Austin Plumbing, Heating, Air & Electric

Reviews

• JM

  Jim Markovich

  2 days ago
  5.0
  Dylan was on time great guy did everything I asked for varry polite and thorough with his job to make everything clean and working I would recommend Dylan to anyone
• DP

  Dave Poulson

  May 8, 2026
  5.0
  Sam was great. Diagnosed the issue and helped us reach out to mngr for warranty. Will definitely use Austin in the future
• KJ

  kevin jordan

  May 8, 2026
  5.0
  Very professional crew and gave me knowledge besides with my issues with the well and what needed to be fixed and didn’t try to sell anything that was not broken
• DM

  Daniel Miller

  May 2, 2026
  5.0
  Sam went the extra mile replacing leaking pipes from water heater. Austin plumbing was great scheduling service the same day that I requested. Satisfied with Austin and Sam, you can't do better.
• MW

  Michael Weidman

  Apr 16, 2026
  1.0
  I contacted Austin Plumbing about replacing a water heater and a small plumbing repair (reconnecting copper pipe to a shut-off valve/hose bib). I shared photos in advance and asked for a general estimate, but was told they do not provide even a ballpark range. The only option was to pay a $104 service fee for an in-person assessment. After the visit, I was quoted $3,275 for a 50-gallon Bradford White water heater and $555 for the additional repair. In my case, these prices were significantly higher than other licensed plumbers I had already received estimates from (over $1,000 more for the water heater alone), and there was no meaningful cost savings for completing both jobs at the same time. The main issue for me was the lack of pricing transparency upfront. Being required to pay for a visit without any general pricing context made it difficult to make an informed decision, especially given how different the final quotes were from others I received. Had I been given even a rough range beforehand, I would not have scheduled the service call. I hope this feedback is helpful to both the company and future customers when setting expectations around estimates and service fees.