FirstEnergy is a leading energy supplier serving residential, commercial and industrial customers in the Northeast, Midwest and Mid-Atlantic regions. FirstEnergy offers a wide range of energy and energy-related products and services and supplies electricity to millions of customers in Maryland, New Jersey, Ohio, West Virginia and Pennsylvania. FirstEnergy also manages the energy procurement needs of more than 120,000 businesses.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.