Al Marino Inc., Plumbing, Heating, Cooling & Electrical

Reviews

• CC

  Caleb

  6 days ago
  1.0
  made the mistake of trying the company since i see the good reviews on here and fell for it, the low priced call out fee is just a trap for them to come out and charge you 3x more than everyone else local, now 2 days later i’m here with the same issue i had when i called and out over a thousand dollars.. don’t make the same mistake i did Called multiple other companies in surrounding area and found better prices and ended up changing the entire line for less than they wanted to charge for a snake, camera, and call out fee.. owner justified it by saying they hire the best of the best but couldn’t manage to open a drain another local plumber opened in less than 20 minutes they do not care about customers only making money hand over fist with customer service being the last thing they care about
• AH

  Anna Hardy

  May 9, 2026
  1.0
  For a five minutes job to replace a part in the toilet i was charged 405 dollars. Totally outrageous. I had a slow leak and didn't want my water bill to be high. I will NEVER use your company again. Highway robbery.
• CM

  Carol Mallory

  Apr 27, 2026
  5.0
  I recently had a great experience with Al Marino Heating and Cooling, and I wanted to share how impressed I was—especially with Mark. From start to finish, Mark was professional, knowledgeable, and genuinely cared about getting everything done right. He took the time to explain the issue clearly, walked me through my options, and made sure I felt comfortable with the solution. It’s not often you find someone who combines skill with that level of customer care. The service was prompt, efficient, and reasonably priced, and the quality of work really shows. Everything has been running perfectly since the visit. If you’re looking for reliable heating and cooling service, I highly recommend Al Marino—and definitely ask for Mark if you can!
• NN

  Nick Neumeyer

  Apr 25, 2026
  1.0
  This company claims 24-7 services and They couldn’t come out to fix my shower after a long day and I’m covered in filth am I just supposed to sleep in dirt they must not know some people get dirty after working and don’t want to sleep filthy am I supposed to take a sink bath like a 2 year old or something What’s even more frustrating is the lack of transparency. Instead of being upfront about their limitations, they continue to promote a level of availability they simply don’t deliver. It creates false expectations and leaves customers scrambling when support is needed most.Overall, I’m extremely disappointed. If consistent, dependable care is important to you, this is not the company to trust.
• IS

  Its Sam85

  Apr 25, 2026
  1.0
  I’m extremely disappointed with this company’s so-called “24/7 care.” That claim is completely misleading. When you actually need assistance outside of regular business hours, you’re met with long wait times, unanswered calls, or no response at all. It feels like the promise of round-the-clock support is just a marketing tactic rather than a real service.Communication is inconsistent, and when someone finally does respond, the help provided is often delayed or unhelpful. For a company that advertises constant availability, this lack of reliability is unacceptable—especially when customers may depend on timely support. If you truly need dependable, around-the-clock care, I would strongly recommend looking elsewhere. This company does not deliver on what it promises.