After trying several HVAC companies in NCWV, Bombardier Heating, Cooling & Plumbing is hands-down the best. They are consistently honest, professional, punctual, and highly skilled. If you need reliable heating and cooling repairs, I couldn't recommend them more.
LM
Lana Mitchell
Jul 24, 2026
We contacted for estimate on furnace and air conditioner. Took 3 phone calls. Finally a return call was made asking if we were STILL INTERESTED? Why have we called them 3 times, if not interested? Women told us they had had other jobs and now free. Asked why someone couldn’t have call for us to place on calendar, even if was a month out? Same excuse given, no apology, Asked why no-one followed-up after 3 phone calls? Again, same excuse, no apology offered. One more time I requested clarification, the women HUNG-UP
on me. I was not rude with her, I just asked her a question. She was not rude, but behaved as if my question(s) was irrelevant and did not attempt to apologize for the delay. UNACCEPTABLE/POOR customer service skills. They were recommended by a friend.
However, because of her poor skills they have lost our business. A furnace/air conditioner
unit, we believe would have been a nice amount of revenue for them. We do not recommend this company. If first contact comes across poorly, if says a lot about the type of follow-up of service which may occur.
When a business shows you who they are, believe them!
We converted to tankless recently and Bombardiere did a great job. They were polite, clean, and quick. The setup looks good and they did it at a fair price too.
SS
Shane Shreves
Jun 8, 2026
Chad and crew never disappoints, always on time and very attentive to customers needs.
Great group, always come when they say, and strive to do things professionally!