Alpine Aire Heating & Cooling

Reviews

• KK

  kelby kiedrowski

  4 days ago
  5.0
  Armando and Freddy arrived early and were very efficient with their time and mine, appreciate how quickly I was able to get someone out to look at the problems I was having with my system! Will recommend
• TT

  Thomas Towne

  Aug 18, 2026
  3.0
  Alex was very professional, quickly diagnosed the malfunctioning capacitor problem quickly and replaced it. Your cost for the replacement was exorbitant, $376 .75 vs $22.00 on Amazon; almost 2000% markup.
• RB

  Richy Bryant

  Aug 15, 2026
  5.0
  Update: I retract my review. Alpine immediately reached out and initiated a full refund and were sincerely apologetic. All I agreed to was a “free consultation.” Which was advertised because I am contemplating getting a loan for a new system. They came out for the free consultation and determined that they wanted to try and fix my 30 year old system… now I’m being charged $600 and threatened that it’s going to go to collections… I never even agreed to or confirmed to have any services done… Wonder how many other people they go and just conduct unnecessary service without the owners consent….
• MR

  Michael Robinson

  Aug 14, 2026
  1.0
  After several service calls regarding water leaking from the unit inside the house and no resolution, our 3 ton unit failed . A new technician diagnosed the problem as the txv valve failing which also causes the coils to ice and then leak water when they thaw. After waiting almost a week for an estimate in 100 degree heat we received an estimate for $3168 . We called because the price seemed high and were told that they usually just listed the max possible cost if they were unable to reuse the refrigerant, which was uncommon. Knowing that the reuse of the refrigerant was the only possible variable in the bill, I carefully asked the technician if he had to add any and he said no . I asked twice to be certain. Upon recieving the bill we were charged for a full refrigerant refill at $617along with all other repair costs . I called and was told that the technician was sitting with the accounting person and he had replaced all the refrigerant. I’ve worked with suppliers like this for a living and was careful how I asked the question of the technician before he left after the repair, and his answer at the time was clear. I believe we’re being gouged . I have no way to prove or disprove the use of the refrigerant, only the suppliers word. I no longer trust Alpine Aire. We will pay this last bill and won’t be doing business with them in the future.
• MG

  Max Geier

  Jul 28, 2026
  5.0
  This was a long process from the time the unit went kaput and the point three weeks later where it running smoothly again. When it first went out, Alpine responded quickly, and their guy,Alex was out here within a day, to diagnose the unit and order the part from the manufacturer. Alpine staff ordered the part as soon as I confirmed the estimate, and told me they expected a 2-3 week wait for it to arrive. After two weeks, I called to check progress, they informed me the part had arrived,and Alex came out the next day to install it and check the unit for proper functioning. So after only a little over two weeks since I first called them out here, it's all working well. Everyone, from the phone service and ordering department to Alex were prompt, responsive, polite, and efficient,doing exactly what they promised with no unexplained delays. All the more impressive that this was two weeks of the worst heat wave since we have lived in this house. I know they were hammered with service calls all the while, but it never affected their promptness, courtesy,or professionalism. We have relied on Alpine for 8 years, ever since we moved to this house,and they are always top notch.