Trenary Service Company is a licensed and insured HVAC contractor in Martinsburg, West Virginia, serving the surrounding area across West Virginia, Virginia, Maryland, and Pennsylvania. The company services and installs air conditioners, furnaces, heat pumps, boilers, water heaters, and geothermal systems for both residential and commercial customers. Trenary works on all brands, including Amana, Lennox, Trane, Carrier, Honeywell, and Goodman, and handles oil, natural gas, and propane equipment. Its technicians provide diagnostics and repairs and recommend regular maintenance for heating and cooling systems to keep them running efficiently and safely.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.