Welcome home to Pony Express Estates. This exceptional new community just outside the center of Eagle Mountain offers inspired floor plans with designer details and abundant personalization options. Residents will also appreciate easy access to popular schools, including the new Cedar Valley High School, as well as shopping, dining and recreation.
They make promises they won't keep. George the Superintendent is under qualified for his position and their sales team are liars. The workers who actually build the homes are not supervised and certainly also under qualified. You are buying an inferior product. Buyer beware, hire your own inspector. Expect leaks, overspray paint, noisy plumbing, cracked concrete, chipped fixtures and cabinets in your brand new home. Just buy elsewhere.
TC
Thomas C.
Jul 6, 2025
5.0
Highest quality of the public builders. They seem to always try to keep us happy.
Frequently Asked Questions About Pony Express Estates by Richmond American Homes
How much do homes cost?
If you’re in the neighborhood, stop by and a sales associate will be happy to walk you through the options! If you’d rather check online, visit the community’s page https://www.richmondamerican.com/Utah/Salt-Lake-City-new-homes/Eagle-Mountain/Pony-Express-Estates and select the “Homes and plans” option from the menu. There, you’ll be able to see homes, floor plans, photos, pricing, move-in availability, bedroom and bathroom counts, and more! You’re also welcome to reach out to our New Home Specialists at 888.500.7060 for one-on-one home search help.
Can Richmond American finance my home?
No, but many buyers choose to finance their new homes through Richmond American’s affiliated lender, HomeAmerican Mortgage Corporation (HMC). Because HMC works with Richmond American homebuyers every day, their loan team already has much of the information needed to streamline your financing experience. You may even be able to take advantage of special offers that are exclusively for Richmond American buyers financing through HMC!
HMC’s licensing information is NMLS Unique Identifier #130676; NMLS Consumer Access website: http://www.nmlsconsumeraccess.org; 866.400.7126. You can learn more about them (and pre-apply!) at HomeAmericanMortgage.com.
Does Richmond American Homes offer homeowners insurance?
No, but their affiliate, American Home Insurance Agency (AHI) serves a full range of insurance needs, from homeowners insurance to auto and life insurance, umbrella policies, RV/boat insurance and more. Insuring your Richmond American home with AHI is easy, since they often have the details they’ll need to research and quote you the right coverage. Learn more about them at AmericanHomeInsurance.com.
Do I need an appointment to tour model homes?
Walk-ins are welcome at most communities during our regular business hours, but an appointment may streamline your experience at peak times (especially weekends). You can reach out to our Homebuyer Resource Center at 888.500.7060 to book a visit or select the “Request a Tour” link on the community’s page on RichmondAmerican.com.
Can I tour models remotely?
Yes! We understand that buyers may be relocating from out of town or have limited time for touring during business hours, so we’re happy to schedule video appointments with a sales associate. Just reach out to our Homebuyer Resource Center at 888.500.7060 and let them know what you need!
Where can I view more customer reviews for Richmond American?
You can browse reviews from verified homebuyers at RAHom.es/TrustBuilder. Filter by your region to see comments by people in your area.
Do Richmond American homes have a homebuilder warranty?
Richmond American homeowners can submit a warranty work request online at RichmondAmerican.com/Warranty. Typical response time is two business days for non-emergency services.
Does Richmond American have any special offers at this community?
Check out RAHom.es/OffersToday to see how you can save on a new home or talk to a new Home Specialist at 888.500.7060 to get the latest info!
Does Richmond American give military discounts?
We’re grateful to the men and women of our Armed Services and proud to help them achieve the American Dream of homeownership. Ask your on-site sales associate about special offers for active-duty service members, veterans and their families. You can also download our free guide for military homebuyers at RAHom.es/Military.
Can I personalize a new home from Richmond American?
That depends! Quick move-in homes that are already complete (or nearly ready) don’t typically have that option, but you may find homes in the earlier stages of construction that provide more control over some fixtures and finishes. Ask a sales associate about the possibilities open to you at this community or reach out to our Homebuyer Resource Center to find out where you can find these homes: 888.500.7060.
Will this community have an HOA?
Ask your sales associate for info on the community’s HOA status and fees or call 888.500.7060 to speak with a New Home Specialist. They can get you the info you’re looking for.
What brands are used in a Richmond American home?
Products vary by home, but preferred vendors include GE® appliances, Sherwin-Williams® paint, Delta® faucets, Kichler® lighting, Emser Tile®, Mohawk® flooring, Kwikset® door hardware, Cosentino® countertops, and Goodman® HVAC systems.
Are Richmond American homes sustainably built?
Energy efficiency, sustainability, indoor air quality and water conservation are all priorities in Richmond American home design. We believe you deserve a home that is better for both your wallet and the planet. Ask your sales associate about the specific energy-saving features built into the homes you’re touring and check out our website to learn more: RichmondAmerican.com/Energy
How does Richmond American Homes measure energy efficiency?
Richmond American Homes uses the RESNET® HERS® Index to describe homes’ energy efficiency. Learn more about this rating system at RichmondAmerican.com/Energy
Is Richmond American a custom home builder?
No. Richmond American builds a variety of home designs at their communities located across the country. They don’t offer custom or in-fill construction services for individuals at this time.
Does Richmond American rent homes?
No. Richmond American builds new homes for sale to owner occupants. We don’t have rental home offerings.
How does Richmond American handle warranty work?
Richmond American homeowners can submit a warranty work request online at RichmondAmerican.com/Warranty. Typical response time is two business days for non-emergency services.
What types of homes are available at Pony Express Estates?
Pony Express Estates offers inspired floor plans with designer details and abundant personalization options. You can view available homes, floor plans, pricing, and more on their community page.
Does Richmond American Homes finance new home purchases at Pony Express Estates?
Richmond American Homes does not provide financing directly, but many buyers finance through their affiliated lender, HomeAmerican Mortgage Corporation, which offers streamlined services and exclusive offers to Richmond American buyers.
Are appointments required to tour model homes at Pony Express Estates?
Walk-ins are welcome during regular business hours, but scheduling an appointment can streamline your visit, especially during weekends or peak times.
Can I tour homes at Pony Express Estates remotely?
Yes, video appointments with sales associates are available for those who prefer remote touring due to relocation or scheduling constraints.
What are the community hours for Pony Express Estates?
The community is open Monday to Wednesday and Saturday from 10:00 AM to 6:00 PM, Thursday and Friday from 12:00 PM to 6:00 PM, and closed on Sundays.
How can I schedule a tour at Pony Express Estates?
Tours can be requested online via their community page or by contacting the Homebuyer Resource Center at 888.500.7060.
Is there a homeowners association (HOA) at Pony Express Estates?
Information about the HOA status and fees can be obtained by speaking with a sales associate or calling 888.500.7060 for details.
Are there schools near Pony Express Estates?
Yes, the community is close to popular schools including the new Cedar Valley High School, making it convenient for families with school-age children.
What nearby facilities can residents of Pony Express Estates use for childcare?
Nearby daycare options include Happy Face Daycare and Gomis Daycare, offering convenient childcare services close to home.
What recreational or community amenities are near Pony Express Estates?
Residents can enjoy nearby places such as Cory Wride Memorial Park for outdoor activities and Eagle Mountain Farmers Market for local produce and goods.