Factory Flooring Design Center is a veteran owned and operated business. In 2004, Richard Ure, a resident of Erda, put his over thirty years of floor covering experience and expertise to work by starting Factory Flooring Design Center. The first days of the business were spent selling carpeting and other products out of a construction trailer in the parking lot where he was also managing the construction of the new business’ home. In June of 2005, the building was completed and the business moved into its beautiful new home. The exterior and showroom were finished with each customer’s experience in mind. We wanted the showroom to be especially inspiring. In 2014 the showroom went through a facelift to update colors and styles to new tastes and to be on the leading edge of design. Richard has been present and completely involved in all the details of the business, from start to finish, especially where it involves the customer experience. Our goal has always been to make the floor buying experience exciting. We want you to be invigorated every time you walk into your home. We keep on the cutting edge of style and design so we can help you enrich your home’s ambience. Every part of our business is organized in an effort to help you get the most for your money. We buy intelligently so we can offer you the best discounts on quality products. Richard’s passion has always been giving each customer a great deal.
Customers frequently praised the quality of flooring and installation, noting beautiful results and satisfaction with the final product.
Customer Service
While many reviews highlighted helpful and knowledgeable staff, there were significant complaints about poor communication and unprofessionalism during the installation process.
Installation Issues
Several customers reported problems with installation, including damage to property and incorrect materials being used, leading to dissatisfaction.
Repeat Business
Many customers expressed their intention to return for future projects, indicating a level of trust and satisfaction with the overall experience.
Pricing
Feedback indicated that while some found the pricing competitive, others felt it was higher than expected compared to other options.
TL
Travis Larsen
5 days ago
5.0
Very responsive. Quick turnaround. Carpet looks great. Pricing was also very fair.
RG
Robert Giolas
Oct 28, 2025
5.0
The whole process was wonderful, Bill has a true talent when it comes to detail, I couldn’t believe how amazing our floors turned out! Thank you for everything! Very satisfied
JM
Joseph Mason
Oct 25, 2025
5.0
Great experience with our last remodel. We brought in our components that we wanted to match and they were very patient and knowledgeable. Had some older tile that we were trying to match, but ended up replacing. We have used Factory Flooring a number of times over the years and everyone has been great, Jeff Wheat is awesome. Love the new flooring and back splash!
JR
John Russell
Oct 22, 2025
5.0
Awesome company.
I trust them with all of my flooring needs.
BF
Bryan Family
Oct 6, 2025
5.0
Factory Flooring bound some leftover carpet remnants we had into rugs. They did an awesome job in a timely manner. They were able to put a rubber backing on them so they didn’t scratch or move around on our wood floors. We would definitely use them again!
Frequently Asked Questions About Factory Flooring Design Center
What types of flooring services does Factory Flooring Design Center offer?
Factory Flooring Design Center offers floor coverings including Berber, Pergo, Hardwood Flooring, Duraceramic, and home & garden flooring solutions.
What are the operating hours of Factory Flooring Design Center?
The center is open Monday to Friday from 9:00 AM to 6:30 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Where is Factory Flooring Design Center located?
It is located at 7666 UT-36, Lake Point, UT 84074, United States.
Is Factory Flooring Design Center a veteran-owned business?
Yes, it is a veteran owned and operated business established in 2004 by Richard Ure, who has over thirty years of flooring experience.
How does Factory Flooring Design Center ensure a great customer experience?
The showroom is designed to be inspiring and was updated in 2014 to stay current with the latest styles and designs. The business focuses on offering quality products with intelligent buying to provide the best discounts, making floor buying exciting for customers.
Which cities are serviced by Factory Flooring Design Center?
They service Salt Lake City, Northern, Tooele, West Valley City, and Magna in Utah.
What nearby places can I visit before or after shopping at Factory Flooring Design Center?
Nearby parks such as Settlement Canyon Recreation Area and Lake Point Park are great spots to visit before or after your visit to the flooring center.
Are there any nearby automotive services close to Factory Flooring Design Center?
Yes, Moore's Auto Shop offers automotive repair, and U-Haul Neighborhood Dealer provides truck rentals near the flooring center.
Can I find dining options near Factory Flooring Design Center?
Yes, Craveworks is a nearby bakery, candy store, and restaurant where you can enjoy a meal or snacks during your visit.
How can I follow or contact Factory Flooring Design Center on social media?
You can follow them on Facebook at https://www.facebook.com/FactoryFlooringDirect/, on Instagram with the handle @factoryflooringdirect, and on Twitter with the handle @FacFloorDirect.