice new sleek, clean, efficient furnace. I have recommended this company to several people and will continue to do so. Thank you so much!
• LP

  Leah Pearce

  Nov 11, 2025
  5.0
  Our technician, Anthon, was friendly and knowledgeable. He explained what he was doing and showed me the parts before and after he cleaned them. He thoroughly checked our system and said everything was running great with no issues. I appreciated this honesty because our furnace is about 20 years old and he could have convincingly used its older age to say major repairs were needed. We will definitely use Authority again for any furnace or AC needs.

Frequently Asked Questions About Authority Heating & Cooling