Business Details
About
HVAC ContractorFireplace Contractor
Bill's Comfort Systems provides commercial and residential HVAC services in Layton, UT, and the Salt Lake Valley.
Location
Hours
Reviews
4.8
1,069 reviews
5 stars
986
4 stars
39
3 stars9
2 stars3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the excellent customer service, noting responsiveness, professionalism, and thorough communication.
Technical Expertise
Technicians were frequently described as knowledgeable, efficient, and capable of diagnosing and resolving issues effectively.
Honesty and Integrity
Many reviews highlighted the company's honesty, with technicians not pushing unnecessary services or products, and providing fair pricing.
Quality of Work
The quality of installations and repairs received high marks, with customers expressing satisfaction with the results and the professionalism of the staff.
Timeliness
The company was noted for its quick response times and punctuality in service appointments.
- CBColleen BaileyJan 2, 20265.0Had some bids to connect a gas heater to my 3-car garage. I had done most of the work , but didn’t feel comfortable with the final connection. I call a few companies and either didn’t hear back, or the bid seemed ridiculously high. A friend recommended I call Bills Comfort Zone and they responded quickly and within a day, they gave an estimate and did the job. I saved $2,000 by calling Bills Comfort Zone!!! I’m not kidding. I will definitely recommend them and use them for any other needs.
- JHJeanie HitchcockJan 1, 20265.0I love this company! They are so honest and helpful! I highly recommend them.
- MMMary Susan and David MonsonDec 19, 20255.0We had new system installed by Bill's Comfort Systems in May, 2024. After 18 months the furnace began making strange sounds. We called and their technician came and examined the furnace, made necessary repairs and all seemed to be in order. Then six weeks later the same sounds developed again. We called and the same technician came back. After consultation with the office they decided to replace the first furnace with a brand new furnace of the same make/model. It works great.
- MBMarnie BoydDec 17, 20255.0Excellent service, very thorough, prime communication beyond other companies, even a tracking of techs enroute for customer info. I'd recommend them again.
- DBDouglas BrunnetteDec 11, 20255.0We appreciate the excellent support and service we receive from Bill’s Comfort Systems. Brady came to our home this past week and installed a replacement part for our UV Clean Air Whole-House PCO Air Purifier. He also took the time to help us understand how to use our recently installed Smart Thermostat. We highly recommend Bill’s Comfort Systems.
Frequently Asked Questions About Bill's Comfort Systems
How often should I change my air filter?
A 1-inch filter should be changed once a month or a 4-inch filter can get up to a year.
My furnace does not work. What should I do?
First is to make sure you have power and that the thermostat has batteries if all those are working then call us.
Someone said I have a cracked heat exchanger what do I have to do?
A cracked heat exchanger is very rare, You should turn the furnace off and call us for a second opinion.
My Air Conditioner is frozen what should I do?
Go to the thermostat and turn off the cool setting, Then check to make sure you have a clean filter after 24 hours, it should work, but if the problem persists , call us.
What kind of filter should I buy?
A MERV 8 Pelted filter would be our recommendation.
How do I get cleaner air in my house
We do not recommend a 1-inch filter. There are a variety of options to clean the air in your home call us to get a free quote.
When should I buy a new furnace or air conditioner?
On average, the lifespan is 15 to 18 years. We have many customers that get a longer lifespan than that. You never want to have to make an urgent decision, so if your system is older call us to get it serviced.
Should I leave my pilot light on my fireplace on?
Yes, to avoid a service call, we recommend leaving your pilot light on.
How often should I get a tune up?
Manufactures recommend a tune up be done every year. If you have a new system, you can wait 2 or 3 years, but if you have not been serviced recently, we would recommend getting the system serviced as soon as possible.
How often should I service my fireplace?
We recommend servicing your fireplace every 3 years. But if you have not had your fireplace serviced recently, give us a call.
How often should I change my air filter?
A 1-inch filter should be changed once a month or a 4-inch filter can last up to a year.
What should I do if my furnace does not work?
Make sure you have power and that the thermostat has batteries. If these are fine, call Bill's Comfort Systems for service.
What does it mean if I have a cracked heat exchanger?
A cracked heat exchanger is rare but serious; you should turn the furnace off and contact Bill's Comfort Systems for a second opinion.
What should I do if my air conditioner is frozen?
Turn off the cool setting on the thermostat and check your filter is clean. After 24 hours, it should work. If not, call Bill's Comfort Systems.
What kind of air filter is recommended?
Bill's Comfort Systems recommends using a MERV 8 pleated filter for optimal air quality.
How often should I have my HVAC system tuned up?
Manufacturers recommend a tune-up every year. Newer systems can wait 2-3 years, but if not serviced recently, schedule a check soon.
When is it time to buy a new furnace or air conditioner?
Typically, HVAC systems last 15 to 18 years. To avoid urgent decisions, contact Bill's Comfort Systems for servicing if your system is older.
What are the business hours for Bill's Comfort Systems?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends, but service is available 24/7.
Which cities does Bill's Comfort Systems serve?
They provide services in Layton, Salt Lake Valley, Murray, Clinton, Roy, Clearfield, Plain City, Ogden, Farmington, Centerville, Salt Lake City, Park City, West Haven, Kaysville, Bountiful, and Syracuse in Utah.
What nearby places can customers visit around Bill's Comfort Systems in Layton?
Customers can visit Right Choice Garage Doors and Perfect Garage Storage Solutions for home services, or enjoy nearby activities at Rapid Progression Kayak School and Utah Speed and Strength gyms.