Question 1

What makes a GAF Elite Master Contractor so good, and how are they different from a standard roofer or even a certified roofer?

Accepted Answer

GAF Elite Master Contractors make up only 3% of the total roofers nationwide. The reason? It is very difficult to achieve! GAF verifies the following items before granting a company the Master Elite status.

•	Minimum 7 years in business – 1 year in their Certified program
•	99% customer satisfaction based on independent surveys from GAF
•	$1 million general liability coverage + proper and valid workers compensation
•	Satisfactory rating with BBB (We have an A+)
•	GOOD or better credit rating
•	Clean banking record (no overdrafts, negative info)
•	Clean distributor reference (means we pay our bills)
•	No liens, or judgments unresolved on record
•	Great workmanship record

Question 2

I think I may have hail or wind damage. Do you inspect for these types of damage?

Accepted Answer

Yes. Our staff is very experienced in hail and wind damage. Many companies offer to work with your insurance company, and in the next breath, offer to pay your deductible. Paying deductibles as a contractor is illegal. Our team will advocate on your behalf at the meeting with the Insurance adjuster. Remember the adjuster works for the insurance company, and we work for you. We will ensure that everything that should be covered is covered. Our goal is to get your property back to or better than pre-storm condition.

Question 3

What is a complete roof system and what makes it different from an average roof?

Accepted Answer

The complete roof system that we install consists of all GAF products. We do this for a couple of reasons.

Number One: The product line is made up of quality products. By installing this system you can be sure that we are not asking our supplier for the cheapest ice and water, the cheapest 15# felt, or any other part of your roof. If your contractor isn't showing you the exact products that are going on your roof, you can bet you're getting the cheapest products the supplier has to offer and you're probably paying as much as you would for a quality system from weather-tite exteriors and GAF.

The Second Reason: we use all GAF products is the warranty. On a single-family residential home, we can offer a 50-year non-prorated full system replacement (transferable once within 20 yrs). This warranty includes all GAF products installed. So naturally we are going to have every part covered. This warranty will cover your ice and water barrier and shingle-mate underlayment (we offer 15# felt with every bid to provide you the option, however, this will not be a GAF product and as a result will not be covered by the warranty), starter strip, shingles, ventilation, and hip and ridge shingles (cap). By using this complete system we also avoid the possibility of a cheaper quality underlayment, ventilation product etc. From another company prematurely aging your roof and possibly voiding your warranty.

Question 4

I think I may have CertainTeed organic shingles and they are failing early. How do I make a claim?

Accepted Answer

We have helped many homeowners file a claim and get a return from CertainTeed. If you think you may have these shingles, contact us. We will stop by and determine if your shingles are covered. If so, we will help you get your claim started. For more info on these shingles, you can go to www.certainteedshinglesettlement.com.

Question 5

Do I need to replace my gutters when I replace my roof?

Accepted Answer

The technical answer is no. Replacing your gutters is a decision based on a many different variables. Take into consideration the remaining effectiveness when compared to your new roof. If your gutters need to be replaced sooner than later, then it is a good idea to replace them now to ensure the proper trim can be installed. This is especially important if you have spike style fasteners (large nails through the face). These spikes tend to work their way out with the thaw and freeze cycles, allowing water into the fascia board and rotting it out. The new gutters will be hung using hidden hangers and screws. The limited longevity and increased liability of your gutters may make the cost of new gutters easily palatable. Also, most homeowners would agree that the increased ascetics complement your new roof resulting in a very finished look. This is a good improvement especially when selling one's home.

Question 6

How important is attic ventilation?

Accepted Answer

More important than many people think. Poor attic ventilation can ruin your insulation, destroy your shingles, and raise your energy bills. Proper attic ventilation systems allow a continual flow of outside air through the attic, protecting the efficiency of the insulation and helping to lower temperatures in the living space. It consists of a balance between air intake (at your eaves or soffits) and air exhaust (at or near your roof ridge, or peak).

It is estimated that 9 out of 10 homes in North America do not have proper attic ventilation. Why? Because most people are unaware that attic ventilation can impact the longevity of their entire home! For example, in the summer, improper ventilation can cause attic heat to build in excess of 160°F. This super-heated air eventually penetrates the ceiling insulation into the living area below. A properly ventilated attic can help reduce the load on your air conditioner by moving the super-heated air out of your attic before it builds up and causes damage.

In the winter, various household appliances, bathtubs, showers, and cooking vapors can contribute to excess moisture build-up. Improperly ventilated attics will allow this moisture to collect and cling to the underside of the roof. The moisture will condense and fall, soaking the attic insulation and reducing its efficiency.

Finally, attics should be properly ventilated to help prevent ice dams in cold northern climates like ours. During the winter, ice and snow on a roof will melt and run down the deck to the cooler eaves.

In the most recent era of home building attic ventilation has become a priority. With products from house wrap under siding and synthetic underlayments on roofs to higher R-Value insulation and windows and doors that actually seal, we have effectively stopped the house from ventilating itself.

Question 7

What distinguishes a GAF Elite Master Contractor from a standard or certified roofer?

Accepted Answer

GAF Elite Master Contractors are in the top 3% nationwide, meeting strict criteria including at least 7 years in business, high customer satisfaction, substantial liability coverage, and excellent credit and workmanship records.

Question 8

Do you inspect roofs for hail or wind damage?

Accepted Answer

Yes, our experienced staff inspects for hail and wind damage and advocates for you during insurance meetings to ensure proper coverage and repairs.

Question 9

What is a complete roof system and how is it different from a standard roof?

Accepted Answer

Our complete roof system uses all GAF products to ensure quality and a comprehensive 50-year warranty covering all materials, unlike average roofs which may use cheaper parts and limited warranties.

Question 10

How can I make a claim if I have failing CertainTeed organic shingles?

Accepted Answer

Contact us to inspect your shingles; if covered, we'll assist with the claim process. More info is available at www.certainteedshinglesettlement.com.

Question 11

Should I replace my gutters when installing a new roof?

Accepted Answer

Replacing gutters depends on their condition; new gutters improve aesthetics and protect fascia boards, especially if old fasteners are failing.

Question 12

Why is attic ventilation important?

Accepted Answer

Proper attic ventilation prevents insulation damage, shingle deterioration, high energy bills, moisture buildup, and ice dams by maintaining balanced air flow.

Question 13

What areas does Weather-Tite Exteriors serve?

Accepted Answer

We provide roofing and gutter services in Brown County, Door County, Kewaunee County, Outagamie County, and Oconto County in Wisconsin.

Question 14

Where is Weather-Tite Exteriors located and how can I contact them?

Accepted Answer

We are located at 1651 Brookfield Ave #F-6, Howard, WI 54313. You can reach us at +1 920-336-6162.

Question 15

What nearby businesses might be useful when visiting Weather-Tite Exteriors?

Accepted Answer

Nearby businesses like Melchior Windows & Doors and Benson Designs offer complementary services in doors and home improvement, helpful if you're planning broader exterior projects.

Question 16

Are there storage facilities near Weather-Tite Exteriors for customers needing space during renovations?

Accepted Answer

Yes, Midwest Rental and Self Storage as well as Howard Self Storage and Rentals by Midwest are nearby for convenient storage needs during your roofing or gutter projects.

Question 17

Can visiting nearby hardware and home improvement stores benefit Weather-Tite Exteriors customers?

Accepted Answer

Definitely. Customers can visit Badger Scale for hardware needs and Benson Designs for metal fabrication and home improvement supplies close to Weather-Tite Exteriors.

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