Originally founded by Matt Savas as The Plumber Guy in 2008, 1st American Plumbing, Heating & Air is an expanding team of plumbing and HVAC experts in Utah. They have been considered as Utah's favorite plumbers because of the quality plumbing services they provide; may it be residential or commercial.
Technicians are consistently described as professional, knowledgeable, and respectful, providing quality service.
Communication
Customers appreciate the clear communication regarding appointments, technician details, and pricing.
Timeliness
Many reviews highlight the prompt response times and same-day service for urgent issues.
Pricing Transparency
While most reviews praise fair pricing, some customers express concerns about unexpected fees and upselling tactics.
Customer Satisfaction
Overall, customers express high satisfaction with the service and are likely to recommend the company.
SC
Stephanie Campbell
1 day ago
5.0
Matt showed up when he said he would and completed the job as promised even though there were a couple of issues that popped up. I highly recommend him and his company for any plumbing situation!
AT
Abbie T
Dec 30, 2025
5.0
I called to have someone come look at my water heater. I was initially told it would be after hours. About 15 minutes later they called back and said someone was on their way, and saved me the after hours fee. The job was finished before the after hours tech would have gotten here. Everyone I worked with was friendly and answered all my questions.
MP
Mike Pedersen
Dec 23, 2025
5.0
I had a leaking water heater and called 1st American during their after hours. They were over within 45 min and had diagnosed a faulty pressure reducing valve. They had it repaired in less than 30 min. These guys are always respectful and do quality work.
GS
Gavin Sudweeks
Dec 18, 2025
5.0
Jon was such a huge help! Our tub faucet was pulled way out of the wall which caused some leaking and discoloration on our baseboards. He did an amazing job fixing the faucet & even caulked around it for us! We had several other things that we thought were bigger problems than they were and he explained things so perfectly so we can go forward with confidence in fixing what we can ourselves. Now that he fixed the faucet we can paint the baseboards and get them looking nice once again. I will be calling him at 1st American Plumbing now with any problems that come up in the future! Thx Jon!!
AS
Alexandra Shoemaker
Dec 4, 2025
5.0
1st American plumbing is the best experience I’ve ever had with any vendor in Utah, and I will recommend them to everyone.
My pilot light went out on my water heater and I couldn’t get it back on. After watching many “how to” YouTube videos I realized this was a job for a professional. I called 1st American really early and Matt answered the phone (first good sign that an actual PERSON answered and not an automated answering machine!) Matt talked with me about what I had already tried and scheduled a technician who arrived at my house at 9:00am on the dot.
I think it’s a very cool feature that they send you a text message with a photo of your repair person and a biography of their experience right when they arrive.
My technician Jon was so kind, polite and incredibly knowledgeable. He had parts sent over for the repair, and had everything wrapped up promptly. Pricing was fair and reasonable, and I am SO glad to have found a reliable local company. Their number is saved in my phone and they’re my new go-to for anything plumbing or hvac.
Frequently Asked Questions About 1st American Plumbing, Heating & Air
What services does 1st American Plumbing, Heating & Air provide?
1st American Plumbing, Heating & Air offers expert plumbing and HVAC services including water heater sales and service, sewer and drain cleaning, air conditioning, heating, and air quality consulting for residential and commercial clients.
Where is 1st American Plumbing, Heating & Air located?
The business is located at 4843 Emma Mine Drive, Herriman, UT 84096, United States.
What are the operating hours of 1st American Plumbing, Heating & Air?
They operate 24 hours a day, 7 days a week, offering round-the-clock service.
How can I contact 1st American Plumbing, Heating & Air?
You can contact them by phone at +1 801-695-4114 or via email at info@1stamericanplumbing.com.
What payment options are accepted by 1st American Plumbing, Heating & Air?
They accept American Express, Cash, Check, Discover, Financing, MasterCard, and Visa.
When was 1st American Plumbing, Heating & Air established?
The company was established in 1995.
What makes 1st American Plumbing, Heating & Air popular in Utah?
They are considered Utah's favorite plumbers due to the high quality of plumbing services they provide for both residential and commercial customers.
Are there nearby places where I can find additional home or construction services near 1st American Plumbing, Heating & Air?
Yes, nearby you can find SBJM Construction LLC and Silver Summit Services, both contractors offering construction services, and Handy Solutions Utah, a handyman and furniture store.
What nearby places can I visit for family activities near 1st American Plumbing, Heating & Air?
Nearby family-friendly spots include Copper Creek Park and Playground, Firmont Park which features attractions and concert venues, and Copper Creek Preschool for early education.
Are there any automotive-related services close to 1st American Plumbing, Heating & Air?
Yes, you can find Salt Lake HydroGraphics for automotive repair, A1 Trailer Repair and Welding, Maven Mechanics, and Jiffy Lube Oil Change & Multicare nearby.