We have been serving the Martinsburg, WV area for over 27 years. We’re proud to say that our company is family owned and operated. Customer service has been and continues to be the key to our success, and we give everyone our personal attention whether they have a major or a minor issue related to heating or cooling services. No matter what your situation is, our team is here to help. We offer financing options on approved credit, and we can provide you with any information you’re looking for. We also offer air purification, solar-ready services, duct cleaning and energy auditing.
Location
Johnson & Johnson Heating, Air Conditioning, and Plumbing, Inc.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.