Backed by the foundation of a 135-year-old, family-owned business, Reynolds Crane is focused on relationships and customer success. Reynolds Crane has two divisions: Reynolds Equipment and Reynolds Rigging and Crane and is based in DeForest, WI. Reynolds Equipment is a certified dealer offering full service and support to the Midwest for Tadano and other construction equipment, such as, AlmaCrawler Tracked Carriers, Jekko USA Mini-Cranes, Magni Rotating Handlers, Skyjack and Snorkel Lifts, and Xtreme and SkyJack Telehandlers.
Experienced personnel and well-maintained equipment provide the base for service excellence. Reynolds also offers operated crane rental and rigging in Wisconsin along with a specialized tower crane and hoist division.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.