Factory Flooring Direct

Reviews

• MF

  Moniek Figueroa

  Dec 24, 2025
  5.0
  Janet was great to work with. She listened to what I wanted showed me tons of options across a wide price range. She even brought the large sample pieces to my house so I could see it in my space. There was never any pressure and the quote was free. Every step of the way she called to update me or check in on the install. When there was an issue with the third party delivery she was immediately on top of it to get things fixed that same day. Derek, the contractor who installed, was very nice and polite. He did an impeccable job with meticulous precision. I highly recommend Factory Flooring to everyone. The laminate flooring I went with is Monument Waco by TAS Flooring. In the pictures you can see it under both white and yellow light for reference. I haven't moved in yet, so can't attest to the durability of the flooring, but it looks amazing.
• JG

  Jay Gleason

  Dec 9, 2025
  5.0
  Sales rep, Janet Allen, was easy to work with and very helpful. The installation crew also did a great job and did high quality work.
• SS

  Shirl Sorensen

  Dec 1, 2025
  5.0
  Really appreciated the help we re received and the way Janet Allen went out of her way to satisfy my mother.
• CC

  Cristy Crookston

  Nov 28, 2025
  5.0
  This was our third time dealing with FFD. Janet, was our sales person this time. She was stellar to deal with. She showed us everything that was available, gave her honest opinion and bright samples to our home. We ended up with a great option that looks lovely. We did out upstairs and downstairs all in one day. The installers were fast and efficient and did a great job. We also had a runner made for our wood stairs made up, it looks amazing! Couldn’t be more happy with what was picked out and installed.
• MA

  Misty Anderson

  Nov 14, 2025
  5.0
  Quick and easy. Looks great. Thank you.