Equipment Service Professionals, founded in 1983 in Spearfish, South Dakota, has dedicated our entire company to the principle that everyone would like to be treated in a professional, friendly manner. From the founding of deadwood, years of work in the homestake gold mine and the explosive growth of the Spearfish, Rapid City and surrounding area we have been through it all and never wavered from this core company principle. We have been family owned and operated for over 35 years serving Casper, the Black Hills, Rapid City and the surrounding area.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.