Equipment Rental AgencyConstruction Equipment Rental Service
Renting great equipment is now the easiest part of your job, thanks to the Sunbelt Rentals location in Heber City. Whether it's earthmoving equipment for your job site or small tools for your home improvement project, our vast inventory means we'll get you the equipment you need. We offer lawn & landscape equipment, light towers, mobile elevating work platforms and concrete and masonry equipment. Availability, Reliability, and Ease. That's The Sunbelt Promise.
Reserved a machine for my husband to pick up. Gave the employee a set time to pick up (unbeknownst to me he entered an hour later than the time I requested). I even asked if it could be picked up earlier and he stated yes, no problem. If I wanted it earlier, why would you enter an hour later as the requested pickup time? We understand that it takes time to prep the machine, but when they choose to chat and help other customers that arrived after my husband, it is frustrating. It took 2+ hours from arrival to actually getting the machine and out the lot. Even though we would give 4-Stars to the employees for being pleasant and apologetic, their execution is lacking and only deserves 1-Star. Lesson learned. Set your reservation time for 2 hours prior to when you actually need it or pack a snack because you'll be waiting a while.
JJ
Jacob Jorgenson
Aug 7, 2021
3.0
Have rented a couple times and waited almost an hour in the parking lot to get loaded this time with several others waiting that came after me. That was after I had stated the “timer” on the rental since I’d already checked out. Tool didn’t work for the job and I was back there an hour later to drop it off and got charged $80 for a tool that didn’t do the job. That was my 2 hr rental charge even though I literally drove 5 min away and connected the tool and when it didn’t work loaded it and brought it right back. That’s happened to me a couple of times there now. They should have given a credit towards a different tool that would work or not charged me. I had called earlier to make sure it was ready to go when I got there just after opening so I didn’t have to waste time and the person loading didn’t even know what I was there for: Taking an hour to load me up and doing that during the time of the rental is frustrating.
Edit after reply by business: I understand the reason for the policy and minimum, I just wish they would have told me that the tool I was going to try wouldn't work and would have suggested something else. I also did not get any help chaining down the attachment. I would have appreciated better service and the staff providing suggestions or at least offering up solutions when I came to return the tool instead of just taking my money and literally saying nothing else. Simply offering to help me by suggesting a different machine and that they could help me with that would have avoided my negative review to begin with. I do appreciate the fact the responded to the review quickly though and hope that in the future I will get better service.
DW
Dietrick Wolfenstein
Jan 3, 2021
5.0
Eric Saifka should stay home and save lives.
JP
James Phillips
Mar 2, 2019
5.0
Friendly staff. They had the equipment I needed to rent at a great price.
All you need is your driver’s license or a government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required.
Increase your financial flexibility with our Commercial Credit account. Our online application can be completed anytime, from anywhere.
Is a deposit required for a reservation?
For customers without a line of credit, Sunbelt Rentals does not require a deposit to rent tools and equipment. However, you will be asked for payment information when you make your reservation. Your credit or debit card will not be charged for the rental period (one ((1)) day minimum) until you pick up the equipment.
For Credit Customers, we will secure a deposit for your reservation. This deposit will be held within your account until the rental equipment is returned and the contract closed. Apply for a credit account here.
If your project is quick and you only need the equipment for a few hours, Sunbelt Rentals does offer a Rapid Return rate. Return the equipment within four (4) hours of the pickup time and we will refund the difference of the Rapid Return rate. Rates will vary based on product. Call 800-667-9328 if you have any questions.
What if I need to keep my equipment longer?
If you need assistance, please contact the branch of the equipment rental and they can extend the rental for you. When you keep the equipment longer, we will add the additional time and charges to your contract and credit card. Please refer to the rental contract, where the day, week and 4-week rates are shown for each piece of tool and equipment.
Can I return rented equipment at any location?
Typically, equipment should be returned to the same location where you initially rented it. If you need to return it to a different location, please contact the store where you rented the equipment for guidance. It’s advisable to call ahead so we can assist you in finding a convenient alternative location for your return. Your convenience is our priority.
What is the cost for the delivery of equipment to my location?
The delivery charge is calculated based on the category and class of equipment, the location of the rental location, the distance of the project site from the rental location.
Can I get tools and equipment delivered to me?
Yes, Sunbelt Rentals offers convenient delivery options from our extensive network of locations for a reasonable fee. When making a reservation, simply select the delivery option. During the reservation process, you can specify the delivery drop-off date and time, as well as your estimated equipment pickup date. The estimate is for our planning purposes and not a final date.
To initiate our equipment pickup service, you must confirm the end of your rental via the app or by phone. Additionally, if you have specific delivery instructions or prefer a designated contact person for coordination, please include those details when submitting your reservation.
For businesses utilizing a commercial credit account, associated delivery and pickup fees will be reflected in your invoice.
To receive notifications about your delivery, adjust your settings in your account to receive reminders and updates related to your delivery and pickup.
What happens if a tool breaks or quits working while I am renting it?
Sunbelt Rentals inspects and services each piece of equipment prior to each rental and should be in good working order. If you experience problems with the tool while renting it, please go to the specific Equipment Detail page within the reservation to request service. If you need additional assistance, please contact the branch of the equipment rental and they can arrange for next steps or a replacement. If you want to have protection in the event of damage, Sunbelt Rentals offers a Rental Protection Plan (RPP), which can be purchased at the start of your rental.
What do I need to rent a tool from Sunbelt Rentals in Heber City?
You need a driver’s license or government-issued photo ID and a credit or debit card to pay for the rental upfront. No extra deposit is required. You can apply for a Commercial Credit account online for more financial flexibility.
Is a deposit required to reserve equipment at Sunbelt Rentals?
No deposit is required for customers without a line of credit; payment info is taken at reservation but charges apply at pickup. Credit customers have a deposit held until rental return. Rapid Return rates apply for returns within 4 hours.
Can I extend my equipment rental period at Sunbelt Rentals?
Yes, you can contact the branch to extend your rental. Additional time and charges will be added to your contract and credit card based on day, week, or 4-week rates.
Can I return rented equipment to a different Sunbelt Rentals location?
Typically, equipment should be returned to the original location, but by contacting the original store ahead, you may be able to return it elsewhere for your convenience.
Does Sunbelt Rentals in Heber City offer equipment delivery?
Yes, delivery is available for a reasonable fee. You can select delivery during reservation and specify drop-off and pick-up dates. Delivery and pickup fees are invoiced for commercial credit account customers.
What should I do if a rented tool breaks while using it?
Contact the rental branch or use the Equipment Detail page within your reservation to request service or a replacement. Rental Protection Plan (RPP) can be purchased to cover damage.
What are the business hours for Sunbelt Rentals in Heber City?
Sunbelt Rentals is open Monday through Friday from 7:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Are there automotive repair services near Sunbelt Rentals in Heber City?
Yes, Mountain Auto Repair & Muffler and Robarge Collision are nearby places offering automotive repair and tire services, which customers can visit if they need vehicle maintenance while renting equipment.
Where can customers find coffee or a place to relax near Sunbelt Rentals?
Dutch Bros Coffee is nearby, providing a convenient spot for customers to grab a coffee or refreshment before or after visiting Sunbelt Rentals.
What financial services are available near Sunbelt Rentals in Heber City?
America First Credit Union and Chase Bank are nearby financial institutions where customers can manage their finances or get assistance with accounts during their visit.