Certified by Bill's Comfort Systems • Feb 22, 2026
Reviews
4.8
1,116 reviews
5 stars
1,032
4 stars
39
3 stars10
2 stars3
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and knowledgeable service provided by technicians.
Efficiency
Many reviews highlighted the quick response times and efficient service, with technicians often completing repairs and installations promptly.
Honesty and Integrity
Numerous customers appreciated the honest assessments and fair pricing, noting that technicians did not push unnecessary services or products.
Quality of Work
The quality of installations and repairs received high marks, with many customers expressing satisfaction with the results and the thoroughness of the work.
Communication
Customers valued the clear communication from the team, including updates during service and explanations of work performed.
JW
James Williamson
3 days ago
5.0
Jace was able to troubleshoot the issue, and ordered the part needed. Once the part was available he came back and finished the repairs quickly. He provided updates as he was conducting the repair which helped us to better understand the system and better use it.
JL
J.D. Lauritzen
3 days ago
5.0
Bill’s did a great job. They came out after our HVAC service company noted a potential gas leak in our attic furnace. While they might have disagreed that there was a leak, they replaced the suspected leaking valve without question and free of charge. Really appreciate that level of customer service.
NN
Nik&Cindy Nash
Feb 19, 2026
5.0
Jaxon went out of his way on the way to his parents home to take of us when our furnace quit working. Extremely kind and I appreciated his troubleshooting skills and his critical thinking of the problem. The problem was solved and he provided tips to hopefully avoid reoccurrences in the future. Very personable and friendly. A great tech with Bill's Comfort Systems. This is why I have been faithful to BCS for over 20 years now.
WK
Wayne Korth
Feb 6, 2026
5.0
Justin and Kyland did an outstanding job installing our fireplace. Very personable and professional. Justin really impressed me how he connected so many wires without looking at a single instruction. We love the fireplace and have just 2 outstanding issues. The screen is on back order and the plate around the fireplace is to be replaced.
They cleaned up when finished, took away all the old parts of our previous logs etc. Our family room was clean as when they came. Very much appreciated. Thanks to both men.
RR
Russ Relyea
Feb 1, 2026
5.0
We were smelling a gasoline-like order in our warehouse every time our ceiling heater kicked on and thought maybe something weird was happening in the heater unit. Brendon from Bills Comfort Systems showed up within a few minutes and went right to work trying to figure out where the smell was coming from. Checked the ceiling heater, our furnace and everything checked out. Brendon noticed some plastic gas cans on the floor just below the heater. Turns out one of the tanks had a small leak, when the heater kicked on it would suck the fumes up into the heater making the place almost unsafe to work in.
Brendon was amazing, quick, and efficient. Bills Comfort Systems will always be our go-to for all our HVAC needs. AWESOME company!!
Frequently Asked Questions About Bill's Comfort Systems
How often should I change my air filter?
A 1-inch filter should be changed once a month or a 4-inch filter can get up to a year.
My furnace does not work. What should I do?
First is to make sure you have power and that the thermostat has batteries if all those are working then call us.
Someone said I have a cracked heat exchanger what do I have to do?
A cracked heat exchanger is very rare, You should turn the furnace off and call us for a second opinion.
My Air Conditioner is frozen what should I do?
Go to the thermostat and turn off the cool setting, Then check to make sure you have a clean filter after 24 hours, it should work, but if the problem persists , call us.
What kind of filter should I buy?
A MERV 8 Pelted filter would be our recommendation.
How do I get cleaner air in my house
We do not recommend a 1-inch filter. There are a variety of options to clean the air in your home call us to get a free quote.
When should I buy a new furnace or air conditioner?
On average, the lifespan is 15 to 18 years. We have many customers that get a longer lifespan than that. You never want to have to make an urgent decision, so if your system is older call us to get it serviced.
Should I leave my pilot light on my fireplace on?
Yes, to avoid a service call, we recommend leaving your pilot light on.
How often should I get a tune up?
Manufactures recommend a tune up be done every year. If you have a new system, you can wait 2 or 3 years, but if you have not been serviced recently, we would recommend getting the system serviced as soon as possible.
How often should I service my fireplace?
We recommend servicing your fireplace every 3 years. But if you have not had your fireplace serviced recently, give us a call.
How often should I change my air filter?
A 1-inch filter should be changed once a month or a 4-inch filter can last up to a year.
What should I do if my furnace does not work?
Make sure you have power and that the thermostat has batteries. If these are fine, call Bill's Comfort Systems for service.
What does it mean if I have a cracked heat exchanger?
A cracked heat exchanger is rare but serious; you should turn the furnace off and contact Bill's Comfort Systems for a second opinion.
What should I do if my air conditioner is frozen?
Turn off the cool setting on the thermostat and check your filter is clean. After 24 hours, it should work. If not, call Bill's Comfort Systems.
What kind of air filter is recommended?
Bill's Comfort Systems recommends using a MERV 8 pleated filter for optimal air quality.
How often should I have my HVAC system tuned up?
Manufacturers recommend a tune-up every year. Newer systems can wait 2-3 years, but if not serviced recently, schedule a check soon.
When is it time to buy a new furnace or air conditioner?
Typically, HVAC systems last 15 to 18 years. To avoid urgent decisions, contact Bill's Comfort Systems for servicing if your system is older.
What are the business hours for Bill's Comfort Systems?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends, but service is available 24/7.
Which cities does Bill's Comfort Systems serve?
They provide services in Layton, Salt Lake Valley, Murray, Clinton, Roy, Clearfield, Plain City, Ogden, Farmington, Centerville, Salt Lake City, Park City, West Haven, Kaysville, Bountiful, and Syracuse in Utah.
What nearby places can customers visit around Bill's Comfort Systems in Layton?
Customers can visit Right Choice Garage Doors and Perfect Garage Storage Solutions for home services, or enjoy nearby activities at Rapid Progression Kayak School and Utah Speed and Strength gyms.
Brand Certified Facts from Bill's Comfort Systems
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Certified February 22, 2026Yext Knowledge Graph
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