Business Details
About
HVAC ContractorFireplace Contractor
Bill's Comfort Systems provides commercial and residential HVAC services in Layton, UT, and the Salt Lake Valley.
Location
Hours
Reviews
4.8
1,063 reviews
5 stars
980
4 stars
39
3 stars9
2 stars3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and knowledge of the technicians.
Customer Service
Many reviews highlighted excellent customer service, with quick responses and helpful communication.
Timeliness
The business is noted for prompt service, often arriving on time or earlier than scheduled.
Quality Work
Customers expressed satisfaction with the quality of work performed, including installations and repairs.
Fair Pricing
Several reviews mentioned competitive and fair pricing compared to other companies.
- TSTracy Shirar5 days ago5.0Technician Jace arrived, troubleshot the furnace, removed and replaced the part and had the system up & running within 30 min. Great Job!!
- JWJanice Weirich6 days ago5.0Came the day I called! Fast. Polite. Found the problem. Went the extra mile to re-spray painted faded flue. Cleaned the entire fireplace and workspace after. Could not have been more impressed and pleased.
- EHEmily HenageNov 11, 20255.0They were able to get me in the next day. There were two technicians (one in training). They were both very friendly and explained everything. Highly recommend. It was $99/furnace tuneup (Nov 2025).
- GGGreg GravesNov 7, 20255.0They responded the same day I called in with my issue. The technician was thorough and knew what to do. He didn't try to sell me a new furnace like other companies tried to do, but identified the problem (which was difficult to find) and quickly made the repair. He was respectful and courteous. I highly recommend this company.
- PSPam SessionsNov 5, 20255.0We have used Bill's Comfort Systems for several years now. Each time we use their service, we are impressed by the employees that come to our home. We never feel like they are trying to sell us anything that we don't need. They always do a fantastic job and make sure to answer any questions we have. I would highly recommend them.
Frequently Asked Questions About Bill's Comfort Systems
How often should I change my air filter?
A 1-inch filter should be changed once a month or a 4-inch filter can get up to a year.
My furnace does not work. What should I do?
First is to make sure you have power and that the thermostat has batteries if all those are working then call us.
Someone said I have a cracked heat exchanger what do I have to do?
A cracked heat exchanger is very rare, You should turn the furnace off and call us for a second opinion.
My Air Conditioner is frozen what should I do?
Go to the thermostat and turn off the cool setting, Then check to make sure you have a clean filter after 24 hours, it should work, but if the problem persists , call us.
What kind of filter should I buy?
A MERV 8 Pelted filter would be our recommendation.
How do I get cleaner air in my house
We do not recommend a 1-inch filter. There are a variety of options to clean the air in your home call us to get a free quote.
When should I buy a new furnace or air conditioner?
On average, the lifespan is 15 to 18 years. We have many customers that get a longer lifespan than that. You never want to have to make an urgent decision, so if your system is older call us to get it serviced.
Should I leave my pilot light on my fireplace on?
Yes, to avoid a service call, we recommend leaving your pilot light on.
How often should I get a tune up?
Manufactures recommend a tune up be done every year. If you have a new system, you can wait 2 or 3 years, but if you have not been serviced recently, we would recommend getting the system serviced as soon as possible.
How often should I service my fireplace?
We recommend servicing your fireplace every 3 years. But if you have not had your fireplace serviced recently, give us a call.
How often should I change my air filter?
A 1-inch filter should be changed once a month or a 4-inch filter can last up to a year.
What should I do if my furnace does not work?
Make sure you have power and that the thermostat has batteries. If these are fine, call Bill's Comfort Systems for service.
What does it mean if I have a cracked heat exchanger?
A cracked heat exchanger is rare but serious; you should turn the furnace off and contact Bill's Comfort Systems for a second opinion.
What should I do if my air conditioner is frozen?
Turn off the cool setting on the thermostat and check your filter is clean. After 24 hours, it should work. If not, call Bill's Comfort Systems.
What kind of air filter is recommended?
Bill's Comfort Systems recommends using a MERV 8 pleated filter for optimal air quality.
How often should I have my HVAC system tuned up?
Manufacturers recommend a tune-up every year. Newer systems can wait 2-3 years, but if not serviced recently, schedule a check soon.
When is it time to buy a new furnace or air conditioner?
Typically, HVAC systems last 15 to 18 years. To avoid urgent decisions, contact Bill's Comfort Systems for servicing if your system is older.
What are the business hours for Bill's Comfort Systems?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends, but service is available 24/7.
Which cities does Bill's Comfort Systems serve?
They provide services in Layton, Salt Lake Valley, Murray, Clinton, Roy, Clearfield, Plain City, Ogden, Farmington, Centerville, Salt Lake City, Park City, West Haven, Kaysville, Bountiful, and Syracuse in Utah.
What nearby places can customers visit around Bill's Comfort Systems in Layton?
Customers can visit Right Choice Garage Doors and Perfect Garage Storage Solutions for home services, or enjoy nearby activities at Rapid Progression Kayak School and Utah Speed and Strength gyms.