Mad City Windows & Baths of Green Bay

Reviews

• MG

  Mark Gessert

  May 11, 2026
  5.0
  Brian Thoreson did a great job with the shower replacement. Being disabled, it meant a lot that he took time to customize the grab bar installation to meet my needs.
• CR

  Craig Reed

  May 2, 2026
  1.0
  Buyer beware, their sales tactics are shady, they tell you that their windows are energy efficient and will qualify for the tax credit when you file your taxes. Come to find out when I filed my taxes that is not true. They do not meet the criteria for the tax credit. I even emailed the assistant manager for the local office for assistance for the tax credit. What they provided did not help with receiving the tax credit. This is very disappointing especially for the price of what you have to pay for the windows. If I had to do it all over again I would not have gone with Mad City. The cost of the labor was more than the cost of the windows and that was with discounted labor cost. Again buyer beware.
• OT

  Ollie Toms

  Apr 25, 2026
  5.0
  We purchased a new walk-in tub with a high capacity hot water from Mad City and are so glad we did. The tub works as well as it looks and the peace of mind of having a lifetime guarantee is invaluable to. Few products add to your quality of life while adding value to your home itself.
• JH

  Jim Hall

  Apr 22, 2026
  5.0
  We learned about Mad City Windows from a rep while shopping. An agent came to our house, measured all of our windows and gave an estimate to replace all of the windows in our house including a sliding door to our deck. The demo that they provided to describe how their windows are constructed and how they work was amazing. Once ready, a team came to install our windows and completed the job in 1 1/2 days. By the end of day 1, all the windows were in place and insulated. On day 2, they finished the trim, cleaned everything inside and out and demonstrated how everything works. This team was VERY professional and even took time to answer my questions as well as show me some of their techniques to installing finish trim. One of the screens was damaged while packaging for delivery and Mad City had a replacement built and installed for us quickly. We are very happy with the product, installation, service and pricing that we received. The construction of these windows is much better than competitors and the finished result is beautiful.
• HS

  Heidi Sumner

  Apr 10, 2026
  1.0
  Door to Door sales man was nice. The next day the consultation happened...First off, I thought this was a just quote ping ping pong done right...didn't know it was going to take 4 hours with the consultation dude..right?!!! They should mention it will take a few hours or so otherwise i wouldn't have agreed to anything!!! They are so pushy...like you have to commit!!! Next thing is, the refacing for cabinets and pricing is ridiculous. We were offered to just reface the cabinets, new handles, new kitchen sink, and new counter tops. We only have 10 cabinets to reface ok..and we wanted to add some cabinets on an empty wall. Mind you my house is only 1000sq ft. 3 bed 1 bath, a living room and a kitchen. If you can guess my kitchen is pretty small. Just refacing the 10 cabinets, a new sink and handles, and adding couple cabinets to my empty wall I was quoted $54,100 dollars to do all of this!!!! That is half of what I paid for my house! I said no...and then all of a sudden he can lower it...down $30,000 all of a sudden with all the "Magical Discounts" he had. Also, the consultation guy was rude after the fact I said no and I declined the services. He calls his boss saying "I wasted my time here", "I'M going to be late for my next client" and then he said all of sudden "she changed her mind"! Making sure what he said to his boss in front me to hear to make me feel bad I guess...like it's my fault your're ridiculously high!!! He then walked out my door with such a bad ass attitude and didn't even say bye or thank you. Like you wasted my time for coming up with this ridiculous and expensive quote. ALL BECAUSE I SAID NO! This items must be made of GOLD!!!! Do not recommend! Scammers! Be up front with what your presenting and your deals...if your hiding your discounts and specials...then what else are you hiding!! BEWARE!!

Frequently Asked Questions About Mad City Windows & Baths of Green Bay