Element Plumbing, Heating and Air

Reviews

• KB

  Kathy Bryan

  3 days ago
  5.0
  Called Wednesday morning and got an appointment for Wednesday afternoon. Forgot the name of the CSR who answered the phone. She reviewed our needs and put me on hold for a couple of minutes to verify an appointment time. Jason was our tech. He introduced himself upon arrival and reviewed our needs. Replaced our thermostat and serviced both the air conditioner and furnace. He was very efficient and explained everything he was doing. Experience was A+. Definitely will use this company again.
• RD

  Roslynn Deifel

  5 days ago
  5.0
  They’ve been working in our complex to fix several links throughout and they have always been so polite. And whatever they did fixing our pipes the water pressure is up to like 110% now. Wahoo!
• DD

  Darryl Disarufino

  6 days ago
  5.0
  Drew and Jason were very professional, and did a fast and informed job. Their knowledge of their trade, good work ethic, and respectful nature was immediately apparent and they were happy to answer any questions I had.
• CW

  charlotte Woolsey

  Mar 18, 2026
  5.0
  Drew, was very kind and helpful. We were grateful for the information he was able to give us. We feel better having the availability of monthly service men coming to our home to Keep everything in good repair.
• KC

  Kendall Clements

  Mar 6, 2026
  4.0
  I had a negative experience with this company - I posted an honest review, which prompted a call from the local manager. He took time to listen to my issue and we came to a reasonable conclusion. My issue was not with the service or workmanship - but with cost for same day exchange of a water heater. I am in property management, and with nearly 100 units under management, I am servicing or replacing water heaters on a regular basis. I don't mind paying for a same day service, and I expect to pay extra on a weekend, but the amount seemed outside of reasonable. The key take a way for this review is to let the consumer know that this company will take time to hear your concerns and they will respond to you. They were real people. Will I use them again - most likely, when my normal people are not available. I will not use them most likely for an emergency call, but I will work with them for planned plumbing needs. Their skills are good.