This profile is uncertified and using publicly sourced data
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Business Details
About
HVAC Contractor
Restaurant Equipment Diagnostics (RED LLC) is a factory-authorized commercial kitchen equipment, refrigeration, ice machine and HVAC repair company serving West Virginia, Virginia and Kentucky since 2017. From our Beckley and Nitro locations we repair walk-in coolers and freezers, reach-ins, prep tables, ice machines, fryers, combi and conveyor ovens, ranges, griddles, steamers, holding cabinets and dish machines. We are an Authorized Service Agent for 30+ manufacturers including Hoshizaki, True Refrigeration, Beverage-Air, Alto-Shaam, Champion, TurboChef, Unox and the Welbilt family. In-warranty repairs are filed directly with the manufacturer, not billed to you.
Location
Hours
Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.