Mad City Windows & Baths of Green Bay

Reviews

• LM

  linda mctighe

  Sep 16, 2026
  5.0
  After getting price quotes from three other companies we chose Mad City. The new walk in shower is perfect. They explained everything, prices were much more affordable than anyone else. The installation crew were careful, they protected everything. Even cleaned up afterwards. I would definitely recommend using them if your thinking about updating your bathroom.
• DS

  Debra Sternhagen

  Sep 11, 2026
  5.0
  My installer Bria Thoreson did excellent work and there was nothing left behind to clean up. Zane my project manager was so helpful and available. The product is such good quality. Thank you all!
• JJ

  Judie

  Sep 7, 2026
  5.0
  It’s been over a year, and our kitchen looks like they just finished a day ago. The install team paid great attention to detail. The materials used are very good quality and hold up well.
• LL

  Lauren

  Aug 4, 2026
  1.0
  I would not recommend using Mad City baths at this point in time… We decided to go with them for the ease of install and product choices, and the sales rep was very nice, and everything was looking good until we took the first shower. We had gallons of water flow from the second story of our house into our dining room and kitchen (which is right below the bathroom) and to the basement. There was water EVERYWHERE and took hours to clean up. For paying almost $15,000, the job should have been done right in the first place. Even at any price point it should have been done right, as this was a MAJOR leak and it was obviously ignored on the day of install. I’m not exactly sure what was wrong, but one of the pipes was not sealed properly and that is a huge mistake made by the installation crew. I noted a cosmetic issue, a long defect in the tub, which in my opinion should have not been used in an installation, or at least had us aware of the defect and had some compensation. And also a few other things that were not sealed properly but weren’t major issues like the leak. Also to mention, it was very difficult to get ahold of anyone to help us in this situation, had to call different numbers multiple times, and I think only because the severity of our situation we finally got an answer from someone. The following day, another plumber and a field manager came out to assess and fix the leak, but that does not help the damage that may have been caused by the water. This was extremely frustrating and disappointing, to have us trust a well known company to come in and do the job right, along with all of the turmoil that this caused from dealing with this situation. So yes, at this time I would not recommend them even though they have fixed the issue and with the price we paid for this shower. Where is our compensation for all the damage?
• JG

  Jodi Gustafson

  Jul 30, 2026
  3.0
  I had what I am guessing was the original bathtub from when my house was built in 1973. I had them install a shower. It makes my bathroom look 100% better and they did it within a few hours. I do think it was pricey.

Frequently Asked Questions About Mad City Windows & Baths of Green Bay